Tag: Insurance

  • NPFL: Insurance wallop Doma United 4-0 in Benin

    NPFL: Insurance wallop Doma United 4-0 in Benin

    Insurance of Benin on Sunday recorded their heaviest win of the season by thrashing visiting Doma United of Gombe 4-0.

    Enaruna Michael opened the scoring for the hosts after 28 minutes of play in the Match Day 26 of the Nigeria Premier Football League (NPFL) in Benin.

    He almost got a brace a few minutes later when his free kick from about 20 yards went over the bar.

    However, Divine Nwachukwu increased the tally to 2-0 in the 42nd minute after pouncing on a loose ball to slot home.

    The Benin side came into the game hungry for maximum points following a disappointing 3-1 loss at Akwa United in their midweek match.

    The visitors stepped up their game in the second half, but the hosts’ defence rebuffed them.

    Osaghae Junior, who was introduced in the 80th minute took the game far beyond the visitors as the substitute bagged a brace to end the match 4-0.

    The Benin Arsenals will play against  Remo Stars of Ijebu Ode in the Match Day 27 fixture on March 25

  • Bauchi workers lament absence of health insurance cover

    Bauchi workers lament absence of health insurance cover

    Some workers in Bauchi have expressed concern over the delay in the implementation of the health insurance services under the Bauchi State Health Contributory Management Agency (BASHCMA).

    A cross section of the workers, who spoke on Monday in Bauchi, said the trend was affecting quality healthcare service delivery in the state.

    They spoke against the backdrop of delays in the implementation of health insurance services for the workers since inception of the agency in 2021.

    BASHMA is designed to provide services through the Basic Healthcare Provision Fund (BHPF) for formal and organised private sectors as well as the informal sector including rural dwellers, artisan, among others.

    Workers in the state and local government service were expected to contribute two per cent of their monthly salaries while legislators and political office holders would contribute five per cent to the scheme, respectively.

    Mr Abba Nuhu, a worker, said the delays in the implementation of the programme was preventing them to access quality services to improve health status of their families.

    “We are eager to start accessing the insurance services because it will reduce expenses on healthcare.

    “Although, it will be a deduction from our monthly salaries, it  is fair to manage your bills in time of sickness knowing that such situation come up unplanned,” he said.

    Another worker, Mrs Naomi Musa decried the high cost of medical bill’s occasioned by the inflationary trend in the country.

    She said that low income workers could not afford quality services due to exorbitant bills, hence the need for the health insurance cover to improve their wellbeing.

    “Enhance access to quality healthcare will improve productivity among the workers.

    “We want the health insurance scheme to commence so that we access quality services and reduce out of pocket expenditure,” she said.

    Corroborating Musa, Muhammed Labaran said that workers’ contribution to the scheme would improve funding of the health sector at all levels.

    The scheme, he said would reduce dependency among households in seeking for healthcare services, and urged the state government to expedite action on the implementation of the programme.

    Also, Elizabeth Kah, the Coordinator, Journalists for Public Health and Development Initiative (J4PD), said that health insurance enabled more people to access quality healthcare services.

    Reacting, Dr Mansur Dada, the Executive Secretary, BASHCMA, said the agency had so far enrolled 52,000 workes and their dependants into the programme.

    He said the agency also engaged four tertiary, 26 secondary and 323 primary health facilities as well as 13 private clinics to provide services to the enrollees.

    According to him, the agency is awaiting release of the enrollees’ contributions from the state government to facilitate smooth running of its operations.

    “It is only after the remittance to the agency that enrollees can start enjoying the services, and we can also continue with the enrolment exercise,” he said.

  • Truly, we are all prisoners – By Francis Ewherido

    Truly, we are all prisoners – By Francis Ewherido

    One of my earliest articles in this column was titled “prisons.” I cannot remember the details of what I wrote anymore, but I remember what inspired me to write it: We are all prisoners of our upbringing, environment, circumstances, thoughts, habits, etc., which all come together to form our character and define who we are.

    I was listening to a prominent pastor. He talked about the need for men to work very hard which is biblical. He also talked about the need for men to provide for their loved ones just in case they (breadwinners) pass on suddenly. This also rings a bell with me. He specifically mentioned life insurance as one of the vehicles. As a chartered insurance practitioner, I have preached the “gospel” numerous times that every family man should have at least one life insurance policy. There are many products in the market to suit all spectrum of the society. We even have products where artisans, for instance, can pay N1,000 weekly in premium. That is less than what some in this target audience spend on data weekly.

    Life insurance is even more important and compelling for people without assets and fat bank accounts. If they die suddenly, and none of us knows when death will come calling, the family will have some bulk money to fall back on. They won’t have to start from ground zero. If the family gets, for instance, a pay-out of N10m (sum assured) from the insurance company, that money can see the children through secondary school to university if the schools are public schools and the universities are federal government owned universities. For people with large bank accounts and investments, life insurance is just another investment option or safety nest.

    Life insurance is very good. Nobody should be discouraged by the few bad eggs who have made assureds (people who took life insurance) to lose money or get a bloody nose. The fear of accidents does not stop people from travelling. The solution to avoid falling into wrong hands is to get a Registered Insurance Broker (RIB) to guide you. Their names are on the NAICOM website: https://www.naicom.gov.ng, Nigerian Council of Registered Insurance Brokers website https://ncrib.net and Nigeria Insurers Association website: https://nigeriainsurers.org.

