Tag: NCC

  • Yes daddy audio leak: NCC denies telephone hacking, tracking allegations

    Yes daddy audio leak: NCC denies telephone hacking, tracking allegations

    The Nigerian Communications Commission (NCC) has denied allegations of telephone “tracking” and “leakage” made against it by some individuals and groups.

    In a press statement on Tuesday by Reuben Muoka, Director, Public Affairs at the NCC, the Commission clarified that by the provisions of law, it is unable to “track” or “leak” telephone conversations of anyone in the country.

    “For the avoidance of doubt, the Commission denies these allegations and advises the public to disregard them,” the statement said.

    The NCC also reiterated its commitment to discharging its responsibilities to the Nigerian people in accordance with extant laws and global best practices.

    The Commission further disclosed that it has put relevant security agencies on notice concerning the allegations for proper investigation and necessary action.

    Recall a telephone conversation allegedly between the presidential candidate of the Labour Party, Mr Peter Obi and a Nigerian preacher and founder of the Living Faith Church Worldwide, Bishop David Oyedepo was leaked over the weekend.

    The alleged leaked conversation had sparked controversies, highlighting the political significance of religion in Nigeria.

    In the audio released to the public by People’s Gazette, Obi referred to the elections as a “religious war” and seemingly solicited the help of Oyedepo in spreading his campaign message to Christians in the South-west and parts of North-central.

    A Nigerian cyber security expert based in South Africa, Charles Awuzie alleged that the leaked audio tape between Peter Obi of the Labour Party, LP and Bishop David Oyedepo could be traced to state-sponsored surveillance of the opposition.

    The expert suggested that the persons who leaked the audio must have partnered with security agencies and staff of the telecommunication companies.

    “First, the call wasn’t recorded by either of the parties because you can’t record a phone call from the same device while the call is still connecting.

    “So, whoever leaked the audio probably used the security agencies and staff of the telecommunication companies. Already we know that MTN’s CEO is Pro-INEC and Pro-Agbado (referring to Nigeria’s President-elect, Bola Tinubu). I warned about this too. If Peter Obi is still using that network, he should change ASAP.

    “By establishing that the leak of opposition leaders’ calls are linked to the ruling party, the international community will mark such governments as suppressive and tyrant,” Awuzie said in a post via his verified Facebook page on Sunday.

  • NCC recommends 2FA to secure WhatsApp

    NCC recommends 2FA to secure WhatsApp

    The Nigerian Communications Commission’s Computer Security Incident Response Team (NCC-CSIRT) has recommended that users of the popular messaging app, WhatsApp, set up Two-Factor Authentication (2FA) to avoid falling victim to account takeover by hackers.

    In an advisory issued on Tuesday, NCC-CSIRT noted that WhatsApp, which is a Meta-owned service, is increasingly becoming a prime target for hackers and scammers who are always looking for ways to gain unauthorized access to users’ accounts.

    The CSIRT described two-factor authentication (2FA) as an identity and access management security method that requires two forms of identification to access resources and data.

    According to the advisory, “In the world of messaging apps, one of the most popular and recognizable is WhatsApp. WhatsApp is 100 per cent free to use, has a great mobile app, and supports audio and video calls. Whether you rely on WhatsApp for all your messaging needs or just use it from time to time, it is recommended to set it up with two-factor authentication (2FA). With this enabled, you will need to enter a custom PIN every time you log in to WhatsApp from a new device, adding an extra layer of security to your account.”

    The Team said, “2FA gives businesses or people the ability to monitor and help safeguard their most vulnerable information and networks. The 2FA is important because it prevents cybercriminals from stealing, destroying, or accessing your internal data records for their own use”. The advisory stated.

    The recommendation further states that, “WhatsApp provides two-factor authentication so you can further secure your account using a PIN. It is an optional feature that adds more security to your WhatsApp account, so it is recommended that everyone installs 2FA”.

