The Federal Airport Authority of Nigeria (FAAN) has released new procedural guidelines for air travelers and other airport users as flights looks forward to recommensing gradually from 8th July.
FAAN disclosed this in a statement made available to TNG on Friday.
The Statement which reels out the new guidelines was signed by FAAN’s Corporate Affairs Manager Mrs. Henrietta Yakubu
According to the statement, “….The new Standard Operating Procedure (SOP) is aimed at protecting all stakeholders and preventing further spread of theCovid-19 virus.
In the “New Normal”, departing passengers must comply with the following guidelines; All passengers MUST arrive the airport properly kitted with their FACE MASKS ON, They MUST also ensure a minimum of one point five meters (1.5m) PHYSICAL DISTANCING, Aviation Medical/Port Health personnel would screen each passenger and ensure the use of FACE MASKS, those travelling with pets MUST get necessary clearance from Nigerian Agricultural Quarantine Services, All passengers’ luggage WOULD be DISINFECTED before entry into the departure halls, Passengers are required to WASH their HANDS as often as possible, HAND SANITIZER would be provided for passengers before entrance, at the waiting halls/lounges and pre boarding gates, All footwear would be DISINFECTED/SANITIZED by FOOT MATS placed at all entrances to the terminal building, amongst others.
For arriving passengers, the following guidelines MUST be adhered to; On disembarkation from the aircraft, passengers would observe PHYSICAL DISTANCING as they board the Co-Buses (Hand Sanitizer would be provided in the buses), PHYSICAL DISTANCING protocols MUST be observed at the BAGGAGE claim area, where HAND SANITIZER is also provided, DISINFECTED trolleys would be made available for passengers, All Covid-19 protocols MUST be observed while undergoing CUSTOMS check, Passengers would exit the halls and head straight to the car park for pick up, If you MUST speak to anyone around, please speak to a properly tagged Aviation Security (AVSEC) officer, PHYSICAL DISTANCING would be maintained while waiting to be screened by personnel of PORT HEALTH SERVICES, amongst others.
In addition to the above guidelines, passengers are required to observe SOCIAL DISTANCING and make use of the FLOOR MARKINGS at the security screening area. They must also comply with all other security guidelines as laid down by officials of the Aviation Security (AVSEC) department.
We urge all our passengers and other stakeholders to respect and observe these necessary protocols, put in place for our protection.
Our success in achieving healthy and safe air travels is highly dependent on your cooperation in this regard.
Tag: FAAN
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JUST IN: FAAN rolls out new guidelines for post COVID-19 air travels
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FAAN set to increase service charge on flight tickets by 100%
The Federal Airports Authority of Nigeria, FAAN is to increase the passenger service charges on domestic and international flight tickets by 100 per cent from August 1, 2020.
It was gathered that the authority would increase the PSC on domestic flights from the current rate of N1,000 to N2,000.
FAAN would also hike the PSC on international flights from $50 to $100, a development that would warrant a rise in airfares on local and international tickets.
FAAN’s Managing Director, Rabiu Yadudu, made the agency’s position known in a letter to airlines.
He told the airlines that the decision was based on the approval given by the Minister of Aviation.
Yadudu’s letter to all airlines was dated June 22, 2020, with reference FAAN/HQ/MD/18E/VOL.86/72.
It had the title, ‘Implementation of the approved new passenger service charge effective August 1, 2020.
The approval from the minister was contained in a letter with reference FMT/FMA/COM/T/69, dated August 3rd, 2017.
Yadudu explained that the intention of FAAN was to improve and upgrade airports’ infrastructure across the country, among others.
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Increased flight fare, delayed flights, other tough conditions as FAAN plans reopening of airports nationwide
The Federal Airports Authority of Nigeria (FAAN) said it has put arrangements in place on passenger facilitation and what to expect ahead of resumption of flights.
Speaking at an aviation webinar organised by Women in Aviation (WIA) Nigeria with the theme: “Aviation: The New Norm in the post COVID”, General Manager Corporate Affairs of FAAN Mrs. Henrietta Yakubu said passengers should expect delays and long hours of checks and re-checks right from when they arrive the airport and departs.
She said escorts of VIPs would no longer be allowed to follow their principals into the terminal and such principals would be subjected to all health checks.
To this end, she said passengers are expected to leave their home early hours before their flights to go through the various checks before entering the terminal and after.
“We are going to expect flight delays, flights will experience delays from checks and re-checks. If you are travelling, I will expect a potential traveler to leave home hours before his flight. Why do I say this?
”Because there is going to be a lot of checks in the front of the terminal we have been told that some may activities and procedures will take place in front of the terminal. So air travelers are expected to leave home very early so that they can get to the airport on time.”
The FAAN spokesperson also explained that passengers should expect that airlines would charge more in terms of airfare, adding the International Air Transport Association, IATA said that there would be 45 percent increase in fares.
Yakubu stated that the COVID-19 had brought a lot of changes to air travel and to ensure the safety of passengers and airport users the way of doing things before have to change, adding that the pandemic would make people cut down on non-essentials and lead to low demand of air travel.
At all airports, she said social distancing would be 100%, temperature screening, wearing of face masks, disinfection of shoes and luggage of passengers would also be carried out 100% regardless of personalities.