    My point of departure from the renowned pastor was when he called fathers who could not provide safety nests for their children and future generations derogatory names. The pastor comes from a privileged background and he is just a prisoner of his upbringing and circumstances. He probably does not know what millions of fathers go through just to provide the basic necessities of life: food, shelter clothing and education. But he ought to have known that many of his billionaire friends and members of his congregation come from lowly backgrounds. Some could not even get proper education due to poverty. They only got to where they are today by dint of hard work and the grace of God. The only asset some other parents bequeathed to their children was good education. The children simply took the bulls by the horns and started life from ground zero financially speaking.

    Some Nigerians are ashamed to talk about their humble backgrounds. They mask it. There are very few rich Nigerians who are open about it. The late MKO Abiola and Chief Cosmas Maduka freely talked/talk about their humble backgrounds. Why not? They were/are no longer in the circumstances they were born into. Their story should inspire upcoming generations to know that they cannot be defined by their humble beginning. I was reading a report recently on a study of billionaires. Only 15 per cent of the billionaires studied were generational billionaires. That is, they were born into billionaire families and all they needed to do was increase the family worth or, at least, sustain it. The other 85 percent are first time billionaires. That is the message that the pastor should have preached to his congregation and, by extension, Nigerians, since the video went viral. Majority of Nigerian fathers will not leave a kobo for their children. Some will even leave debts behind for their children to repay. Some of these debts were incurred to see their children through school and for their upkeep. Look at the current wealth distribution in Nigeria and what I am saying will make more sense to you.

    For good reasons, the favourite past time of many Nigerians is to bash government. Our governments over the years have performed below par and deserve all the bashing they get. But I also know that our university education in federal government-owned universities is one of the cheapest in the world. That is the only reason many students in the past got university education and many are still getting university education. I spent about N8,000 throughout my four years at the university of Nigeria, Nsukka from 1984 to 1988. I was relatively comfortable. I know students who spent about half of that amount for the four years they spent at UNN. It was the same in other federal universities. That is why federal universities must remain affordable. The federal government must make that a priority. The removal of fuel subsidy is tolerable because it affects everybody, but making federal government-owned universities more expensive is like waging a war against the poor and embattled and disappearing middle class.

    To the pastor, if a man is rich enough to leave behind money and assets for his children, that would be wonderful. But the father who is unable to leave money and assets has committed no crime. What every man owes his children is good upbringing and a firm foundation. Every man should also strive to be a mentor to his children. “Mentorship is a relationship between two people where the individual with more experience, knowledge, and connections is able to pass along what he has learned to a more junior person.” Mentorship is not only about giving tips that made the mentor successful. As a parent, if you failed, you must know why you failed and mentor your children to avoid those booby traps. Every diligent father can mentor his children to succeed and that is significant. Help them find their purpose, help to arouse the giant within them, give them a positive mindset to know that limitless opportunities abound. They will not find life easy, but the gifts God has deposited in them, perseverance, focus and single-mindedness will get them there. These are some of the major routes for people born without silver spoons to success. The ground still has strength and space for more skyscrapers (billionaires and successful people). Nobody’s spirit should be dampened.

    The final problem I have with the pastor’s sermon is telling people to leave wealth for their first to fourth generation without showing them how. This can lead to criminal and primitive accumulation of wealth by people in positions. There is nothing wrong in accumulation of wealth, but if it is at the expense of health facilities that you should have built, schools that you should have built and equipped, roads that you should have constructed with public funds and harmful products that you imported or produced for human use, there is a problem. Wealth accumulation should be qualified.

  • NPFL: Akwa United, insurance share spoils in Benin

    NPFL: Akwa United, insurance share spoils in Benin

    Akwa United FC on Saturday played out a goalless draw at the Samuel Ogbemudia Stadium, Benin City to earn their first away point of the 2023/2024 NPFL season.

    Akwa United were languishing at the relegation zone of the current NPFL season after series of poor results.

    Manager of the side, Osho made four changes to his starting XI for the game with Edidiong Ezekiel , Anthony Anosike, Uche Collins and Opamoye Gbenga getting their first start of the season.

    In the match, Akwa United FC had the first sight on goal when Nigerian International , Edidiong Ezekiel put pressure on Insurance FC defender, Sunday Anyanwu to play the ball out for the first corner-kick of the game.

    Akwa United FC left-back David Philip took the resultant corner which was met by a header from young defender Wisdom Ndon but goalkeeper Anas Obasogie was alert to stop the goal bound ball.

    Former Remo Stars forward, Edidiong Ezekiel was a pain In the neck of the Bendel Insurance FC defenders while at the other end, youngster Wisdom Ndon was in good form alongside the Akwa United FC defenders to secure their first clean sheet on the road this season.

    All efforts to score a goal in the match proved abortive as they both fired blanks and went off with a point apiece at the expiration of regulation time with scores tied at 0-0 at the Samuel Ogbemudia Stadium, Benin City.

