Tag: NAICOM

  • Insurers to cover all resolved claims – NAICOM

    Insurers to cover all resolved claims – NAICOM

    The National Insurance Commission (NAICOM) has stated that insurance companies are now required to cover the costs of every case it resolves.

    This decision was made at the Insurers’ Committee Meeting held in Lagos on Wednesday.

    Mrs Ebelechukwu Nwachukwu, Head of the Communication and Stakeholders Management Sub-committee, said the commission had said that the move aimed to sanitise the insurance industry.

    Nwachukwu, also Managing Director of Rex Insurance Ltd., stated that the regulator noted this decision would help reduce complaints from policyholders.

    She noted that NAICOM said it would also promote accountability among insurance companies.

    She said the NAICOM Commissioner had expressed concern over the high number of unresolved insurance claims, in spite of efforts to improve settlement processes.

    “The NAICOM Commissioner wants insurance companies to engage their brokers and customers to reduce outstanding claims,” she said.

    She added that the regulator emphasised compliance with Nigeria’s Data Protection Regulations and urged practitioners to undergo training on data protection.

    “Given the global digital transformation, NAICOM sees the need to develop cyber insurance products,” she said.

    She noted that NAICOM was collaborating with NITDA and the Nigeria Data Protection Agency to achieve this.

    “Operators should begin engagements to roll out cyber insurance products,” she added.

    Nwachukwu explained that NAICOM remained committed to creating an enabling environment for insurance practitioners.

    She said that NAICOM was discussing ways to secure Nigeria’s aviation industry, given recent risks.

    “NAICOM urges support for enforcing third-party motor insurance and seeks collaboration on its innovation lab,” she said.

    On regulatory compliance, she encouraged practitioners to meet requirements and ensure credibility in filing financial statements and returns.

    “The NAICOM Commissioner spoke on solvency control, stressing that CEOs must educate boards on the required solvency levels for insurance companies,” she said.

    She added that the current framework would be reviewed as it is based on existing capital requirements.

  • Insurance sector key to $1trn economy – NAICOM boss

    Insurance sector key to $1trn economy – NAICOM boss

    The Commissioner for Insurance, Mr Olusegun Omosehin, has emphasised the importance of a financially stable insurance sector to achieve Nigeria’s goal of a one-trillion dollar economy by 2030.

    Omosehin said this on Wednesday at the ninth annual conference of the Nigerian Association of Insurance and  Pension Editors (NAIPE) in Lagos.

    The theme of the conference is: ‘Towards A One Trillion Dollar Economy: Roles of Insurance and Pension Sectors’.

    Omosehin said that insurance industry was crucial in supporting businesses and driving the nation’s economic growth in achieving the target.

    The commissioner, who is also the Chief Executive Officer of the National Insurance Commission (NAICOM), was represented by Mr Abba Inuwa, Head of Corporate Affairs, NAICOM.

    He also said that adequate capitalisation, commensurate with insurers’ risk profiles, was vital for the insurance industry’s growth and development.

    Omosehin noted that the desired and support for a one-trillion dollar economy could also be achieved by leveraging technology to enhance insurance accessibility.

    He highlighted the need for the industry to adopt a consolidated approach and become a one-stop-shop for financial solutions.

    Omosehin said that NAICOM remained committed to creating an enabling environment that supports the growth and stability of the insurance sector.

    The commissioner noted that the insurance sector has the potential to unlock significant economic growth and contribute to job creation, risk management and infrastructure development.

    According to him, to achieve these objectives, the commission has implemented various market developmental initiatives aimed at enhancing the insurance sector’s competitiveness and robustness.

    He said: “In line with the insurance industry roadmap, we have identified five critical areas for immediate implementation.

    “These encompass safeguarding policyholders’ interests, strengthening supervisory capabilities, improving industry safety and soundness, fostering innovation and sustainability, and enhancing insurance accessibility and penetration.

    “With the current strategies in place, the Nigerian insurance market is poised for rapid and stable growth, characterised by significant improvements in operational statistics.

    “A collaborative effort among sector stakeholders will facilitate seamless growth. Our collective focus must remain fixed on fulfilling obligations to policyholders.”

    In his address, Mr Fola Daniel, Chairman of the occasion and former Commissioner for Insurance, said the theme of the conference was not just timely but essential, as the industry navigates the challenges and opportunities ahead.

    Daniel, also the founding Coordinator of FBS Reinsurance Ltd., stated that the conference was important to the industry, adding that it calls for reflection, innovation and collaboration.

    He said that NAIPE, in the past decade, had grown from an idea into a formidable platform that champions a vital role in the insurance and pension sectors.

    According to him, the mission of NAIPE is to enhance the quality of information disseminated to the public and to foster a deeper understanding of the complexities within our industries.

    The conference attracted stakeholders in pension and insurance sectors, as well as retirees and university students.