    The CSIRT stated ten steps for enabling 2FA on WhatsApp, which include the following steps:

    Open WhatsApp, Tap Settings, Tap Account, Tap Two-Step Verification, Tap Enable, Enter the Six-Digit PIN you wish to use, Tap Next, then enter it a second time to confirm it, Tap Next, Add an email address for extra security (this step is optional but it is an extra way to retrieve your account if you forget your Pin) and then Tap Next.

    For those concerned that their PIN might have been compromised or is easy to guess, they can change their WhatsApp PIN or email address by tapping settings.

    Two-Step Verification, tapping Change PIN or Change Email Address, Entering a new PIN or email address, and then tapping ‘next’ to effect the necessary changes.

    The CSIRT is the telecom sector’s cyber security incidence center set up by the NCC to focus on incidents in the telecom sector and as they may affect telecom consumers and citizens at large.

    The CSIRT also works collaboratively with ngCERT, established by the Federal Government to reduce the volume of future computer risk incidents by preparing, protecting, and securing Nigerian cyberspace to forestall attacks, and problems or related events.

  • NCC accelerates broadband penetration to business owners

    NCC accelerates broadband penetration to business owners

    The Executive Vice Chairman and Chief Executive Officer (EVC/CEO) of the Nigerian Communications Commission (NCC), Prof. Umar Danbatta, has reiterated the Commission’s commitment to continually drive initiatives that accelerate broadband deployment to increase penetration and make internet connection readily available to telecom consumers.

    The EVC stated this at the 10th edition of Business 360 Clinics organised by Abuja Enterprises Agency (AEA) in Abuja.

    Speaking on the theme of the event, “Technology Utilization and Innovation: Effects on SME Profitability and Productivity” in the context of the regulatory activities of the Commission, the EVC, who was represented by Assistant Director, Digital Economy, NCC Paul Okeke, noted that NCC has been at the heart of providing the digital drive for transforming businesses and sustaining socio-economic activities in Nigeria.

    During the panel session titled “Technology Adoption: A must for MSMEs Sustainability and Competitiveness (Challenges and Ease of Use),” Okeke highlighted the Commission’s commitment towards technological and digital transformation in a manner that makes entrepreneurship seamless.

    While addressing the issue of challenges on digital literacy, Okeke informed the audience that the Commission has strategic partnerships with various organizations including Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) which birthed initiatives such as Digital Economy Academy where business owners learn about security risks and online threats in a 12-course programme for 3 months.

    Okeke charged entrepreneurs to leverage technology to harness the benefits of these initiatives to sustain their businesses.

    “As a regulator of Telecommunication, the Commission is in active collaboration with other agencies in the Ministry of Communications and Digital Economy,  as well as with other public sector institutions such as the Economic and Financial Crimes Commission (EFCC), Office of the National Security Adviser (ONSA) to ensure that policies become effective in curtailing cyber-attacks and threats on businesses,” Okeke stated.

    The participants and business owners also seized the opportunity of the platform to make complaints and resolve their business-related challenges while adopting technology for their various businesses during the interactive session. Representatives of relevant agencies at the event also seized the opportunity to attend to enquiries from participants who are running businesses and those who are aspiring entrepreneurs.

  • NCC to build emergency communication centres in 36 states

    NCC to build emergency communication centres in 36 states

    The Nigeria Communication Commission (NCC) is to build emergency communication centres in 36 states of federation and the Federal Capital Territory (FCT).

    The aim is to bridge the gap between distressed and emergency response agencies in the country.

    Executive Chairman of the Commission, Prof. Umar Garba Danbatta, stated this in Enugu on Saturday during their special day at the ongoing Enugu International Trade Fair.

    Danbatta, who was represented by the Director, Public Affairs of the NCC, Mr Reuben Muoka, said that all telecom operators were mandated to route emergency calls through the dedicated three digit toll free number 112, from each state to the emergency centres within the state.

    Danbatta explained that the operators who should be residents in states where the communication centres are installed would process the distress calls and contact the response agency at the NCC headquarters whose duty it is to handle the cases.

    On its challenges, Danbatta described cybercrime and e-fraud as another issue confronting the industry.

    He, however, advised all consumers not to open emails that are not familiar to them, adding that people should not post personal identification information online.