    The result meant that the Uyo based side will keep searching for their first away win of the season in matchday 6 coming up next weekend.

     

     

  • Nigerian insurers association plans accident insurance cover for travellers

    Nigerian insurers association plans accident insurance cover for travellers

    The Nigerian Insurers Association (NIA) has unveiled plans to partner with the Federal Government, for an accident insurance cover designed to protect Nigerians on transit.

    During the association’s 52nd Annual General Meeting held in Lagos state, the Director-General of NIA Yetunde Ilori, announced the collaboration, adding that the initiative aims to reduce untimely deaths and make insurance compulsory for all passengers while on the move.

    “The Nigerian Insurers Association and Global Sight Services are working with the Nigerian government, through the Federal Road Safety Corp on group personal accident for all passengers in transit,” she said.

    Chairman of the NIA Segun Omosehin, noted that despite the country’s economic challenges, insurance companies have continued to fulfill their responsibilities as financial intermediators and business restorers, in line with their mandate.

    Omosehin said member companies’ volume of business written surged from the N569.1bn recorded in 2021, to approximately N726.2bn in 2022, marking a remarkable increase of 33.9 per cent.

    He added that the NIA was proactively collaborating with the National Insurance Commission and other key stakeholders in the financial services and technology sectors to drive insurance business growth and elevate its contribution to the national GDP.

    The association is optimistic that these strategic initiatives will boost insurance penetration and density in the country.

     

  • TNG Deal Breakers: We could all be saving to save our economy –– the insurance way

    TNG Deal Breakers: We could all be saving to save our economy –– the insurance way

    Let’s say 10 million Nigerians, both from the formal and informal sectors, are incentivized to save N10,000 monthly; this would give the economy N100 billion each month and N1.2 trillion in a year. In five years which (in economic terms is a medium-term) this comes to N6trillion. Pretty simple, isn’t it? If the government says to savers in the formal sector, for every minimum N10,000 life insurance savings, you get a 5% tax cut on your yearly income tax. For savers in the informal sector, the government matches similar savings with 10% of their monthly savings paid directly to the saver’s retirement savings account.

    In this scenario, these incentives draw a sizable population of the informal sector into the retirement scheme while also boosting the numbers on the insurance savings plan. Not just boosting the numbers but energizing an army of savers that would draw in others the moment it works.  The most significant beneficiary of this incentivized savings is government itself, the banking system and the entire financial system. Indeed the economy will reboot faster and create more job opportunities within the first five years of this medium-term national savings plan. Thereafter when trust in the system is established, individuals can confidently take up to 10-year plans or 15 years as the case may be. Trust is the key.

    The savings culture has a long time ago been eroded by policy inconsistencies of government. If it wishes to restore confidence in the system, the first step is to give incentives through tax cuts or direct counterpart monetary payments to those who will commit to it. And the 10 million target population is certainly not difficult.

    The beauty of saving the insurance way is that it enforces discipline and prevents the saver from taking a little out of his account every now and then. And the most important advantage is the life insurance it provides while you are on it. So, your saving has multiple benefits interest on savings, guaranteed sum assured at maturity, life assurance and opportunity to contribute towards national development while profiting from your participation.

    The Critical Currency

    The highest currency to achieving this target is the belief system. The value system has to be restored through a governance structure prioritising accountability, transparency and the rule of law. This then is the basis of a productive economy because long-term investable funds would be available for the government and investors at a more profitable lending rate. Incidentally, insurance thrives on the basis of trust. The Nigerian government must then begin to build this most important currency which is actually faith-based. If there is integrity and government is conducted with the utmost respect to citizens and equality to the law, then we can trust the various systems that drive the nation’s activities.

    Insurance is a trust instrument and thrives when all other components of equity, social justice and transparency become the mantra of leadership at all levels. Based on the already stated foundation for insurance, we all can save up and trust the system to deliver, in due course, the things that have been entrusted to it. In addition to that, endowments and bequeathals can fill up planning spaces that are lacking today, thereby saving families from poor planning for children’s education, health and asset protection.

    Why a national savings policy and incentives?

    Fundamentally, it is important to save the insurance way in spite of the inflationary pressures on savings because only insurance has the capacity to pool long-term funds. The national policy perspective to it is that government can guarantee its success by backing the instruments that insurers roll out. 

    The late 19900s (between 1997 to 2001) shows how difficult insurance savings products could thrive in a low-interest environment. This was for mature markets in Europe. For instance, to prevent absolute failure with increasing insolvency recorded during the period, the Japanese government intervened to guarantee the liabilities of the life insurance market. The Japanese government could act in this way as the ultimate guarantor of the life insurance market in order to shore up confidence in the insurance instruments. If there is any sector where subsidy is most needed, it should be the insurance life products aside from agriculture. Insurance offers the cheapest and most versatile broad-based tool for planning in any given economy. It lets government concentrate on macro-economic policies, infrastructure development and maintenance.

    A need for caution and increased disclosure

    While it is good news that insurers still find prospects for their life insurance products among the disillusioned population, there is a need for regulatory oversight. It is good that a significant number of Nigerians want to invest their savings in interest-yielding instruments, however, it is incumbent on the sellers to advise carefully on the likely impact of macro-economic variables like inflation on the expected sum insured which, in some cases has a tenure of 5 years or more.   