  • Ex-NAICOM boss denies FG tampered with pension funds

    Ex-NAICOM boss denies FG tampered with pension funds

    Mr Olorundare Thomas, the immediate past Chief Executive Officer, National Insurance Commission (NAICOM), says the Federal Government has not borrowed from the accumulated pension funds.

    Speaking on Monday in Lokoja  at a public lecture of the Federal University, Lokoja, (FUL), Thomas expressed concern about insinuations that the Federal Government tampered with  the pension funds.

    The theme of the lecture is: “Insurance Solution In Wealth Creation and Sustainability” as it concerns  economic development of the country.

    The ex-NAICOM boss explained the economic challenges in the country did not translate to the Federal Government tampering with the pension funds.

    “Some situations change and challenges occur that interrupt or prevent the build-up and re-investment of wealth among citizens of a nation.

    “In spite of the best laid plans, life incidences and surprises will continue to happen.

    “These surprises, called risks, often require the diversion of resources away from created wealth.

    “The optimality of resources is the true definition of an economic growth centered on a real growth without creating other significant economic challenges or without negative effect on other sectors of the economy.

    “There is no doubt that wealth in minerals and human resources can  also partially define the wealth of a nation.

    “But the misconception that countries with vast natural resources will  translate to automatic economic growth, creation of jobs, increase government revenues.

    “This will help to finance poverty alleviation and many other positive reflections of the true dividend of development may be a mirage,” he said.

    According to him, statistics have  shown that some countries that are without natural resources grow at about four times more rapidly than other resource-rich countries.

    “It is simply because the dynamics for determining the wealth of a nation is changing.

    “This is why we are inundated with  the reality of embarking on adventures that will guarantee, not only creation of wealth but also ensuring its sustainability.

    “It is important to note that the insurance industry is one of the few sectors that continues to record growth in spite of the economic recession and the impact of the COVID-19 pandemic in 2020.

    “From a premium of N282 billion in 2015, the Nigerian insurance industry generated gross premium income of N616.1 billion in 2021, N789.7 billion in 2022 and a record breaking N1.003 trillion as at the end of December 2023.

    “Also, the asset of the Nigerian insurance industry grew from N827.5 billion in 2015 to N2.5 trillion in 2022 and N2.7 trillion as at December, 2023.

    “It is, therefore, comforting that the insurance industry is now more willing to meet the needs of the insuring populace through insurance solutions and products,” he said.

    He said that NAICOM was a statutory agency of the Federal Government established by the National Insurance Commission Act 1997 to regulate and supervise the Nigerian insurance sector and so serve as  adviser to the government on all insurance related matters.

    Earlier,  the FUL Vice-Chancellor, Prof. Olayemi Akinwumi, described the ex-NAICOM boss  as a seasoned insurance expert whose choice for the university’s seventh distinguished public lecture was apt and timely, considering the economic condition of the country.

    “Thomas is a seasoned professional whose extensive experience and profound insights have significantly contributed to  development of the insurance industry in Nigeria.

    “His topic is not only timely but also pivotal to our understanding of how strategic financial planning can drive sustainable economic growth.

    “In a world that is increasingly complex and filled with uncertainties, the role of insurance cannot be overstated.

    “It serves as a safety net that allows individuals and businesses to take calculated risks, innovate and invest in opportunities that drive wealth creation.

    “Moreover, insurance mechanisms are crucial in ensuring  sustainability of these ventures by mitigating potential losses and facilitating recovery in the face of adversity, ” he said.

  • BREAKING: Tinubu appoints new NAICOM board

    BREAKING: Tinubu appoints new NAICOM board

    President Bola Tinubu has appointed Ms. Halima Kyari as the Chairperson of the Board of the National Insurance Commission (NAICOM).

    TheNewsGuru.com (TNG) reports Mr. Olusegun Ayo Omosehin was appointed as Commissioner for Insurance, Mr. Olawoye Gam-Ikon as Deputy Commissioner (Technical Operations) and Dr. Usman Ankara Jimada as Deputy Commissioner (Finance & Administration).

    This is contained in a statement released on Friday by Ajuri Ngelale, Special Adviser to the President on Media & Publicity.

    According to the statement, Dr. Miriam Kene Kachikwu, Mr. Adeniyi Olusegun Fabikun and Mr. Umar Khalifa Mohammed were appointed members of the new NAICOM board.

    “The President expects the new Board of the National Insurance Commission to exercise utmost probity as it leads the commission in ensuring a safe, sound, and stable insurance sector, while protecting policyholders, the public interest, and improving trust and confidence in the sector,” the statement reads.

  • We’re not recruiting – NAICOM

    We’re not recruiting – NAICOM

    The National Insurance Commission (NAICOM) says the commission is not conducting any recruitment exercise currently or, offering any grants or financial assistant programmes.