    Muoka said that the commission had created a toll free number 622, as a second level complaint which allows consumers to escalate unresolved issues by their service providers to the commission for effective resolution.

    The Chairman described unsolicited text messages as a major issue affecting telecom consumers, adding that the commission, in order to protect subscribers from the unwholesome practice, evolved a solution called “Do not disturb”.

    “Globally, telecom service are critical to the overall socio-economic well-being of any nation as it provides a technological foundation for societal communication which plays a central role in the fundamental operations of the society.

    “NCC as a regulator is mindful that telecom is an enabler and catalyst for economic advancement of the country and has consistently made available, affordable and accessible telecom service to eliminate certain telecom barriers,” he said.

    In a welcome address, the president, Enugu Chamber of Commerce Industry Mines and Agriculture (ECCIMA), Mr Jasper Nduagwuike, said that the NCC is committed to provide better service delivery by telecommunication operators in the country.

    Nduagwuike, who was represented by the first deputy chairman of ACCIMA, Mr Odega Jideonwu, said that he was sure that the Trade Fair platform is a good interface with Stakeholders in the telecom industry.

    Nduagwuike pointed out that the role of the commission as a regulatory agency in the development of the telecommunication sector, is to ensure best practices, efficient and effective service delivery by operators in the sector.

    He described NCC as one of the sectors that had contributed to the enhanced growth of Nigerian economy.

    Nduagwuike said that a lot more needed to be done to fully tap the potentials in this sector and for customers of the various GSM network operators to fully maximize the inherent benefits of optimal service delivery by operators.

    He explained that the commission needs to do more, especially in having the courage to regulate operators in the sector to do what is right and protect vulnerable customers in the country.

  • FEC approves N24.2bn for free Internet in universities, markets

    FEC approves N24.2bn for free Internet in universities, markets

    Nigeria’s cabinet has approved N24.2 billion for the provision of Internet facilities at 20 airports, some institutions of learning and markets across the country.

    The Minister of Communications and Digital Economy, Prof. Isa Pantami, disclosed this when he briefed State House correspondents on the outcome of the Council meeting presided by President Muhammadu Buhari on Wednesday in Abuja.

    According to him, the Nigerian Communications Commission (NCC) will spearhead the provision of the Internet facilities at the designated airports and institutions.

    He said: “The Federal Executive Council has approved two memos for the Nigerian Communications Commission (NCC)  a parastatal under the Ministry of Communications and Digital Economy.

    ”In these memos, certain intervention projects are going to be implemented by the NCC.

    “Internet will be provided in 20 selected airports in Nigeria and higher institutions of learning as well as some markets to support micro, small and medium enterprises.

    ”A contract was awarded for the provision of broadband in some selected airports. 20 of them are going to be covered in the first phase of the project.

    ”You have three airports in each geo-political zone.

    ”In South-West you have two in Lagos State, one in Ondo State; South-East you have Imo, Anambra and Enugu States will benefit; Rivers and Akwa-Ibom States for South-South.

    ”North Central has the Federal Capital Territory and Kwara States; Kano, Sokoto and Kebbi States will benefit from the North-West, while Borno, Adamawa and Gombe States will benefit from the North-East Region.”

    According to him, the Internet broadband will be provided for free for use by passengers coming to the airports, adding that a sustainability model has been developed for effective maintenance of the facilities.

    He also announced that 43 higher institutions of learning would be linked to the Internet facility.

    “Some of them are universities, some polytechnics and the price for the contract which covers the airports and institutions of learning is N18.95 billion.

    ”The second approval was for the provision of broadband to some selected markets, at the cost of N5.25 billion.

    ”The total for both memos is N24.20 billion and the project is going to be implemented by the Nigerian Communications Commission (NCC),” he explained.

    Also addressing the correspondents, the Minister of Environment, Dr Mohammed Abdullahi, revealed that the Council approved N41.4 billion for the construction of a Centre of Excellence for environmental restoration in Kana Local Government Area of Rivers.