    Insurers have come to terms with a low-interest environment, which requires them to offer well-designed interest rate guarantees that is as competitive as it is realistic.  Making promises that are not supported by the current economic variables will further corrode the weak reputation of the insurance industry. For instance, there was a report crediting an insurance executive with a statement that promises N1 million life cover for a savings plan of N5,000 minimum monthly contribution with “two years tenure and competitive annual interest rate”!

    The conservative nature of insurance makes this offer awesome but at the same defies the prevalent yield in the investment environment as well as the federal rate.

    To combat the obvious austerity measures and the high cost of living, companies might make a difference by filling the gaps that the cuts to social welfare systems leave behind. With simple and low-cost health products offering hospital access in worst-case situations or simple-term life products offering protection for dependent family members, the insurance industry can make an essential contribution to address the present and future challenges that our country is already facing today.

  • TNG Deal Breakers: Why the Nigerian system wants insurance to clean up the cybercrime mess

    TNG Deal Breakers: Why the Nigerian system wants insurance to clean up the cybercrime mess

    In the early 2000’s the National Insurance Commission had invited a cybercrime expert as a guest speaker during one in the series of its monthly interactions with CEOs and other executives of insurance companies. At that forum, the expert detailed the shape of crimes in the digital space, the Internet of Things (IoT) and the emergence of new risks, majorly spurn by high volumes of online transactions and online payment systems.  After that, there was no major shift by insurers to develop a business case for the type of emerging risks and the type of protection to offer individuals, governments and corporate organizations.

    The expert who spoke at the event mentioned here came from one of the government agencies.

    Fast forward to 2023 and NAICOM is in collaboration talks with NITDA on the issue of insurance protection for online assets. Interestingly, the collaboration was not at the instance of the insurance regulator but the rapprochement emanated from the management of the National Information Technology Development Agency (NITDA) led by its DG and CEO, Kashifu Inuwa Abdullahi.

    This visit ought to have come from the insurance market if was ready to offer cyber insurance services to the new economy. Both NAICOM and NITDA agreed to partner in rolling out a process to protect the country’s digital economy.

    The well-intended purpose of the visit, according to Abdullahi was “to activate the process of institutionalizing cyber insurance to help strengthen the digital ecosystem in Nigeria”.

    The good news is that cyber insurance is being sold and purchased in Nigeria by organisations who need it – and many serious businesses do need it – and fronted by local insurers. Most local insurers do not have the expertise to underwrite this type of insurance. In addition, the curriculum of the Nigerian insurance institute has not reflected training in this aspect. Whereas the digital economy and payment system are growing exponentially, insurance technology and cyber-attack coverage have not kept pace with this development.

    Cyber Insurance and Fraud of the Now and Future

    The Nigerian Communications Commission claimed Nigeria losses about US$500 million yearly to cybercrime and in 2020 FBI ranked the country 6th in its global crime victims’ report. In another report, officials of NCC say the surge in financial fraud and cybercrimes have put at risk a monthly average of N30.2 trillion in electronic payment or e-payment transactions.

    Officials fear that “cybercriminals are getting adept in the clean sweep of bank accounts of unsuspecting users” and therefore jeopardizing the convenience of the e-payment and the widespread acceptance by Nigerians.

    Three areas of great concern to the digital economy regulators – are financial fraud, telemarketing fraud, money laundering and terrorism including ransom and kidnap. The most occurring is financial fraud and telemarketing. While financial fraud targets the bank’s e-payment system, telemarketing also targets both individuals and organizations through their social media products and services display.

    However, while banks are confronted with a dearth of IT staff to swiftly respond to cyber threats, the compromise of bank accounts is expected to get worse. Several cyber alerts issued by NCC each year are indicative of the level of threat and danger to the financial system and online business.

    Indeed, cybercrime has been projected to worsen as e-payment transactions gain more patronage. Statistics from the Nigeria Inter-Bank Settlement Systems (NIBSS) showed that transactions worth N32.3 trillion were performed electronically in August last year, a volume that has been on steady monthly growth through the NIBSS Instant Payment platform (NIP), bringing the total value of e-payment deals in the first nine months of the year to N271.5 trillion.

    Recovery from Cyberattack

    The most important loss in a cyber-attack is data and data protection is being breached at an alarming rate as criminals discover vulnerabilities in the systems. Recovery from data loss is the most difficult for organisations while financial losses are the least of the problems yet enterprises are increasingly losing money through a data breach

    Typically, insurance covers data breaches like incidents involving identity theft, cyber-attacks on your data held by vendors and other third parties, and network breaches worldwide (notwithstanding the jurisdiction of the organization)

    Terrorist acts could also target important organizations to steal data for financial fraud or to gain insight into specific organizations’ products, service templates and or economic intelligence espionage.

    The first line of defence is the first-party cyber policy which protects the organisation’s data, including employee and customer information. Coverage usually extends to legal, regulatory obligations, recovery and replacement of stolen data. Loss of income due to business interruption, reputation and crisis management costs in addition to forensic audit costs, fines and penalties associated with the cyber event must be factored into the insurance coverage.

