Tag: NCC

Pantami commends agencies in communications sector

…rallies Stakeholders for Synergy, Evaluation on NDEPS

…as Danbatta says “NCC raised $563.1M for FG through 3.5GHz auction; 80 million Nigerians have broadband access

The Minister of Communications and Digital Economy, Prof. Isa Pantami has commended all the agencies in the communications and digital economy sector for being dedicated to the implementation of the National Digital Economy Policy and Strategy (NDEPS) 2020-2030, and urged them to work collaboratively and co-ordinately in order to achieve the Federal Government’s strategic objectives as articulated in NDEPS.

Pantami stated this at a retreat organised by Federal Ministry of Communications and Digital Economy (FMoCDE) for senior management staff of the Ministry and all its agencies which commenced on March 31, 2022. The retreat was convened to evaluate the implementation of NDEPS in the context of what has been achieved, what needs to be achieved, and what processes should be emplaced to enhance the capacity of the Ministry and Agencies it superintends to mobilise all stakeholders to accomplish the objectives of NDEPS. The retreat took place at the Nigerian Army Officers Wives’ Association (NAOWA) Centre at Mambilla Barracks, Abuja.

Citing the most recent report of the World Economic Forum (WEF), the Minister in his keynote and opening address told the forum that synergy among stakeholders in terms of co-operative posture, collaboration, coordination, deployment of social skills such as good listening skills, critical and analytical thinking, emotional intelligence, as well as project management and quality assurance skills, are central to organisational effectiveness, successes and the future of work, as projected by WEF. Pantami then urged all the agencies and their staff to challenge themselves to do more rather than think of themselves as competitors.

Also speaking at the retreat, the Executive Vice Chairman and Chief Executive Officer (EVC/CEO) of the Nigerian Communications Commission (NCC), Prof. Umar Danbatta asserted that the NCC has acted superlatively in implementing NDEPS and in the context of the vision of Federal Government and the supervision of the Ministry. Danbatta who made clearly methodical presentation that chronologically documented NCC accomplishments under each of the eight (8) pillars of NDEPS, cited 10 of the 16 regulations that have been instituted in giving expression to Governments vision on developmental regulation, which is the first pillar of NDEPS.

These regulations were focused on Enforcement Processes, Lawful Interception, Quality of Service, Competition Practices, Licensing Regulations, and Universal Access and Universal Service among others.
Danbatta promised to also complete the review of the remaining soonest and activate their implementation. Danbatta, who used a triangulation method in contextualising the achievement of NCC under the first pillar, itemised the guidelines, regulations and policy development initiatives to discharge the burden of proof of NCC’s effectiveness in the regulation of ICT and digital economy sector through approaches that enabled development.

In implementing Digital Literacy and Skills, the second pillar, Danbatta also stated in his clearly explanatory presentation, that the Digital Bridge Institute (DBI), set up by NCC in 2004, had trained 5,352 students through 49 institutions, provided educational training software to 398 secondary schools, and endowed 7 professorial chairs in various Nigerian universities across all the geopolitical zones.

On Solid Infrastructure, the third pillar of NDEPS, Danbatta stated that broadband penetration as at December 2021 was 40.88 percent, thus enabling 80 million Nigerians to have access to broadband services.

To reinforce the intensity of NCC’s commitment to improving broadband penetration, the EVC declared to the forum that NCC has emplaced a process for the deployment of optic fibre cable using Infrastructure Companies (Infracos). Danbatta was emphatic that the licensed Infracos have been directed by the Commission to commence immediate roll out without recourse to counterpart funding because the licence issued to them is independent of the counterpart funding agreement. The Infracos are expected to lay 38,296Km of fibre optic cable. Also, in keeping with Government’s directive through a Federal Executive Council decision of 2005, NCC has constructed 32 Emergency Communication Centres (EECs) in various states, and 32 of those have been activated and are operational. Prof. Danbatta also documented copiously in his presentation, Commission’s achievement in the other five pillar areas.

Dr. Armstrong Takang, an innovative and technology-for-development specialist, who presented the lead paper as guest speaker, praised the Federal Government for concretely aligning ICT, and digital economy with national economic imperatives. Additionally, he commended NCC for driving the necessary infrastructure purposely and strategically, and for its effectiveness in regulating the telecom sector.