    Mr Rasaaq Salami, Head, Corporate Affairs, National Insurance Commission (NAICOM) disclosed this in a statement on Wednesday in Lagos.

    Salami, therefore, advised the general public to be wary of fraudulent recruitment websites, soliciting applications for employment at the commission.

    According to him, the commission does not endorse any recruitment website other than its official platform, hence, any information suggesting otherwise is false and should be disregarded.

    “NAICOM shall not be held responsible for any loss, damage, or inconvenience incurred as a result of engaging with fraudulent recruitment websites or individuals misrepresenting the commission.

    “For accurate information regarding recruitment, grants or any other official communication from NAICOM, please refer to our official website or contact us through our recognised communication channels,” Salami said.

  • TNG Deal Breakers: NAICOM’s intervention in commercial rating: an avoidable entry into the ring

    TNG Deal Breakers: NAICOM’s intervention in commercial rating: an avoidable entry into the ring

    The regulatory oversight function which framed the 1997 Act that birthed the National Insurance Commission did not envisage that regulator would one day begin to inch towards making itself a party in the insurance contract by setting rates for the purely commercial transactions of insurance companies. The law only recognizes the commission as an arbiter in cases of complaints brought to it by the policyholder in a contract dispute. By insisting that insurers implement a motor insurance rate and at the same requiring all insurance contracts to have a NAICOM policy number in addition to the insurers’ policy number, it has dragged itself into play.

    The two words that empower NAICOM’s crucial intervention powers in the ordinary insurance business are ‘approve’ and ‘establish.’ Certainly, the leadership of the Commission should be concerned about issues of unhealthy competition, underhand dealings and other malpractices in the industry. However, its instruments of supervision through the inspectorate division empower it to have access to the books of insurers. It has not been stated clearly what value ‘NAICOM ID’ adds to a policy issued by an insurance company.

    Now, NAICOM gravitating towards becoming a party in the insurance contract is exemplified in the commercial motor insurance new rates where it has set 5% as the commercial rate for comprehensive insurance. In addition, it has also superimposed a parallel policy number (NAICOM ID) on all policies issued by insurance companies to policyholders. These are avoidable offside regulations and the basis for these are not clearly stated. One part of the reason said to be adduced by NAICOM is the worrisome deterioration of rates in the market and the need to track such policies. Ordinarily, these concerns can be sufficiently addressed by technology.

    How the Law Sees NAICOM

    The National Insurance Commission Decree No. 1 of 1997, (although needing massive amendments) set out the functions of the agency thus; “the principal object of the Commission shall be to ensure the effective administration, supervision, regulation and control of insurance business in Nigeria.” And these comprise the following principal areas of its activities;

    ▪  “Establish standards for the conduct of insurance business in Nigeria;

    ▪  approve rates of insurance premiums to be paid in respect of all classes of insurance business;

    ▪  approve rates of commissions to be paid in respect of all classes of insurance business;

    ▪  ensure adequate protection of strategic Government assets and other properties;

    ▪  regulate transactions between insurers and reinsurers in Nigeria and those outside Nigeria;

    ▪  act as adviser to the Federal Government on all insurance-related matters;

    ▪  approve standards, conditions and warranties applicable to all classes of insurance business;

    ▪  protect insurance policyholders and beneficiaries and third parties to insurance contracts;

    And then, “carry out such other activities connected or incidental to its other functions under this Decree.”

    Can it be said that decreeing a commercial rate for insurance business is incidental to the above-enumerated functions and powers of the Commission? Certainly not in this case! The law clearly uses the words – approve, establish and other such words appropriately to set off the types of incidental governance corollary to the regulatory roles of NAICOM. Simply, it means that an entity other than the Commission must approach it for approval. In this instance, the body of insurers or reinsurers should agree on rates based on the market experience and then go to the regulator for support.

    Although the Motor Third Party Act of nearly a century requires a reworking to reflect the times and the environment of today, still it remains the law that spells out the commercial rate of 10% for comprehensive insurance. In the 40s and 50s of that period, the number of vehicles on the roads is very few and majorly new cars. The ‘tokunbo’ or used cars of today were strange to the law. However, with a higher volume of vehicles and a profitable portfolio, the rates ought to go down. At 5% or half the established legal benchmark, NAICOM seems to have vaulted the game at the expense of the players themselves instead of allowing itself to approve and supervise the outcomes of market agreements.

    Motor as compulsory insurance

    The area reserved for NAICOM, even with input from the industry practitioners, to set rates is compulsory insurance and motor among such. Based on the accident experiences in the country and increasing third-party claims on motors, the regulator had rightly increased the rates. But it went overboard to fix commercial rates that are dependent on individual underwriting company’s portfolio mix and experience as well as overall market experience which are both historical and present. Where a negative market experience supersedes that of an individual company’s experience, a possible rate increase is agreed upon and the regulator is approached for approval.