    The third-party claims do occur often in a cyber-attack suit and it is important to cover such liabilities.  Data exposure of customers is a common occurrence. Thus, losses related to defamation, copyright and trademark infringement would come to the fore.

    Is Nigeria’s insurance market prepared?

    Consequently, the first line of action should be for NAICOM to audit itself and the industry for the technical readiness to offer cyber insurance on the scale that the digital economy requires. Thereafter, structure and integrate into the CIIN curriculum the study of cyber insurance. Prior to this, NAICOM as the insurance regulatory agency of the government would unambiguously advise government authorities to strengthen the institutional framework – legal, financial and judicial processes that allow due methods in the trial of offenders. The recovery mechanism should also be part of the process to be augmented so that insurers can recover financial losses.

    It would be right to say that the Nigerian insurance market would be ready if the system is ready. As it is today, insurers would record astronomical losses including fraudulent claims if managers of the digital economy do not build a strong technical foundation for the cyber insurance coverage to thrive.   

    Certainly, fidelity guarantees and money insurance have moved away from the vaults to the digital space. Only insurers with temperate risk appetite can find where the cheese has moved and make a timely kill with innovative and typically Nigerian type of cyber insurance offerings. Insurers may also push for stronger plea bargains in order to recover more from culprits after payment of claims.

  • TNG Deal Breakers: This isn’t insurance!

    TNG Deal Breakers: This isn’t insurance!

    Pensions, Social Security, Workmen’s Compensation, cargo insurance and bonds were once the exclusive turf of insurance underwriting. These are now history as the new normal is the insurance of things by subterfuge and undertaking. Underwriting no longer requires a certified professional but the deployment of artificial intelligence known for short as AI.  Previously complex underwriting calculations are now made easier through AI. Even the less complex risks have calculators deployed to insurers’ websites for the convenience of buyers as well as proof of transparency in the premium equation.

    For the advanced markets, AI and emerging insurance technology or insurtech are seen as gateways for convenience mass selling, cross-selling and the canvass for mass appeal for the technologically-driven world’s markets. And for the less developed markets, it has become the platform for the underserved, unreached and uninsured. In addition, it has also become the window through which many non-professionals wish to enter the hunt for premium, albeit through the backdoor.

    Insurance comprises first underwriting the risk, then the investment of the premiums and the paying of claims. This presupposes that the practitioner first sees insurance as asset protection and assessing risk and what is insurable. This has changed! Those challenging the status quo see the premium first and then the risk after a loss crystallizes.  Thus, a situation is set where over-regulation may come in as an arbiter for the professionals, who are fast losing grounds, and the army of businesses deploying technology to cultivate and win the mass market.

    The Game Changes by leaps and bounds

    Although insurance remains relevant since the 2004 Pensions Reform Act that altered the exclusive domicile of pensions in the insurance market, the loss of huge investable funds and accruable revenue therefrom has been a drain on its growing capabilities. The math is simple enough – just add more than N14 trillion in retirement savings and the loss to insurance is clearer. The social security fund, NSITF transformed itself through an enactment that replaced Workmen’s Compensation previously in the insurance domain. It is now known as Employee Compensation Scheme managing over 100,000 employers’ payments into the scheme. Though framed in the mould of insurance service, the establishment does not report to the insurance industry regulator, the National Insurance Commission (NAICOM)

    Worrisome trends

    Beyond the loss of market by insurance through altered legislations and the underreported amorphous regulatory controls, the most worrisome dealings is the deliberate balkanization of insurance offerings and the consequent loss of actual revenue. If not curtailed and the risks of the surge properly assessed, more reputational damage may confront the insurance industry.

    Import ‘Form M’ filing, insurance bonds and bankers’ conflict of interest

    Take, for instance, the opening of Form M, a banking and customs requirement for the importation of goods into Nigeria. The bankers have captured this formal procedure for their own benefit. The importer is forced to insure the imports through a bank-owned insurance company or where it has a revenue-earning interest. The brokers are thereby eliminated and insurers are short-changed. In the long run, after the customer has been forced to take insurance from a predetermined underwriter and claims occur, the whole industry’s reputation takes a hit when a claim is perhaps repudiated.

    A cardinal principle of insurance is choice. After taking a decision to transfer risk to insurance, the buyer must also choose which insurance company he prefers when all the facts of the matter have been placed before him. The consumer should not be goaded to make a preference that runs counter to his business interests. The Form M opening is just one of such many cases, where individuals, enterprises and groups use their process points unfairly and, thus creating conflicts of interest that pass through regulatory oversight. In most cases, these imports are not funded through any form of bank loans but simply on account of process compliance for imports, the banks are forced to play an unwritten condition.  This is undoubtedly an antitrust situation which may be unknown to CBN.

    Various types of risk bonds are issued both by banks and insurers. However, the underwriting of contract surety bonds is done by the insurance market. In terms of revenue, banks rake in more from their financing outlay while transferring the risks for disproportionate premiums paid to underwriters under a deal brokered by bankers themselves. Performance bonds, bids and payments bonds rank among the most popular in the contracting business. In the event of failure, the insurers pay the claims to banks for the failure of a deal they brokered in addition to pocketing part of the premium. Perhaps, I shall devote more space in future to explain bond parties and how this has been taken over by the banking system.