    He said: ”I presented two memos, one was for the award of contract for the construction of a centre of excellence for environmental restoration in Kana Local Government Area of Rivers State in the sum of N41,472,263, 848.60, with a completion period of 24 months.”

    According to him, the centre is to facilitate an efficient and cost-effective approach to contamination management and environmental restoration as well as provide training on environmental remediation.

    “The centre will contain an admin block, auditorium, research building as well as male and female dormitories, library and clinic, among others.”

    The minister added that the council also approved N18.3 billion for the construction of a specialist hospital for the people of Ogoni in Rivers.

  • For Telecoms, the taste of half bread – By Okoh Aihe

    For Telecoms, the taste of half bread – By Okoh Aihe

    Two evils remain insidiously inimical to any industry. They are very much alive  in the telecommunications industry, like Prometheus unchained, ready to do damage any time. They are multiple taxation and regulatory capture. For any business, the knowledge of the existence of this twin evil remains the beginning of wisdom, and the planting of a small seed that will yield a great harvest. 

    At some point we shall revisit regulatory capture and what it has done to some industries in Nigeria under this administration that is winding down, while we let the other evil, multiple taxation, enjoy an ignoble attention in this write up.

    An industry that drinks from the harmful cocktail of taxes is said to Labour  under multiple taxation. No industry exemplifies that more than the telecommunications industry which, because of noticeable successes in nearly all parts of the world, is subjected to a different bouquet of taxes. Those looking for euphemism, a beautiful wrap to decorate a bad situation, call it harvesting the low hanging fruits. Oh, the low hanging attractive fruits that arrest the eyes, to the extent, that you must easily pluck them for relished demolition.

    Multiple taxation hurts very badly and investors view it with red eyes like mother-hen looking at the young chick in the fire. 

    This is the reason that at this particular time, when so many things are seemingly very wrong with the nation: extensively failed elections, bad economic policies inducing untold pain, a despondency akin only to the one we saw during the civil war, and young lives forced into perennial uncertainty and flight from their country, one man, and a very unlikely one for that matter, is enjoying a rave of appreciation. Dr Isa Pantami, Minister of Communications and Digital Economy, is having a good time under the sun.

    When I spoke to Gbolahan Awonuga, Director, Operations at ALTON (Association of Licensed Telecommunications Operators of Nigeria), he was full of praise for the Minister, saying, “We thank the Honourable Minister for seeing this through. We also thank the regulator, the Nigerian Communications Commission (NCC) for supporting the industry at this time.”

    Let’s explain the source of Gbolahan’s excitement. Members of his association wear the shoes and they know where they hurt very badly. In August last year, the Nigerian government introduced new excise duty that would be collected from the various industries. There was general outrage but the telecommunications operators cried out that since they wouldn’t want to die under a welter of taxes, they would have to pass the 5 per cent excise duty to the subscribers. 

    Granted that at this particular time, a government lacking the creativity of sparking the economy could easily resort to a new irritating tax, the truth had to be told that the telecommunications industry was already drowning in taxes. Monday night, Gbolahan supplied this writer a list which ranges from the obvious to the very ridiculous, including: way leave, water way, community access fee and shop rate. They are 41 in all. 

    And gbam!!! A desperate government added another 5 per cent excise duty. 

    Gbolahan explained the implications with an inconvenient math. Recall that VAT was recently increased to 7.5 per cent. The excise duty of 5 per cent would have brought total charges on service to 12.5 per cent! Please know that the duty would have been imposed on your calls. Every call, local and international.

    Where is the protection for the poor woman in the village? Where is the cover for my old grandmother? Gbolahan asked.

    Pantami provided the answer last week, and the answer came with lots of hope and refreshing optimism. Hear him.

    “I am happy to report to you that President Muhammadu Buhari, GCFR, has approved the exemption of the digital economy sector from the five per cent excise duty to be paid and this is because of the strength of the argument presented to him by the Committee that additional burden on telecom sector will increase the sufferings of Nigerians and the other sectors that are not making as much contribution to the economy should be challenged to do more and pay the 5 per cent excise duty,” Pantami said. 