    It should have been the place of NAICOM to bring more vehicles into the net through the enforcement of compulsory insurance as the agency of government empowered to carry out such activity. Instead, it prefers to pass the financial burden to individuals and corporates whose vehicles are already insured.

    Expectedly the revolt against the hike in commercial rates portends to be phenomenal. The Q1 industry report which is being awaited will prove if the right decisions had been taken in this respect.

    Insurance Profitability and Motor

    According to NAICOM’s insurance industry Q4, 2022 performance report, “the market recorded 47.2% net loss ratio during the period under review, suggestive of a workable, cost-effective and profitable business in the industry. This is mostly attributable to the Life business sustaining its positive course at 46.5% net loss ratio in the current period while the Non-Life portfolio recorded about 48.1% during the same period”.

    “Motor Insurance continued its lead as the highest retained portfolio with a retention ratio of about ninety-four per cent (93.5%) also a point higher than its standing in the prior quarter”’, the report noted.  Although Motor Insurance at 14.9% premium output of the total last quarter result, lagged behind fire and marine and aviation class, it still posted overall best in terms of portfolio profitability in the non-life category.

    Undoubtedly, both NAICOM and underwriters need to keep a close watch on the motor business with a view to identifying the fleets that mostly account for the large claims payout and deal with it at the commercial level and not at the wider market level. The ripple effect is the price resistance that companies and individual motor policyholders have demonstrated.

    During the last quarter of 2022, motor insurance led in claims settlement which the regulator attributed to consumer awareness and market expansion. Increased claims pressure arising from awareness should not be the basis for increasing rates. Rather, it should serve as a brand-building and consolidation tool for the industry and subsequently help to bring the uninsured to the table.

    A Step at a Time

    In order to stem the tide of growing resentment by a larger swathe of motor policyholders, NAICOM may consider convening an industrywide meeting to discuss and agree on a minimum base price for motor and other rates that are considered uneconomic for the market survival. Starting at 3% would be ideal for individual car policies while fleets may vary at between 2.5% and 3.5% depending on the claims experience of each underwriter. Competition often enforces a rating that is premium income-based rather than a mix of claims experience and portfolio premium mix.

    The fact that many underwriters were taken unawares or a confirmation that there was no concrete agreement between insurers and NAICOM before the new rates became effective, is indicated by the many variants of 3rd party and flexible comprehensive insurance being churned out by insurers and the regulatory approval for them. If the regulator could bend over backwards to accommodate these hasty measures that have the potential to suck the motor business the more, in conjunction with players, it could have taken a step time – devise a strategy to enforce motor insurance compliance, agree with insurers on small steps to curb anti-market rates, agree 50% or so increase on 3rd party and then adjust the commercial rates, if necessary, to the minimum proposed here.

    Moreover, when all the steps have been taken, a robust and efficient communication strategy would then be deployed to win the consumers’ confidence in the plan through a cost-and-benefit rationalization campaign. The value added to the price increase ought to be communicated unambiguously.

  • Increase in Third Party Insurance premium – By Francis Ewherido

    Increase in Third Party Insurance premium – By Francis Ewherido

    A circular dated December 22, 2022, from the National Insurance Commission (NAICOM) increased the premium and limit of liability of various classes of motor insurance. Private motor third property limit was increased from N1m to N3m; own goods limit was increased to N5m; staff bus was increased to N3m; trucks/general cartage; special types was increased to N20m; tricycle was increased to N2m and N1m for motorcycle. Ab initio, Motor (Third Party) Insurance is for the benefit of third parties.

    The Motor Vehicles (Third Party) Insurance Act of 1945, which took effect from 1st April 1950, makes it an offence for anybody to use a motor vehicle on the road (road here means any road to which members of the public have access) without having in place the minimum Motor (Third Party) Insurance to cover the motorist against liabilities arising from third party bodily injuries or death. The Insurance Act of 2003 extended the cover to take care of liabilities arising from damage to third party property to the tune of One Million Naira.

    What NAICOM did was to increase third party property damage for all categories of vehicles. There was no uproar for motorcycles, tricycles and others. We all seem to have accepted the culture that when tricycles and motorcycles damage your vehicle or property, the riders prostate before you to beg, you forgive them and life goes on. Sometimes, if the riders have numbers, they bully and can even beat up the innocent party. Some unlucky innocent parties have been lynched. No problem because we live in a jungle, abi?

