TheNewsGuru

Tag: EEDC

  • Electricity Safety: EEDC takes sensitisation to schools, churches in South-East

    Electricity Safety: EEDC takes sensitisation to schools, churches in South-East

    The Enugu Electricity Distribution Company (EEDC) says it has embarked on massive sensitisation in schools and churches in South-East to entrench the culture of electricity safety in its customers.

    Its Head of Communications, Mr Emeka Ezeh, disclosed this in a statement made available to the News Agency of Nigeria (NAN) in Enugu.

    Ezeh said that the exercise also enabled the company to ensure that customers were well acquainted with the relevant safety measures and rules to observe within their immediate environment.

    “We value our customers and care about their wellbeing. We need them to be alive to be able to use electricity and not to be used by electricity,’’ he said.

    He said that this engagement was timely as the rains there always come with windstorm and those reached so far could better apply these safety knowledge imbibed during our engagements during this period.

    “The decision to target schools is hinged on our belief in `catching-them-young’.

    “As majority of our adults already have poor orientations about electricity operations and usage, hence the need to start with the children so as to build a better and safer nation,’’ he said.

    Ezeh said that so far, some of the schools visited included Spring of Life International Schools in Independence Layout, Enugu, Graceland College, GRA, Enugu, Nike Grammar School, Enugu and Government Secondary School, Enugu.

    Others were St. Patrick Secondary School, Emene, St. Joseph Secondary School, Emene, Enugu, Gateway Secondary School and Trans Ekulu, Enugu, to mention a few.

    The EEDC Spokesman said some of the churches visited included St. Mulumba Catholic Church, New Haven, Enugu, St. Peters Anglican Church, Emene and All Saints Catholic Church, Ibagwa Nike, Enugu.

    Others were Mater Dei Catholic Church, New GRA, Enugu, Assumption Parish Nkwo Nike, Enugu, St. Jude’s Anglican Church, Oraifite, Anambra State and St. Mary’s Anglican Church, Uruagu, Nnewi, Anambra State.

    “The initiative is in furtherance with the organisation’s resolve to ensure its customers are better informed of its operations and the dynamics of the Nigerian Electricity Supply Industry (NESI),’’ he said.

    NAN recalls that EEDC emerged the first in the 2018 cumulative Nigerian Electricity Management Services Agency (NEMSA) safety ranking.

  • EEDC expresses anxiety over forged electricity bills

    The Enugu Electricity Distribution Company (EEDC) has expressed apprehension over increasing report of some fake individuals forging its bills for account opening purpose.

     

    The Head, Communications of EEDC, Mr Emeka Ezeh, said this known in a statement on Tuesday in Enugu.

     

    He therefore called on banks and other financial institutions to consult it in the verification of electricity bills used in their transactions as proof of address.

     

    Ezeh said the call became necessary to stop a situation where marketers of the company were detained by the police on alleged fraud involving forged bills that bore their names and phone numbers.

     

    According to him, EEDC will not be liable if any criminal or fraudulent activity is perpetrated with any forged electricity bill not cleared with the company.

     

    “We just recorded three of such cases in Aba, there is every possibility that this is also happening unnoticed at other locations within our franchise area.

     

    “To check this growing negative trend, we appeal to banks to be cautious and ensure they carry out extensive check and verification of any EEDC electricity bill tendered for account opening purpose as proof of address,’’ he said.

     

    As part of initiatives geared toward ensuring customer satisfaction, EEDC has modified its electricity bill to wear a new look, from September.

     

    The additional features in the A5 sized electricity bill include a summary of previous balance; last payment made by the customer and a barcode which is a security feature.

     

    Other features are details of feeder and transformer serving the customer; name and phone number of the marketer in-charge as well as pictorial representation of customer’s meter reading.

    READ ALSO:21-year-old stabbed father to death in Enugu

  • South-East region to get more meters – EEDC

    South-East region to get more meters – EEDC

    The Enugu Electricity Distribution Company (EEDC), on Monday said it was committed to providing its customers in the South-East region with smart meters in 2017 to reduce complaints about high bills.

    The Head, Communications Department, EEDC, Mr. Emeka Eze, stated this in an interview with the News Agency of Nigeria (NAN) in Aba on Monday.

    He said the company had started providing meters in Awkunanaw area of Enugu State, adding that other states will gradually be metered.

    “Metering is one major thing we are taking very seriously in the New Year. Over N9 billion had been invested in metering project so far in the last one year.

    “The metering gap is quite huge and we do not have the resources to provide meters for everybody at the same time.
    “We have more than 700,000 unmetered customers in our network. So it is something that will take us a while. The 700,000 are the ones we have in our books.
    “There are electricity consumers we do not have in our books and are the people we are trying to bring into our books through the enumeration we are to start this January’’, he said.
    Eze said part of EEDC’s plan in the New Year would be to ensure that its services were improved to give customers value for their money.
    He expressed hope that generating companies would improve their generation and so improve the volume of electricity distribution to customers.
    He said EEDC was forced to manage the little electricity they were supplied, adding that the vandalism of oil pipes lately had contributed to the low level of supply being experienced.

    Eze urged the customers of EEDC not to delay in bringing complaints about service problems to the customer service centres created newly to ease access to the managers for quick solutions.