    The minister headed the Committee which made a compelling case to the President. The Committee probably reclined its weight on the local adage that it is unwise to kill the goose that lays the golden egg. The telecom sector was already doing more than enough. The sector provides the super structure that carries the weight of every sector of the economy, and even politics and political decisions. 2022 second quarter contribution to the GDP by the digital economy sector, which includes telecommunications, stands at 18.44 per cent. Quarterly revenue generation has jumped to N480bn from 51bn previously, according to Pantami.

    In spite of the rise in cost of doing business in Nigeria, and a visibly challenged economy, the sector has not increased rates in terms of service provision, and has also continued to generate very good paying jobs. 

    Gbolahan says “power determines everything.” The minister affirms this by saying that the telecom sector has over 32,000 generators in various base stations across the nation. With the price of a litre of diesel standing at about N850, it is benumbing to think of how much is used to power the generators daily and be able to provide their bouquet of services to their subscribers. 

    In this instance, the minister got it right. The telecommunications sector is overburdened with all kinds of payments, including legitimate taxes and hush payments to stop some village heads and area boys from making trouble and disturbing their service rollout. The field of play is challenged and made very vulnerable by all kinds of coercions which succeeding legitimate governments have not been able to deal with. 

    In spite of a bright score, the minister needs to do some more. Payments to the various governments, from local government councils to states and the federal government, are way too much. There has to be a concerted effort to streamline all of them and make such payments more convenient and less painful.

    Besides, under the Buhari administration the telecommunications sector has witnessed a plunge in fortunes. The regulator of the industry has fallen from its apogee of  importance to some low-level struggle for existence and relevance. I am not fascinated by the hand-pumping and claims of achievements based on whimsical submissions. There will come a time for profiling and a shout for help to restore the regulator to its once enviable status of importance at the local and international level.

    For the time being, the case at hand is like the story of half bread or say, the taste of half bread, which is better than no taste at all. The industry can now begin to ask for more from this platform of very humble achievement, from the Minister and the regulator, to do the industry more good and excite it for more economic activities and creativity.

    The extortioners of Suleja

    Suleja, which is a border town between Abuja and Niger State, is less than twenty five minutes drive from the Federal Capital Territory (FCT). The drive is so short that my friend calls the distance throw stone instead of stone throw, that is, if you enjoy the local adage. In the days of yore, Suleja provided an attractive stop for travellers going up north.

    The coming of Abuja has stripped it of that importance, relegating it to a miserable background. But should that be responsible for the nastiness playing out at Suleja? Those who live at Suleja will hardly know that they don’t live in Abuja but in Niger State.

    However, Abuja visitors to Suleja endure all kinds of bestial treatment in the hands of  vehicle inspector officers, supposedly. Two young ladies I know have suffered the same fate within two weeks and they tell the same story. They simply seize their vehicles in traffic, point out a non existent infraction, and the journey of pain begins from there. They don’t seem to recognise Abuja vehicle papers, so some kind of payments must be made to them to process their papers for you. Yesterday, one of them cried out to me.

    They extorted N14,600 from her but only gave receipt for N2,000. A Niger State VIO officer Who was kind enough to speak to me on phone said the people belong to a different arm of government but only wear our uniform to carry out their operations. Should I call it nefarious operations? Who is in charge of these criminals on the road, please? 

  • FG removes excise duty for telecoms services

    FG removes excise duty for telecoms services

    The Federal Government has announced the removal of excise duty for telecom sub-sector of Nigeria’s Digital Economy Industry in line with the recommendations of the Committee it constituted to review the applicability of the Duty to the telecom sector which is considered already overburdened with taxation and sundry levies.

    Minister of Communications and Digital Economy, Prof. Isa Ali Ibrahim Pantami, disclosed this on Tuesday at a press briefing organised to provide updates on the status of the 5 per cent excise duty, whose applicability to the telecom sector was objected by the Minister in August 2022, following which President Muhammadu Buhari suspended its application to the telecom sector and set up a Presidential Review Committee on Excise Duty in the Digital Economy Sector.