    The damage of third party property by private vehicle owners was increased from N1m to N3m with a corresponding increase in premium from N5,000 to N15,000. That is where the uproar is, but why? We have carefully ignored the commensurate benefits and focus only on the increase in premium. You can look at the issue from many dimensions. One, more private vehicle owners are affected by this increment. Two, the N5000 premium people used to pay was “chicken fee” to many to get motor insurance certificate and get “irritant” and “nosey” law enforcement agents off their backs. Now, N15,000 is no more “chicken fee.” Now you need to take your time to know the benefits or relief your N15,000 can provide for you: If you hit a third party and he is injured, your insurance company is liable to pay the cost of treatment. God forbid, if your vehicles kills a third party on the road, your insurance company is liable. In the case of injury, the hospital bill will provide a basis for compensation. If it is death, the family of the deceased will meet with the policyholder/his insurance company to agree on compensation. Where no agreement is reached, you go to court.

    In the event of property damage, the limit is N3m. If the damage is beyond N3m, the insurance company will be liable to pay only N3m. The policyholder has to pay the balance from his pocket. Note that all non-life policies are subject to indemnity. In other words, the job of insurance companies is to put you in the financial position you were immediately before the incident, no more, no less. You are not supposed to make profit from a loss. For death or bodily injuries, they are not subject to indemnity because you cannot place a value on life, injuries or loss of limb. The remedies I highlighted earlier and others like the annual income of the deceased are what are applicable in determining compensation.

    Some commentators have been accusing NAICOM of being insensitive to the plight of ordinary Nigerians. Are third parties who will benefit from these new rates not among ordinary Nigerians? Did NAICOM increase the rate without doing its homework? Is it not the same NAICOM that knows many insurance companies are making underwriting losses and rely on income from investments to stay afloat? Is it not the same NAICOM that has cancelled licenses of insurance companies due to inability pay claims and meet other obligations? Is it a crime that NAICOM wants appropriate pricing to enable insurance companies meet their claims and other obligations? The questions can go on and on, but let me leave it there.

    At the risk of getting a backlash, I ask, there are over 200m Nigerians out of which less than N10m own cars. Are all car owners in Nigeria part of the “ordinary Nigerians?” At the minimum it takes roughly N10,000 to fuel your car and keep it on the road monthly, while the N15,000 new premium is the annual premium. Ten thousand naira a week times fifty two weeks a year comes to N520,000 to keep your car on the road per annum. Let us even assume you use it only half of the time; that is still N260,000, a far cry from the N15,000 premium per annum for third party premium. I personally feel the challenge people have with the hike in the rate of TP premium is the general lack of appreciation of insurance in Nigeria (insurance penetration in Nigeria is less than one percent) and lack of appreciation of the benefits of Motor TP Insurance. That is what I feel practitioners should deal with and how to build trust in Insurance, not arguments about appropriate pricing and other attempts to deodorize rate cutting. Let us be honest, what led to the demise of some insurance companies? Apart from lack of corporate governance and fiscal rascality by the board and management, a major factor responsible for inability to pay claims by insurance companies is the charging unsustainable premium rates. The primary task of insurance companies is to pay claims ALWAYS. To do that, you have to charge appropriate premium to enable companies have good pool of resources from which they can pay claims at ALL time. Or don’t you the insuring public want your motor TP claims paid without “grammar?”

    One thing for sure about the new rates that potential policyholders will take more interest in the benefits of the third party insurance they are buying as highlighted above. Fifteen thousand naira, unlike N5,000, is not chicken fee. Policyholders will also take more interest in where they get their motor policies. Certainly, you won’t go under the bridge to get TP insurance with N15,000. Local government offices are also not licensed to issue insurance policies. If an insurance company gets a space in a local government office to issue motor policies, it is a different matter. The only companies licensed to sell motor insurance in Nigeria are underwriting companies and Registered Insurance Brokers (RIB). Their names are on the NAICOM website: https://www.naicom.gov.ng, Nigerian Council of Registered Insurance Brokers website https://ncrib.net and Nigeria Insurers Association website: https://nigeriainsurers.org. If you go to anywhere else, you risk buying a fake motor insurance policy and the implications are grave: in the event of an accident, you are on your own. You have to bear all the third party liabilities, in addition to own damage. In addition, if you are caught, you risk a fine of N250,000 or/and a year imprisonment for not having a genuine motor insurance before using your vehicle on a public road.

    People saying that the hike in premium will force people to go for fake motor insurance certificates make me laugh. There is a platform called Nigerian Insurance Industry Database (NIID). Many police officers on the road have the app on their phones and can use your vehicle number or insurance certificate to check if your insurance is fake or genuine. If it is fake, you either pay N250,000 fine, or/and go to jail for a one year or the police will do what they like with you.

     

    Francis Ewherido, an insurance executive, writes from Lagos.

  • Consumers reject NAICOM’S directive on 3rd party insurance, call for reversal

    Consumers reject NAICOM’S directive on 3rd party insurance, call for reversal

    The Insurance Consumers Association of Nigeria (INSCAN) has called on the National Insurance Commission (NAICOM) to reverse its directive on the increase of third Party Motor Insurance Premium in Nigeria.

