Tag: Customers
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AEDC alerts customers of power interruption in parts of Abuja
The Abuja Electricity Distribution Company (AEDC), has notified its customers residing along Apo/Gudu, Abuja, that there will be an annual preventive maintenance at the Gudu Injection Substation. The management of AEDC, in a statement in Abuja on Monday, said that the maintenance would take place on March 14, from 10 a.m. to 2 p.m.
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35-year-old commercial sex worker killed by customer
The killers, suspected to be her customers, used knife to slit the victim’s throat
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AEDC alerts customers over power interruption in parts of FCT
The Abuja Electricity Distribution Company (AEDC), has announced that there would be power interruption in some parts of the Federal Capital Territory (FCT). The company said that the interruption was to enable the Transmission Company of Nigeria (TCN), carry out maintenance on its Apo substation. Mr Donald Etim, Abuja Electricity Distribution Company (AEDC’s) Chief Marketing…
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Customer Service Week: Access Bank remains committed to creating unrivalled banking service
Delivering top-notch customer service that raises the bar is what every organisation strives for; this is one of the watchwords that drive innovation at Access Bank. Among the many things that make the Bank stand out, customer service is top of the list as it continues to create unforgettable experiences, stopping at nothing to make…
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Polaris Bank Supports Private School Owners with Credit Line
Polaris Bank is impacting Nigeria’s education sector with a significant funding boost through its bundled loan solution called ‘Polaris Education Loan’ as it sets aside a dedicated Credit Line to Support Private School Owners. The Polaris Education Loan offers both new and existing private primary, secondary, and tertiary institutions customers of the Bank, access to…
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BEWARE: First Bank accounts easiest to hack, says fraudster after stealing from lots of bank’s customers
A 46-year-old suspect, Zakarriyah Yahaya, also known as “His Excellency”, has revealed how and his gang emptied the bank accounts of many Nigerians using lost or stolen SIM cards. Yahaya, among 39 suspects paraded for various crimes at defunct headquarters of Special Anti-Robbery Squad (SARS), Abuja on Monday by the Nigerian Police, revealed that the…
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Banks compelled to refund over N89bn to customers over complaints
The Gov. of Central Bank of Nigeria (CBN) Dr Godwin Emefiele on Thursday disclosed that at the end of June 2021, commercial banks in Nigeria refunded N89.2 billion to customers over complaints. Emefiele made the disclosure during a CBN Fair held simultaneously in Cross River and Akwa Ibom with the theme “Promoting financial stability and…
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Minister wades in as banks disconnect telco, customers from accessing USSD services, banking apps
Nigerians on Friday complained bitterly of their inability to use the the Unstructured Supplementary Service Data (USSD) and banking apps. TheNewsGuru.com, TNG observed that the complaints were more severe amongst MTN customers. They were unable to recharge their lines, do banking transactions on their MTN lines using USSD and the bank apps. As expected some…
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Alleged banks’ debts: FG tells telcos to stay action on suspension of USSD services to customers
The Federal Government has directed Mobile Network Operators (MNOs) to put the planned suspension of the Unstructured Supplementary Service Data (USSD) services on hold. The directive issued on Saturday was contained in a statement signed by the Technical Assistant (Information Technology) to Dr. Issa Pantami, Minister of Communications and Digital Economy, Dr Femi Adeluyi. TheNewsGuru.com,…
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Ecobank To Pay Customers N5 For Every Dollar Received
Ecobank has commenced implementing the CBN scheme which offers N5 for every Dollar received into domiciliary accounts or as cash over the counter. Korede Demola-Adeniyi; Head, Consumer Banking, Ecobank Nigeria, who announced this in Lagos stated that the decision is in line with the CBN directive and fully aligns with efforts to encourage the inflow…