Facebook has acknowledged that it’s main and messenger apps drain battery unusually on both iOS and Android devices, and had said the issue has been fixed.
David Marcus, Head of Messenger at Facebook, replying to a Twitter user’s query claimed that the “issue was isolated and fixed server side,” adding that users experiencing battery drain issue can restart the respective apps and the issue is solved.
“If you restart Messenger the problem should be gone now,” Marcus said with a tweet.
issue was isolated and fixed server side. If you restart Messenger the problem should be gone now. Very sorry.
— David Marcus (@davidmarcus) January 10, 2017
Some of the users of the Facebook and Facebook Messenger apps on Twitter claimed that the Facebook app consumed over 1 percent battery every minute when it was in use. Users also lodged complaints that the Facebook Messenger app consumes battery juice abnormally.
One user, whose tweet is captured below, particularly tweeted @davidmarcus lodging his own complaint.
https://twitter.com/alxpap/status/818852606114234368
While it is not clear whether the issue has been fixed or not but some Twitter users complaining about the battery drain issue did confirm that the restart fixed the issue.
One of the users shared screenshot from battery setting showing that Facebook and Messenger apps were not draining the smartphone battery.
It did fix both. My phone would have been dead after being on this long this morning. FB and Messenger not in the top apps. pic.twitter.com/v5dhJ0cxvy
— Chris (@bestsportnascar) January 10, 2017
If you are experiencing battery drain then you can restart the Messenger or Facebook apps to see if the issue has been fixed.
Facebook last month revamped its Messenger app’s design with more camera-focused and new features like 3D masks and text-based artwork suggestions. The company later also added the group video calls feature to the Messenger app.