    Pantami, who is the Chairman of the Committee, specifically set up for the purpose of reviewing the proposed excise duty in the telecom sector, said the Committee had carried out its national assignment and accordingly submitted its report to the President, justifying why the sector should be exempted.

    The Minister said the Committee’s submissions can be summed up in three arguments put forward to justify why additional burden in form of taxes or any level should not be imposed on the telecom sector to prevent a reversal of the important contribution the sector is making to the growth of the Nigerian economy.

    “Our justifications are based on three premises: First, is the fact that operators in the telecoms sub-sector of the digital economy industry currently pay no fewer than 41 different categories of taxes, levies and charges; secondly, that telecoms has continued to be a major contributor to Nigerian economy in terms of Gross Domestic Product Contribution (GDP).

    “The third ground for contesting the Excise Duty in telecom sector is the fact that, despite increase in the cost of all factors of production across sector, and naturally leading to increase in costs of products and services, telecom sector is the only sector where cost of service has been stable and in many cases continued to go down over the past years and therefore, adding more burden will destroy the sector,” the Minister said.

    The Minister also informed the gathering that the President, having looked into the arguments put forward by the Committee and relying on the provision of the Section 5 of the Nigerian 1999 Constitution, as amended, has therefore, exempted telecom sector from the list of sectors to pay the excise duty as stated in Finance Act of 2021 and other subsidiary legislations, all of which are not as superior as the Constitution which permits the President to grant such waiver.

    Pantami said: “I am happy to report to you that President Muhammadu Buhari, GCFR, has approved the exemption of the digital economy sector from the five percent excise duty to be paid and this is because of the strength of the argument presented to him by the Committee that additional burden on telecom sector will increase the sufferings of Nigerians and that other sectors that are not making as much contribution to the economy should be challenged to do more and pay the 5 per cent excise duty.”

    The Minister assured Nigerians, who are telecom consumers, that the presidential exemption given to the telecom sector shall be sustained by the incoming administration as “the decision by the President is not about any political party or any administration but about Nigeria and welfare of Nigerian citizens.”

    The Minister further noted that the Digital Economy Sector has continued to contribute significantly to the growth of the Nigerian economy, having contributed 14.07 per cent to the GDP in the first quarter of 2020; 17.79 per cent in the second quarter of 2021; and 18.44 per cent in the second quarter of 2022.

    He said the sector has also increased its quarterly revenue generation for government from N51 billion to over N480 billion, representing a growth of 594 per cent; while the cost of buying data has also reduced from N1,200 in 2019 to N350 presently, despite the increase in the cost of operations, including the energy challenge that has caused mobile network operators to power base stations with over 32,000 power generating to provide seamless services to their teeming consumers.

  • NCC unveils consumer TELCARE Centre at Abuja Airport

    NCC unveils consumer TELCARE Centre at Abuja Airport

    The public concourse at the Terminal C of the Nnamdi Azikwe International Airport, Abuja is the first beneficiary of a Telecom Consumer Assistance, Resolution and Enquires (TELCARE) Centre unveiled by the Nigerian Communications Commission (NCC) was as one of the series of events to mark the 2023 International Consumers Rights Day celebrated by the Commission in Abuja last week Wednesday.

    The Chairman, Board of Commissioners of NCC, Prof. Adeolu Akande, who unveiled the initiative, said the launch of the TELCARE, is the beginning of the helpdesk project expected to adorn some airports and other similar public locations across the country. He said it is one of NCC’s strategies for expanding the channels of engagement with telecom consumers.

    Akande said the project is a deliberate effort by the Commission to amplify its commitment to promoting the interest of consumers using various engagement strategies and initiatives to protect, inform, and educate telecom consumers.

    While expressing gratitude to the Management of the Federal Airport Authority Nigeria (FAAN) for its support in ensuring the successful establishment of a TELCARE Desk at the airport, Akande reiterated that the platform would serve as an additional channel for consumers to make enquiries on consumer issues, allowing the Commission to provide advocacy on consumer concerns as well as create awareness regarding Commission’s activities.

    The Commission, under the leadership of its Executive Vice Chairman, Prof. Umar Danbatta, has continued to re-engineer its strategies and structures to make them more effective to engage critical stakeholders to address unfair practices including but not limited to matters relating to tariffs.