“There will be floor markings indicating where each passenger will wait on the queue, arriving Passengers will also be subjected to temperature screening, physical distancing too will be observed while Passengers are waiting by the carousel to pick up their luggage.”
Passengers are expected to arrive the airport with their face masks on, their luggage and pairs of shoes to be disinfected. Passengers are expected to observe social/physical distancing.”
“Passengers will subject themselves to temperature screening and departure halls will be arranged in such a way that physical distancing too will be observed,” she added.
General Manager Customer Service/SERVICOM, FAAN Mrs. Ebele Okoye harped on the decongestion of the terminal building especially outside where all sorts of people who do not have business at the airport mill around.
According to her, in reducing contact, the days of opening people’s bag at the airport to search what is inside should be done away with.
” I will urge all the airports to consider and make provision for different kinds of passengers, social distancing, adequate information and security and more importantly, Social security.
Okoye urged passengers to save themselves the stress of coming to the airport to buy tickets rather they buy their tickets online, check in online and pay for their trolleys online to reduce the hours they would have to spend carrying out these activities.
“Social security can be done online ticket purchase am sure that the airline will notify the people who purchase their ticket online to check in online and decongest the terminal building, no hangers around, touts should be
out of the airport, anyone not travelling should not be allowed to enter the airport, how do passengers get their trolley, they can pay online, you don’t need contacts.”The webinar moderated by the WIA President, Mrs Rejoice Ndudinachi featured the Airport Manager South West Airports/Airport Manager, Murtala Mohammed International Airport, MMIA, Lagos, Mrs. Victoria Shin-Aba, former Rector, Nigeria College of Aviation Technology, NCAT, Zaria and other top women professionals in the industry.
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COVID-19: No guidelines for flights resumption yet – FAAN
The Federal Airports Authority of Nigeria (FAAN) says it is yet to release a post COVID-19 travel guidelines for air travellers.
Mrs Henrietta Yakubu, the General Manager, Corporate Affairs, FAAN, said this known in a statement issued in Lagos on Saturday.
She said: “Our attention has been drawn to a statement released by a certain Tayo Olu to the effect that the federal government, through FAAN has released a post-COVID-19 travel guideline for air travellers.
“We want to state emphatically that although FAAN is carefully and seriously working on a guideline, the release did not emanate from us as it is still a work in progress.”
Yakubu said, consequently, the authority would like to advise air travellers and the general public to disregard the speculation.
She said at the appropriate time, FAAN would release the post COVID-19 travel guidelines via its official communication medium.
Yakubu also said FAAN was committed to its core values of safety, security and comfort of passengers in the industry.
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FAAN Alerts Airlines about Fire Incident at MMIA
The Federal Airports Authority of Nigeria (FAAN) has recorded another fire incident in one of its airports.
Yesterday fire started inside the premises of the Murtala Muhammed International Airport (MMIA), Lagos and spread through the bush surrounding one of the runways of the airport and would have spread further but for immediately action taken by FAAN, which deployed its fire fighters to put of the fire.
The inferno was said to spread very fast because of the harmattan and was encroaching the runway when the fire fighters intervened.
In reaction to the incident, FAAN alerted airlines about the fire, which it said occurred around Runway Safety Area (RESA) of the airport.
A statement from the agency, signed by the General Manager, Corporate Affairs, Mrs. Henrietta Yakubu, informed airline operators and other airport users “that a bush fire incident has been reported around the RESA of 36L, Murtala Muhammed International Airport, Lagos.”
The statement said that FAAN deployed officers of the Air Rescue and Fire Fighting Services (ARFFS) to put out the fire.
“However, the incident did not affect flight operations as normal flight operations continues unhindered,” the agency said.
About 10 days ago fire that started from outside spread into the Port Harcourt International Airport, Omagwa and almost burnt the runway, forcing airlines to abort flights to the airport and FAAN to temporarily close the facility.
The Nigeria Meteorological Agency (NIMET) had warned of the harmmatan weather that is prone to spreading fire.
Besides the fire incident at the airport, there have been reports of many other fire incidents in Lagos in the last five days.
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Coronavirus: FAAN advises passengers on safety measures
In an effort to protect passengers from the Corona Virus epidemic ravaging some countries in South East Asia Federal Airports Authority of Nigeria has urged passengers and other airport users to comply with all quarantine procedures at the nation’s airports.
FAAN said the new move became necessary to prevent the spread of such communicable disease into Nigeria.
In a statement it’s General Manager, Public Affairs, Mrs Henrietta Yakubu said the authority had already taken proactive steps by ensuring that equipment and personnel used in combatting the deadly ebola virus in 2014 were still in place at airports.She said FAAN had always had thermal scanners in her airports that monitors the temperature of passengers as well as capture their pictures.
She said:” When passengers walk pass the scanner, it registers their temperature and If too high, they are pulled aside for observation.”
Recently, a deadly virus known as CORONAVIRUS broke out in China and has since killed six people, with over 300 reportedly infected.
The highly communicable virus has already spread to border countries including Japan, Thailand and South Korea.
Mrs Yakubu said:” The Authority, in collaboration with the Federal Ministry of Health, has confirmed the adequacy of the facilities at the nation’s airports to prevent the importation of the virus through the airports.” Passengers are therefore advised to submit themselves for routine quarantine checks whenever they are asked to. “