    Professional Indemnity

    Professional Indemnity (PI) is a requirement for professionals. It indemnifies those who suffer from professional negligence. For instance, if institutions were effective, the builders and other professionals who take on contracts for the planning, costing and erection of buildings must have an indemnity policy such that in the event of an accident, compensations will be paid. That this policy is not demanded to prequalify these professionals despite the frequent building collapse and loss of lives shows the weakness of the governance structure of these institutions.  The insurance industry should not wait for a day to come when professional indemnity will be tucked away, like others, as amended legislation into one Act and shipped away from the market.

    The medical profession’s mandatory professional indemnity which is enforced indirectly by the National Health Insurance Authority (NHIA) requires that healthcare workers get their PI from only approved insurers, thereby flouting again a major principle of choice-making. This is a situation which should have raised red flags and allowed NAICOM to trigger an inter-regulatory investigation to put a stop to it. The same with the already cited case of Form M opening import procedure. The CBN would have intervened to stop the bank-induced purchase of cargo insurance from preferred insurers. It would have been necessary for the CBN to investigate how this anti-trust transaction is being perpetrated.

    The weakening of insurance through a deliberate capture of its role in the economy without at the same time fulfilling the task of insurance is partly to blame for weak infrastructures and efficient funding of growth structures of the economy which is the SMEs. Without low-interest loans accessible to SMEs, the economy will continue to stutter. And while pensions may have large swathes of cash, it may not have the knowledge base to fund these growth sectors because the portfolio mix is haemorrhaging via the different independent establishments and regulators performing supposedly insurance functions. The aggregation of risks from various financial and insurance-linked instruments, which is fundamental to deciding risk vulnerabilities and weighting investment appetite is unavailable to all parties. Neither to insurers, banks, pensions nor any similar organization dealing with these issues.

    While the main purpose of this article is to highlight the various anti-insurance schemes in Nigeria’s economy and point to fair reporting of these earnings by the various entities under the heading, “insurance commissions”, it is also intended to alert all stakeholders to the dangers of further weakening of insurance growth. The investor interest should not only focus on making large profits over the short term build on building a revenue base over the long term. The insurance regulator should also do more to interface with other regulators to curb further unfair practices.

  • Increase in Third Party Insurance premium – By Francis Ewherido

    Increase in Third Party Insurance premium – By Francis Ewherido

    A circular dated December 22, 2022, from the National Insurance Commission (NAICOM) increased the premium and limit of liability of various classes of motor insurance. Private motor third property limit was increased from N1m to N3m; own goods limit was increased to N5m; staff bus was increased to N3m; trucks/general cartage; special types was increased to N20m; tricycle was increased to N2m and N1m for motorcycle. Ab initio, Motor (Third Party) Insurance is for the benefit of third parties.

    The Motor Vehicles (Third Party) Insurance Act of 1945, which took effect from 1st April 1950, makes it an offence for anybody to use a motor vehicle on the road (road here means any road to which members of the public have access) without having in place the minimum Motor (Third Party) Insurance to cover the motorist against liabilities arising from third party bodily injuries or death. The Insurance Act of 2003 extended the cover to take care of liabilities arising from damage to third party property to the tune of One Million Naira.

    What NAICOM did was to increase third party property damage for all categories of vehicles. There was no uproar for motorcycles, tricycles and others. We all seem to have accepted the culture that when tricycles and motorcycles damage your vehicle or property, the riders prostate before you to beg, you forgive them and life goes on. Sometimes, if the riders have numbers, they bully and can even beat up the innocent party. Some unlucky innocent parties have been lynched. No problem because we live in a jungle, abi?

    The damage of third party property by private vehicle owners was increased from N1m to N3m with a corresponding increase in premium from N5,000 to N15,000. That is where the uproar is, but why? We have carefully ignored the commensurate benefits and focus only on the increase in premium. You can look at the issue from many dimensions. One, more private vehicle owners are affected by this increment. Two, the N5000 premium people used to pay was “chicken fee” to many to get motor insurance certificate and get “irritant” and “nosey” law enforcement agents off their backs. Now, N15,000 is no more “chicken fee.” Now you need to take your time to know the benefits or relief your N15,000 can provide for you: If you hit a third party and he is injured, your insurance company is liable to pay the cost of treatment. God forbid, if your vehicles kills a third party on the road, your insurance company is liable. In the case of injury, the hospital bill will provide a basis for compensation. If it is death, the family of the deceased will meet with the policyholder/his insurance company to agree on compensation. Where no agreement is reached, you go to court.

    In the event of property damage, the limit is N3m. If the damage is beyond N3m, the insurance company will be liable to pay only N3m. The policyholder has to pay the balance from his pocket. Note that all non-life policies are subject to indemnity. In other words, the job of insurance companies is to put you in the financial position you were immediately before the incident, no more, no less. You are not supposed to make profit from a loss. For death or bodily injuries, they are not subject to indemnity because you cannot place a value on life, injuries or loss of limb. The remedies I highlighted earlier and others like the annual income of the deceased are what are applicable in determining compensation.