    This is contained in a letter signed by its National Coordinator, Chief Yemi Soladoye, and made available to newsmen on Sunday in Ibadan.

    Newsmen reports that NAICOM had recently issued a policy directive on the increase of third party motor insurance premium in Nigeria by 200 per cent.

    The INSCAN demanded the reversal of the directive, saying it amounted to deliberate breach of the fundamental Principle of Utmost Good Faith and other decent regulatory principles guiding Insurance practice.

    “We hereby write with respect to your Circular No.: NAICOM /DPR/CIR.46/2022 dated Dec. 22, 2022, increasing the third party motor insurance premium in Nigeria by 200-400 per cent for different categories of motor vehicles.

    “And by implication, giving only one week notice to the insuring public of Nigeria to comply.

    “We demand the reversal of the directive as it amounts to deliberate breach of the Fundamental Principle of Utmost Good Faith and other decent regulatory principles that guide insurance practice,” it said.

    The association said NAICOM failed to
    understand the full implications of its directive, saying those at the receiving end were insurance consumers who provided the accrued income to the entire Insurance Industry.

    It said that NAICOM’s reliance on the comparison of what was paid as premium in other parts of the world as basis for premium increment burden on Nigerians was tantamount to daylight robbery on consumers.

    “Though, you threatened to sanction your Insurance Operators that fail to comply with your directive come Jan. 1, yet, the truth is that operators and NAICOM will benefit from the windfall accrued from the directive.

    “The insurance consumers are, in the real sense of it, the ones being sanctioned,” it said.

    The INSCAN recalled that enough time was given to the public for feedbacks and adjustments to be made on the recent cases of currency redesign as well as cash withdrawal limit introduced by the CBN.

    It said the almost 20 million Motor Insurance Consumers in Nigeria deserved more than a week notice for compliance, describing the duration as a great insult to the collective intelligence of Nigerians.

    The association said it had read over 500 public comments by Nigerians on the directive, saying the reputation slowly built for the Nigeria Insurance Industry was being eroded by the series of condemnations.

    It said that practitioners as well as the various arms of the central government of Nigeria were being disparaged, cursed and vilified.

    “How much has your commission paid out to victims and customers of Proscribed Insurance Companies over the past 20 years as required under Sec. 78 of the Insurance Act 2003 to justify astronomical increase in Premium amount?

    “Where is the report of an ad hoc committee required to be set up under Sec. 52 of the Insurance Act 2003, stating the imperative of increasing Insurance Premium by a whooping 200 per cent?

    “We also know that the referred Sec. 52 of that Insurance Law does not confer arbitrary powers on you because Insurance is a business affected by Public Policy and otherwise it becomes legalised robbery,” it said.

    The association said that the predictable outcome of the directive would be substantial increase in the number of fake Insurance Underwriters in Nigeria.

    “You are definitely aware of the fact that even at the current N5,000 MTP Premium, many Nigerians still patronise the fake underwriters.

    “And this is not because these Nigerians cannot afford the N5,000 but because they don’t see any benefit be it under your genuine or the fake cover,” the association said

    It said that the directive would garner more money to the pockets of NAICOM, insurance operators and more hardship to the Nigerian Insurance Consumers.

    “To what extent have the interests of the Policyholders of the Insurance Underwriters, whose licences you revoked in the past one year, been protected?

    “How much have you paid to the various Fire Brigades in Nigeria as Fire Service Maintenance Fund as prescribed under Sec. 65 of the Insurance Act 2003?

    “But still, you are quick to increase the Premium burden on the largely dissatisfied Insurance Customers in Nigeria,” it said.

    The INSCAN lamented the increment without due consideration for the feelings of the consumers, particularly in Nigeria, where the good customers who didn’t make claims are never rewarded.

    The association said that failure to reverse the obnoxious directive would put NAICOM on record as the regulator with the highest level of impunity and insensitivity in Nigeria

    It stated that NAICOM’s policy directive was not subjected to civilised trade practices, professionally-accepted insurance principles, transparent customer- oriented regulations and humane attention to the economic situation of most Nigerians.

    The association said that consumers
    were further convinced that the motive behind the directive was self-serving, arrogant and detrimental to their interest.

    It said NAICOM was established to protect consumers, demanding reversal of the policy pending proper consideration of the grey areas of the directive.

    NAN reports that INSCAN, an affiliate of the Federal Competition and Consumers Protection Commission of Nigeria (FCCPC), was established in 2010.

    It was established to speak for the aggrieved Nigerians on insurance matters and promote the adoption of insurance mechanism in Nigeria, among others.

  • Third Party vehicle insurance raised from N5,000 to N15,000

    Third Party vehicle insurance raised from N5,000 to N15,000

    The National Insurance Commission (NAICOM) has raised Third Party insurance cover for motorists from N5,000 to N15,000 yearly with effect from January 2023.