Takang, citing Lagos State and the Federal Capital Territory Administration as good models, Takang emphasised the correlates of adoption of technology or automation in economic growth and effective governance, crediting technology for improved internally-generated revenue in Lagos State. Takang recommended that Nigeria must link technology to specific programmes that are impacting and sustainable. He also asserted that Nigeria needs to undertake pilots for projects that are planned for implementation and utilise the results of the pilots to scale up and for budgeting. Takang also bemoaned the human capital challenge in the ICT sector in Nigeria, insisting that at least 500,000 software engineers are required to redirect efforts for effectiveness of policy.

The Director overseeing the Office of the Permanent Secretary in FMoCDE, Engr. Abubakar Ladan, and the following CEOs of the other agencies in the Ministry also made presentations on their efforts and activities towards accomplishing the objectives of NDEPS: Mr. Ayuba Shuaibu, Acting Executive Secretary, Universal Service Provision Fund (USPF); Dr. Abimbola Alale, Managing Director of Nigerian Communications Satellite Limited (NIGCOMSAT), represented by Engr. Abdulrahman Adajah; Engr. Aliyu Aziz, Director General, National Identity Management Commission (NIMC); Kachifu Inuwa Abdullahi, Director General, National Information Technology Development Agency (NITDA); Prof. Muhammed Abubakar, Managing Director, Galaxy Backbone Plc; Dr. Adebayo Adewusi, Postmaster General of the Federation and Managing Director, Nigeria Postal Services (NIPOST); and Dr. Vincent Olatunji, National Commissioner and Chief Executive Officer, Nigeria Data Protection Bureau (NDPB). All the agencies and the Ministry were well represented at the retreat by at least 6 officers in the directorate cadre.

The retreat will end on April 1, 2022.

April 1, 2022
Telephone users hit 197.5 million, internet 143.7 million- Prof Danbatta reveals

The Executive Vice Chairman, Nigerian Communications Commission (NCC) Prof Umar Danbatta, has said active telephone users hit 197.5 million, internet 143.7 million.

He made this disclosure at the ongoing 33rd Enugu International Trade Fair in Enugu.

Prof Danbatta also noted that subscribers to Internet are exceeding 143.7 million.

Dantatta added that broadband penetration stood at 41.61per cent.

The executive vice chairman, who was represented by the Enugu Zonal Controller, Ogbonnaya Ugama, said: “In this new environment, the competitiveness of Nigeria and ability to open up the business environment to more global opportunities, depends on the ability of local players to leverage new technologies in their businesses”.

He restated the commission’s commitment to protecting and empowering consumers from unfair practices by service providers irrespective of their class.

April 1, 2022
NCC uncovers cyber threats to Windows platforms, routers

The Computer Security Incidents Response Team (CSIRT) set up by the Nigerian Communications Commission (NCC) for the telecoms sector, has discovered two new separate cyber threats targeting Windows Platforms and a particular kind of routers respectively.

The discoveries were made known in two separate advisories released by the cyber-space protection team earlier this week.

The first cyber threat is a ransomeware known as ‘Lokilocker’, which is capable of wiping data from all version of Windows systems or platforms. It causes data loss, and denial of service (DoS), which reduces user’s productivity.

“Lokilocker”, is a relatively new ransomware that has been discovered by security researchers and belonging to the ransomware family. Lokilocker operates by encrypting user files and renders the compromised system useless if the victim does not pay the demanded ransom in time.

To hide the malicious activity, the ransomware displays a fake window update screen, cancel specific processes and services, and completely disables the task manager, windows error reporting, machine firewall and windows defender of the compromised system.

Sadly, it also has in-built processes that prevent data recovery as it deletes backup files, shadow copies, and removes system restore points. It also overwrites the user login note and modifies original equipment manufacturer (OEM) information in the registry of the compromised system.

Thus, the NCC CSIRT states: “To protect against infections by LokiLocker and similar ransomware, the best rule is to always have a backup copy of your data, which should be stored offline,” the advisory stated.

Additionally, according to CSIRT, “all downloads and email attachments should be opened with caution, even if they are from trusted sites or senders. Users should also ensure they attachments are scanned with an up-to-date antimalware solution, before opening.”

The second cyber threat discovered by the NCC CSIRT is a Botnet that targets the Microtik version of Routers. As CSIRT revealed, thousands of routers from Microtik which have been found to be vulnerable are being used to constitute what has been named one of the largest botnets in history.

This botnet exploits an already-known vulnerability, which allows unauthenticated remote attackers to read arbitrary files and authenticated remote attackers to write arbitrary files, due to a directory traversal vulnerability in the WinBox interface. The vulnerability which was previously fixed allowed the perpetrators to enslave all the routers and then rent them out as a service.