    Some commentators have been accusing NAICOM of being insensitive to the plight of ordinary Nigerians. Are third parties who will benefit from these new rates not among ordinary Nigerians? Did NAICOM increase the rate without doing its homework? Is it not the same NAICOM that knows many insurance companies are making underwriting losses and rely on income from investments to stay afloat? Is it not the same NAICOM that has cancelled licenses of insurance companies due to inability pay claims and meet other obligations? Is it a crime that NAICOM wants appropriate pricing to enable insurance companies meet their claims and other obligations? The questions can go on and on, but let me leave it there.

    At the risk of getting a backlash, I ask, there are over 200m Nigerians out of which less than N10m own cars. Are all car owners in Nigeria part of the “ordinary Nigerians?” At the minimum it takes roughly N10,000 to fuel your car and keep it on the road monthly, while the N15,000 new premium is the annual premium. Ten thousand naira a week times fifty two weeks a year comes to N520,000 to keep your car on the road per annum. Let us even assume you use it only half of the time; that is still N260,000, a far cry from the N15,000 premium per annum for third party premium. I personally feel the challenge people have with the hike in the rate of TP premium is the general lack of appreciation of insurance in Nigeria (insurance penetration in Nigeria is less than one percent) and lack of appreciation of the benefits of Motor TP Insurance. That is what I feel practitioners should deal with and how to build trust in Insurance, not arguments about appropriate pricing and other attempts to deodorize rate cutting. Let us be honest, what led to the demise of some insurance companies? Apart from lack of corporate governance and fiscal rascality by the board and management, a major factor responsible for inability to pay claims by insurance companies is the charging unsustainable premium rates. The primary task of insurance companies is to pay claims ALWAYS. To do that, you have to charge appropriate premium to enable companies have good pool of resources from which they can pay claims at ALL time. Or don’t you the insuring public want your motor TP claims paid without “grammar?”

    One thing for sure about the new rates that potential policyholders will take more interest in the benefits of the third party insurance they are buying as highlighted above. Fifteen thousand naira, unlike N5,000, is not chicken fee. Policyholders will also take more interest in where they get their motor policies. Certainly, you won’t go under the bridge to get TP insurance with N15,000. Local government offices are also not licensed to issue insurance policies. If an insurance company gets a space in a local government office to issue motor policies, it is a different matter. The only companies licensed to sell motor insurance in Nigeria are underwriting companies and Registered Insurance Brokers (RIB). Their names are on the NAICOM website: https://www.naicom.gov.ng, Nigerian Council of Registered Insurance Brokers website https://ncrib.net and Nigeria Insurers Association website: https://nigeriainsurers.org. If you go to anywhere else, you risk buying a fake motor insurance policy and the implications are grave: in the event of an accident, you are on your own. You have to bear all the third party liabilities, in addition to own damage. In addition, if you are caught, you risk a fine of N250,000 or/and a year imprisonment for not having a genuine motor insurance before using your vehicle on a public road.

    People saying that the hike in premium will force people to go for fake motor insurance certificates make me laugh. There is a platform called Nigerian Insurance Industry Database (NIID). Many police officers on the road have the app on their phones and can use your vehicle number or insurance certificate to check if your insurance is fake or genuine. If it is fake, you either pay N250,000 fine, or/and go to jail for a one year or the police will do what they like with you.

     

    Francis Ewherido, an insurance executive, writes from Lagos.

  • TNG Deal Breakers: In The Beginning

    TNG Deal Breakers: In The Beginning

    Whilst we were yet adults, we learnt of the cliché, “let my people go” which when translated infers the minimum position to scale through a requirement. In academics, it is called a pass. It means you may pass to the next level or class on your personal best and not on the competitive best. Pass is ordinary! Measured against other values on the score sheet, it can only fetch you something meagre.

    Third-party insurance is an ordinary pass or so it seemed! In many cases, it is a serious concern and can cause severe financial pains to the insurer. For some insurers who weigh their portfolios scientifically, they would not touch it. Third-party liabilities to the insurer are problematic. And if death happens, it’s a penny-wise, pound-foolish situation and a live snake in the hands of the underwriter. The negotiations are usually thorny and frustrating.

    Here’s one case; a friend lost his insurance job and later set up a sachet water company in his neighbourhood. A used distribution truck was bought to help in the delivery of water, and a driver and a motor boy completed the operations unit of the small outfit. After that, he purchased thirty-party insurance to operationalize the vehicle on the roads. On a day my friend was beginning to await the return of the day, he received a call from the police to come to the police station for an emergency. It turned out that the driver of the truck had knocked down and killed a young hawker at Ikeja, Lagos’s capital. The tragedy aside, the insurer of the vehicle was contacted and after a prolonged negotiation, they sealed N1 million as their compensation limit for the death of the young man. 

    For N5000, the insurance company was obligated to pay N1 million. It could have been more if specialized lawyers handle the claim negotiation. The number of insured vehicles in Nigeria apparently makes third-party policy unattractive and maybe the main reason it is frustrating to bargain a claim involving death. Ordinarily, death claims do not have any prescribed limits. However, if you take a cursory glance at Table 3 below, you will note that in this particular case, the insurance company did not receive the appropriate premium on the water truck. This is called the competitive rate in the Nigerian market! Often, this is the reason for claims repudiation.