    The approval is contained in a circular: NAICOM/DPR/CIR/46/2022 addressed to insurance companies and dated Dec. 22, 2022.

    It was titled: New Premium Rate for Motor Insurance and signed by the Director, Policy and Regulation, NAICOM, Mr Leo Akah for the Commissioner for Insurance.

    “Pursuant to the exercise of its function of approving rates of insurance premium under Section 7 of NAICOM Act 1997 and other extant laws, the Commission hereby issues this circular on the new motor insurance premium rates effective from Jan. 1, 2023,’’ it stated.

    The commission also stated that the Third Party Property Damage (TPPD) which is the limit of claims an insured can enjoy on a policy for private vehicle will now be N3 million for the new premium of N15,000.

    It stated that the limit for own goods would be N5 million, with a new premium of N20,000.

    Insurance premium rate payable on staff buses is now N20,000 and its TPPD would be N3 million.

    NAICOM stated that commercial vehicles, trucks and general cartage now has a TPPD limit of N5 million with N100,000 premium rate; “special types’’ now has a TPPD limit of N3 million and premium of N20,000.

    Tricycles now have a TPPD limit of N2 million and premium of N5000 while motorcycles now have a TPPD limit N1 million and premium of N3000.

    According to NAICOM, Comprehensive insurance policy premium rate shall not be less than 5 per cent of the sum insured after all rebates or discounts.

    The commission warned insurers to be guided by the new policy as failure to comply would be appropriately sanctioned.

  • TNG Deal Breakers: NAICOM and merits of regulatory diplomacy

    TNG Deal Breakers: NAICOM and merits of regulatory diplomacy

    By Ifeanyi Ugwuadu

    The National Insurance Commission is the federal government’s regulatory agency for Nigeria’s insurance activities. One of its most important functions is to act as an adviser to the government on insurance matters. This function is advisory and persuasive in practice and does not in any way preclude the advised from seeking counsel from other sources. The regulatory diplomacy it embarked on more than 10 years ago when it started engagement with stakeholders to embrace its Market Development and Restructuring Initiative is good but has not yielded the desired results.

    The right equation should have been to start from the known to the unknown. Uncharted paths are usually tricky to tread. The known here is what works and can easily be tapped. 

    In order to understand the MDRI concept developed by NAICOM, it is important to note that the regulator is saddled with the function of developing the insurance industry with the one per cent levy accruing to it from the revenues of underwriters including levies and fees charged to other players and insurers. Within the constraints of a Nigerian governmental body and systemic hurdles, the regulator had struggled to perform its role and as we usually would say, “they’re trying their best.” The development initiatives focus on driving compliance with compulsory insurance legislated by the Nigerian State. There are numerous such that even the average Nigerian are unaware of their existence and benefit. 

    Yet the ultimate beneficiaries are the Nigerian people, mostly uninsured and hard-working day-to-day population who are daily exposed to accidents. These laws compel the haves to compensate those who have not through insurance.

    Justifying its development mandate, NAICOM claims it has, “collaborated with development partners to promote index-based agricultural insurance; licensed new insurance entities to increase the number of insurance operators and availability of insurance products in Nigeria; Facilitated financial inclusion by increasing the number of providers for the excluded and/or low-income segment and carried out learning sessions on micro-insurance and takaful.” In addition, it listed as part of its achievements the “Authorization of bancassurance to expand the distribution channels for insurance in collaboration with the CBN and commencement of “interface with some State Governments on compliance with compulsory insurances”. In all, the regulator specified 32 activities for the 5 goals it set for itself to be accomplished during the 4-year plan period ending in 2023. Great planning but it is still a work in progress and not an achievement as per verifiable outcomes.

    Compulsory Insurance

    Nonetheless, let us situate the compulsory insurance on the market development function of the Commission. The moribund Vision 2020 document fashioned by the Obasanjo administration identified 12 but factored only 6 for its revenue blueprint for the insurance market. The document forecasted a treasure chest of N6trillion by 2020 from the following lines of business;

      Motor insurance

      Cargo 

      Public buildings

      Buildings under construction

      Health insurance

      Group life insurance  

    Unknown to school administrators, school buses meant to convey children to school must have comprehensive motor cover in addition to a general accident cover purchased by the school on behalf of the pupils. The Inland Waterways legislation named the Cabotage Act also makes compulsory all inland transportation inclusive of crafts, tugs, boats, vessels, cargoes and passengers. These legislations are meant to deepen insurance penetration in the country which today is less than 1%. 

    Interestingly, all these laws fall within the implementation purview of various agencies of the federal government and in some instances, duplicated by States. The regulator is pursuing a deliberate policy to have the States adopt and domesticate these within their own laws but with little success.   A definite market development initiative which can anchor the partnerships NAICOM seeks to the constitutional deference to concurrence listing may be helpful. In such cases, NAICOM should clearly explain to the States how premiums accruing to it through compulsory insurance can impact on the State government functions. For instance, if a State enforces building insurance, how would the particular State’s fire service get the 1% under the existing revenue system? 