    In his goodwill message, the Regional General Manager, FAAN, Kabir Mohammed, said that the Management of FAAN was delighted to partner with the NCC on the initiative, as the passengers and airport users will have the opportunity to resolve issues bothering them while in transit.

    Mohammed also noted that the first-hand interface with consumers would not only expedite the feedback mechanism in addressing telecom consumer issues but also curb unfair practices within the system and further bridge any communication gap between the consumers and its regulators.

    NCC’s Head, Consumer Affairs Bureau, Ayanbanji Ojo, speaking through the Head, Consumer Protection and Advocacy at NCC, Clem Omife, expressed optimism about the expected success of the initiative.

    Ojo noted that many consumers transiting at the airport are already taking advantage of the Desk even before the launch of the TELCARE Desk, to make enquiries or lodge complaints.

    “This is a pilot project, and the Commission will ensure that the TELCARE Desk is established in more strategic locations around the nation. We believe that through adequate education, information sharing, and the provision of layers of channels for complaints and redress, we can safeguard the interest of telecom consumers and innovatively promote the prospect of more excellent consumer experience,” Ojo said.

  • Again, NCC clears air on planned shutdown of banking networks on election day

    Again, NCC clears air on planned shutdown of banking networks on election day

    The Nigerian Communications Commission, NCC, has cleared the air on speculations flying around that there is a planned shutdown of all telecom networks and relevant ICT Units, including online transfer facilities of the banks, with effect from today, February 23, 2023.

    NCC describes it as false narrative that emanated from rumour mongers and fake news carrier.

    The commission has  advised all Nigerian public, consumers of telecommunications services, and all bank customers to ignore these or similar messages that insinuate deliberate network shutdown or disruption of services in the Nigerian telecom network.

    “These malicious and subversive messages originated and are being circulated by fraudsters and unscrupulous elements in the society with the intent to cause chaos and panic among the populace,” the commission said in a statement on Thursday.

    The commission said it has received unequivocal assurances from all the service providers to the effect that all the network services are currently in optimal performance, and will not witness any deliberate shutdown or disruptions, especially at this very crucial period of general elections in the country.

    “Therefore, all users of telecommunications and banking services utilizing network facilities are assured of continued optimal service delivery before, during, and after the general elections in Nigeria,” it said.

  • BREAKING: NCC announces 2023 presidential election hotline

    BREAKING: NCC announces 2023 presidential election hotline

    In view of the importance attached to the upcoming presidential election, the Nigerian Communications Commission (NCC) says it has dedicated it’s Consumer Toll-Free Number 622 to serve as the 2023 Presidential Election Incident Hotline.

    The Commission said this is to enable voters and members of the public across Nigeria to report any issues that may affect them, or others, during the elections on Saturday, February 25, 2023.

    This step is to support the Independent National Electoral Commission (INEC), in its patriotic commitment, towards the conduct of hitch-free elections in Nigeria.

    “The Toll-Free Number 622 is the second-level complaints centre through which consumers of telecommunications services are allowed to make calls directly to the Commission, to resolve issues concerning their telecommunications services which the service providers are unable to do.

    “However, in consideration of the critical nature of this election and to alleviate emergent issues that may arise at the voting centres, or any parts of Nigeria thereof, the Commission has considered it expedient to dedicate the Toll-Free Number 622 to accommodate all types of complaints on election day.

    “This is with a view to resolving such issues by contacting and conveying such to relevant agencies, authorities, or organisations for timely resolution,” a statement by NCC reads.

    TNG reports the 622 Election Incident Monitoring Centre will be manned by top Management officials of the Nigerian Communications Commission.

    According to the statement personally signed by the Executive Vice Chairman/CEO of NCC, Prof Umar Danbatta, the hotline will be open to the public from 8.00 a.m. to 6.00 p.m. during the Presidential and National Assembly elections.

    “Members of the public are, therefore, invited to take advantage of the Election Incident Monitoring Centre Hotline, 622,” the statement added.