In accordance with new research published by Avast, a cryptocurrency mining campaign taking advantage of the newly disrupted Glupteba botnet as well as the famed Trickbot malicious software were found to have been disseminated by the very same command-and-control (C2) server. The C2 server functions as botnet-as-a-service, which controls nearly 230,000 vulnerable MicroTik routers. The Botnet, however, has been linked to what is now called the Meris Botnet.

The threat types emanating from the botnet include bypass authentication, data loss, denial of service, remote code execution, sniff password and unauthorized access. These situations result in dangers to victims of this cyber threat including malware distribution, mining cryptocurrency, thereby increasing the use system resources, remote code execution and data theft.

To be protected against this botnet, NCC CISRT asdvised users to update or apply the latest patches to their routers early, set strong router passwords, disable the administration interface of the routers from the public, stay away from illegitimate or cracked software versions of legitimate applications, and use decent antivirus software with in-built web-filtering, and apply the latest patches as soon as they arrive.

March 31, 2022
Pantami urges NCC board to protect telecom consumers

The Minister of Communications and Digital Economy, Prof. Isa Pantami, has urged the board of the Nigerian Communications Commission (NCC), to protect telecom consumers in the country.

Pantami made the appeal when he inaugurated the ninth member of the NCC Governing Board, Prof. Mansur Bindawa, as Non-Executive Commissioner, on Monday in Abuja.

Bindawa was confirmed earlier this month by the senate.

He also said that the board had the powers to approve certain categories of licences and regulations.

The minister noted that the newly inaugurated member was a good addition that would support the board and consolidate its achievement in taking the Commission higher.

“I want to use this opportunity to remind the board of its responsibility; the main responsibility of the board is to ensure consumer protection.

“The board must ensure that as consumers, our interest is well protected.

“The board also has power to approve license as the case may be.

“There are different categories of licenses and the board also has the power to approve regulations governing the commission,” he said.

The Chairman, NCC Governing Board, Prof. Adeolu Akande, in his speech, said the sector would benefit from Bindawa’s wealth of experience.

He urged him to see the board, management and staff as a family.

“We look forward to the benefits that your addition will bring to the board.

“We have worked as a family at the board, management and staff level. And we believe that you will complement it.

“He is the fourth Professor in the nine member NCC board. That is the importance of the intellectual on the sector which has been acknowledged by President Muhammadu Buhari,” he added.

The Executive Vice-Chairman (EVC), of the NCC, Prof. Umar Danbatta, thanked Pantami for bringing someone competent to fill in the vacancy.

Danbatta urged Bindawa to see the commission as a family and contribute his knowledge to its growth.

“I must commend tireless minister of communication and digital economy for making sure that the board is complete.

“You will find the NCC board as a family and you will have the opportunity in our meetings to contribute to the growth of the NCC,” he said.

Bindawa, who is a professor of Agronomy, thanked the government and promised to work in synergy with other board members of the commission.

March 28, 2022
How we are bolstering Nigeria’s digital transformation with experiences at ITU – Danbatta

The Nigerian Communications Commission’s (NCC) vast experience as a long-standing member of the International Telecommunication Union (ITU) has served as a booster to the Commission in its effective implementation of government policies, and in stimulating regulatory initiatives focused on advancing Nigeria’s digital transformation. The NCC’s Executive Vice Chairman (EVC), Prof. Umar Garba Danbatta, has said.

Danbatta stated this while addressing global actors in the Information and Communication Technology (ICT) industry at the ongoing Session of the ITU Council taking place in-person at the ITU Headquarters in Geneva, Switzerland, from March 21-31, 2022.

Speaking at the Council session, Danbatta said the challenges posed by the COVID-19 pandemic underscore the important role ICT will continue to play in ensuring peace, security and prosperity around the world. “It is as a result of the enabling experiences in the ITU ecosystem that Nigeria continue to be active and forward-looking regarding the activities of the ITU as the leading organ of the United Nations (UN) in the area of ICT,” he said.

He emphasised that, as a long-standing member of Council, Nigeria has utilised ICT as a driver of socio-economic development not just for herself, but also for the benefit of the sub-region and the continent, given its role as a founding member and flagship promoter of the West African Telecommunications Regulators Assembly (WATRA).

“Over the years, as a member of ITU, Nigeria has chaired World Radiocommunication Conference (WRC)-15; chaired ITU Council Standing Committee on Administration and Management (SC-ADM), in 2019 and 2022; as well as chaired the Ad-Hoc Committee on ITU Regional Presence”, the EVC said to underscore the strategic, symbiotic relationship between Nigeria and ITU.