    Public Good Benefits of compulsory insurances

    Insurance protection is for the public good of society. The laws were enacted to shield individuals, groups and corporate entities from undue exposure to bodily and financial loss in the event that the usual vagaries of living happen. Thus, to formulate appropriate messages to the public, the campaign thrust by NAICOM and the industry players should focus on the public good and benefits of compulsory insurance legislation. These messages should tie in with the expected behavioural changes and buy-in that would aid voluntary compliance. For instance, any skilled worker on a construction site should be informed about the insurance protection that the law imposed on the builder and owner for the good of society. There are several fatal cases of building collapse where there was no reported insurance compensation for the injured or victims’ relations. 

    The public building and buildings (2-storey and above) under construction are two laws enacted under the Insurance Act 2003 to compel owners of completed buildings and the ones being constructed to own the liability arising from any accidental harm to people that move in and out of the buildings. While the regulator and the industry awareness programs focus more on uptake and premium arising from compliance, less attention is paid to beneficiaries and benefits. No doubt, premiums are needed and the critical mass has to be built up to accommodate those claims that may eventually come, but investments in awareness campaigns should be more embracing to educate those people of interest. An awareness thrust targeting groups and associations are cost-effective and result efficiently. 

    Partnerships and industry strategic goal

    Nearly 20 years since Insurance Act 2003 was enacted, the regulator and insurance companies had engaged with relevant government agencies to seek collaboration for the uptake of some key compulsory insurances but achieved little or no success. Many insurance companies do not have the resources to invest in long-term micro-insurance programs while partnerships with digital platforms is just beginning to take cognizance of the underserved segment of the population. 

    Certainly, compulsory insurance is only enforceable when the government that enacted the law shows interest in its compliance. The primary duty of the regulatory body should be to seek practical ways of enforcing compliance. Fortunately, a Minister of Communications and Digital Economy had been in place for about 4 years and this should have facilitated the design of a framework that would integrate with other APIs in both public and private sector domains to mine data and execute compliance. 

    Inter-regulatory partnership and inter-agency/State collaboration as being pursued by NAICOM are important and necessary but mass insurance should be micromanaged if large-scale success is to be achieved.  In this regard, the regulator’s messages has always targeted public partnerships leaving out private collaboration to insurers. It’s about time to drill down and get to the people who will be the beneficiaries. In addition, the insurance Commission can formulate a baseline strategy that cuts across individual companies’ business protectionism and helps companies to share intelligence on how best to engage the various publics on insurance.

    Cross legislative adoption

    The Federal Fire Services, responsible to the Minister of Interior, is the highest corporate beneficiary of public buildings insurance. All 36 States also have fire service departments. But since 2003 when the law was enacted, it has not adopted it as legislation and thereafter begin to issue fire safety guidelines to include compliance with occupiers’ liability insurance. For the insurance market, the compulsory insurances are business and if the premium content is slow and investments in market growth is capital intensive, it is considered not profitable to the balance sheet, at least in the short term. However, for the fire service, the legislation helps to equip it in the discharge of the duties of maintaining and promoting safety and firefighting capabilities for the public good. The Act of parliament which established it may be reviewed for additional functions and empower it to certify buildings with strong penalties. The same applies to compulsory insurance for buildings under construction. Federal and State building agencies charged with the role of approving and maintaining standards in the building market may adopt this in their codes and enforce compliance at the appropriate approval stage.

    Motor insurance remains the most popular and already the Federal Road Safety Commission has part legislation that compels it to enforce compliance with motor insurance. In addition, the revenue side of motor licensing at both Federal and State licensing offices demands motor insurance as a prerequisite for the issue and renewal of motor licenses. Integration, adoption and technology hold the key to successful enforcement.

    A collaborative effort by both PENCOM and NAICOM has not brought as much compliance to group life insurance, made compulsory under the pension Act, as it has for pensions. But this can change for good if the insurance regulator plugs properly the same subtle enforcement deployed by the pension regulator.

    Voluntary Compliance

    Most people resist any expense that does not have the immediate benefit and most insurance policies do not have such promises. Insurance promises a certain future that may or may not happen. The idea of having to pay a premium which has one-year validity after which you start to pay again is not exciting to many individuals. So, the winning strategy is to make insurance uptake convenient, accessible and solution-driven. The simple fact that all compulsory insurances are regulated and standard rates apply, it should be a spur for an industry team to tinker with product design, technology and delivery for the mass market. A consortium for the market may be set up. If the effort is accountable and well structured, it may attract seed capital from World Bank agencies for Sustainable Development Goals (SDGs).