Tag: ATM
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CBN orders instant refund of dispense errors at banks’ ATM
The Central Bank of Nigeria (CBN) has ordered quick refund of failed transactions and dispense errors at banks’ Automated Teller Machine (ARM). In a circular by its spokesman, Isaac Okorafor, titled: “CBN Revises Timelines for Dispense Errors, Refund Complaints”, on Sunday, the apex bank listed how the banks should quickly resolve the problems and resolve…
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Respite for bank customers as CBN revises timelines for resolving failed transactions
The Central Bank of Nigeria (CBN) has revised timelines for reversals and/or resolution of refund complaints on electronic channels with effect from June 8, 2020. TheNewsGuru.com (TNG) reports the CBN made this known in a statement signed by Isaac Okorafor, Director of Corporate Communications. According to the statement, the revision was in determination to further…
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FCMB speaks on customer who collapsed while using ATM, dismisses COVID-19 insinuations
First City Monument bank (FCMB) on Tuesday reacted to reports of a customer who collapsed at its Onipanu Branch in Lagos while using the Automated Teller Machine (ATM). Recall that TheNewsGuru.com (TNG) had exclusively reported how the unidentified customer collapsed and was assisted by the bank’s security officials. However, in a swift response on Tuesday…
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VIDEO: Man with breathing problems, high temperature, collapses while using ATM in Lagos
The video of a yet-to-be identified customer who collapsed while using the Automated Teller Machine (ATM) of a First City Monument Bank (FCMB) Branch at the Onipanu area of Lagos has surfaced. In the video obtained exclusively by TheNewsGuru.com (TNG), some security officials were seen carrying the man to the entrance of the bank for…
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Mobile policeman rapes ATM user at gun point
A mobile policeman in Anambra has been detained for allegedly defiling a 35-year-old lady in the premises of one of the new generation banks. The victim (name withheld) was said to have gone to make some transactions at the bank’s Automated Teller Machine (ATM) in the night when the incident occurred. Confirming the report, Commissioner…
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Nigeria’s e-payment transactions hit N56.85trn
Report from the Nigerian Interbank Settlement System (NIBSS), have indicated that Nigeria’s electronic payment (e-payment) services, recorded transactions worth N56.85 trillion from January to September, 2018. The report showed an increase of N16.4 trillion when compared to the N40.45 trillion that was recorded in the corresponding period of 2017. The report showed that most of…
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Merger: Access, Diamond Banks offer free ATM services to customers
Access Bank Plc and Diamond Bank Plc customers will from today have access to 3,100 Automated Teller Machines (ATMs) that will provide free and seamless banking services to them. This follows the planned merger of the two Systematically Important Banks (SIBs) which is expected to be concluded in the first half of this year. The…
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Benin residents experience miserable Christmas
Benin residents experienced a miserable 2018 Christmas as long queues surfaced at bank cash points known as the Automated Teller Machines (ATM) and Points of Sale (PoS) in Benin City, Edo capital, according to checks. Most of the machines had failed to dispense cash during the Yuletide with scores of residents returning home disappointed. Some…
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Dismissed banker raids ATM gallery, steals N14m
A dismissed banker, Emmanuel Onuma, has been arrested by the police for breaking into the Automated Teller Machine gallery of his erstwhile employer and stealing N14m. The 34-year-old was said to have carried out the heist at the Garki, Abuja branch of the new generation bank on October 19, 2018. Parading Onuma alongside other suspects…
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Beware! Bank staff, criminals collaborating to clone ATM cards, other documents, police warn Nigerians
The Commissioner of Police, Anti-Fraud Unit, Federal Criminal Investigation Intelligence Department (FCIID) Ikoyi- Lagos, Dan Okoro, on Thursday raised alarm over many cloned certificates and ATM cards in circulation. Mr Okoro raised the alarm while briefing journalists in Lagos on the discovery of some cloned certificates by a syndicate, which specialised in printing fake documents…