    Road Accident Figures 

    The Q2 reports by the National Bureau of Statistics show the carnage and horror of accidents recorded on Nigerian roads. The total number of road accidents during the period was 5,263 as represented in the table below.

    Table 1: Category of Vehicles Involved in Road Accidents

    Vehicle Category Frequency percentage
    Government 67 1
    Private 1,800 34
    Commercial 3,396 65

    Source: NBS

    Table 2: Type and Number of Vehicles involved in Road Accidents

    Vehicle Type Occurrence
    Trailer 276
    Luxury Bus 13
    Car 1639
    Tricycle 173
    Bicycle 10
    Truck 596
    Tanker 102
    Minibus 904
    Motorcycle 1133
    SUV 174
    Van 9
    Pickup 155
    Others 103

    Source: NBS

     

    The Trends

    The tables above represent in real terms the horrendous carnage on our roads. In Table 1, commercial vehicles had nearly 3,400 accidents ranging from fatal, serious injuries to minor injuries. The vehicles involved had various degrees of damage. Unfortunately, commercial buses are the least insured and cost the most damage to people and property. In most cases, their insurance, usually a third-party policy, is not genuine and not purchased from licensed insurers. Equally, in Table 2, the combined number of accident occurrences involving cars, tankers, trucks and minibuses is 3,241. These are 2nd quarter figures only! Notwithstanding the fact that motorcycles and tricycles are breaking limbs and causing deaths in their numbers across Nigeria.

    Why motorists must pay premiums on vehicles 

    Insurance premiums are paid by vehicle owners so as to compensate passengers, property owners and passersby who are third parties when, for instance, we read reports of tanker explosions where lives, property and goods were lost. It is common sense and a sense of responsibility when you seek to care for others who may suffer from the inadvertent accident of vehicles. Nobody wills that an accident should happen, but our daily experience shows that accidents do happen despite our prayers and wishes against its occurrence. So, it’s fair that each motorist sees proper insurance of their vehicles as a personal CSR even without the law mandating it. Hit-and-run cases will also get compensated if premiums are paid to licensed insurers.

    New rates for the New Year  

    Inflation, prices of goods and services going up including transportation costs. Most incidentally, vehicle costs have risen exponentially due to forex scarcity and government auto policy.  Insurance companies are also paying more claims than hitherto. In the last five years, it is estimated that more than 50% of premiums are paid to policyholders. Tax deductions, business acquisition costs, levies and commissions take their portions leaving a small percentage for administrative costs. Perhaps, Nigeria’s insurance may be classified as a social service if the trend continues. 

    Table 3   Motor Third Party Tariff

      Type of Vehicle 2018 rates  2023 rates TPPD* limits
    1 Private Motor N5000 N15,000 N3million
    2 Commercial Motor (own goods) N7,500 N20,000 N5million
    3 Commercial Motor (staff bus) N7,500 N20,000 N3million
    4 Commercial Motor (Trucks/General Cartage) N25,000 N100,000 N5mllion
    5 Motor Trade (road/premises risks) N5,000 N20,000 N3million
    6 Special Types (Hearse/Ambulance) N5,000 N20,000 N3mllion
    7 Motor Cycle N1,500 N2,000 N1million
    8 Tricycle N3,000 N5,000 N3million

    *TPPD: Third Party Property Damage      Source: NAICOM

    Amidst speculations that some underwriters are unwilling to implement these new rates on unwilling and price-shy vehicle owners, the National Insurance Commission has signed off on applying the new rates beginning January 1, 2023. Some rates were adjusted to about 150% while it is 50–75%. The corresponding increase in third-party property damage claim limits was also adjusted upwards to reflect the new tariffs. The name tariff means it is fixed and regulated by the government and prices are not commercially adjustable by insurers. 

    The highest beneficiaries of these new rates and possible adoption and compliance by both insurers and vehicle owners are ordinary folks. When you read reports of fuel-laden tanker explosions or trucks ploughing into pedestrians, an understanding of the tariff structure will be clearer. 

    Drivers of new tariffs

    Although the statistics generated by Federal Road Safety Corps give ample justification for tariff increase, there are also rising claims metrics showing that insurance companies are paying higher claims, comparatively, on the low premium vehicles. But the most important factor for the increase by NAICOM is to afford real protection to Nigerians. The “let-my-people-go” premium of N5000 was actually letting people down. Some insurers believed the third party to a scoop that nobody was going to file a claim. 

    In the beginning, the third-party premium was actually an impressive turnover on the insurer’s balance sheet without much expense but the situation has apparently reversed driven by the following factors;

      Awareness and increasing claims on motor 

      Inability to pay claims

      Claims repudiation

      Very low prices on commercial and corporate fleets

      Covid-induced reduction in the number of corporate fleets and remote work model

    Certainly, the hard-pressed economy and low purchasing power of individuals and firms may trigger price resistance. But if the government truly desires to effect a balance in the protection afforded through insurance, then it has to drive volume compliance by motorists so that insurers can accept the risks on the roads.  There may be no right time to do the right except it is done now!