Reinforcing the intensity of his assertion on the contribution of Nigeria in ITU, Danbatta said, “Nigeria had also chaired ITU-Standardization (ITU-T) Study Group 20 Regional Group for Africa; served as Vice Chairman, ITU-T Study group 20; served as Vice-Chair, ITU-T Study Group 12; Vice-Chair, ITU-Development D Study Group 2; as well as provided Financial Support to ITU Headquarters Building, among others”.

The EVC said this robust experience in ITU has continued to enable Nigeria, through NCC, and was particularly instrumental to the recent management of a globally-acclaimed transparent auction of Fifth Generation 5G licence in 2021; achieve 40.88 per cent broadband penetration in Nigeria as at December 2021; implement robust financial inclusion initiatives; as well as in the promotion of universal access across institutions and communities in Nigeria through the NCC’s Universal Service Provision Fund (USPF). “All these were made possible through the successful launch and implementation of policies to foster use of ICTs across all sectors and enhance a digital economy,” he said.

Meanwhile, the EVC has used the opportunity of his brief remarks during the Council session to announce Nigeria’s intent to seek re-election to ITU Council during the forthcoming Plenipotentiary Conferences. According to Danbatta, having Nigeria re-elected will help the country to continue to collaborate with and support ITU’s development agenda, ensure effective and efficient implementation of ITU Resolutions, implement inclusive programmes to foster universal use of ICT across all divides, and provide focused and strategic partnership. “We look forward to a robust Council session and subsequent support for Nigeria during the forthcoming elections,” Danbatta stated.

The ITU is governed by the Plenipotentiary Conference and the Administrative Council. The Plenipotentiary Conference is the supreme organ of the Union. It is the decision making body which determines the direction of the Union and its activities.

The Council, on the other hand, acts as the Union’s governing body in the interval between Plenipotentiary Conferences. Its role is to consider broad telecommunication policy issues to ensure that the Union’s activities, policies and strategies fully respond to today’s dynamic, rapidly-changing telecommunications environment.

The ITU Plenipotentiary Conference for this year is scheduled to take place in Bucharest, Romania, from Monday, September 26 to October 14, 2022.

March 25, 2022
NCC backs Bayelsa’s drive to boost digital infrastructure

In keeping with its renowned tradition and belief in strategic partnership and collaboration, the Nigerian Communications Commission (NCC) has expressed its readiness to collaborate with the Bayelsa State Government in accelerating telecommunications infrastructure deployment, digital literacy and skills in the State.

The Executive Vice Chairman and Chief Executive Officer (EVC/CEO) of NCC, Prof. Umar Danbatta, reiterated this commitment during a courtesy visit by a delegation from Bayelsa State to the Management of NCC in Abuja recently.

Stating the purpose of the visit to the Commission, Bayelsa State’s Commissioner for Communications, Science and Technology, Dr. Promise Ekio Ekio, who led the delegation, said Information and Communications Technology (ICT) sector is one of the critical areas that the state government has identified for priority to accelerate the growth of Micro, Small and Medium Enterprises (MSMEs) in the State in order to bolster employment for the youths of the state and to nudge their interest in digital culture.

Ekio said that while the plan to leverage ICT for socio-economic development of Bayelsa State has been uppermost in the agenda of the state government, several engagements made by the State government with industry stakeholders are yet to receive concrete action, apparent due to lack of robust telecommunications services in the State.

“Therefore, it is our fervent hope that this meeting will be the beginning of a partnership that will blossom in the areas of digital training and rapid ICT infrastructural development, for the benefit of the people of Bayelsa State and other Nigerians living in the State. We want to assure the Commission of our preparedness to work closely with it to fulfill its mandate in the State as well as actualise the vision of Bayelsa State government to leverage ICT for accelerating development,” Ekio said.

Also, the Bayelsa State Commissioner Communication, Science and Technology, commended the NCC for the good works it is doing in fast-tracking implementation of the digital economy initiatives of the Federal Government by being upbeat in consolidating the gains of the telecommunications sector. The Commissioner promise that Bayelsa State will also provide necessary incentives to accelerate ICT deployment in the State.

Responding to his guests, Danbatta, who was represented during the meeting by NCC’s Director, Digital Economy, Dr. Augustine Nwaulune, commended Bayelsa State Government for seeking collaboration with NCC to stimulate economic growth through telecommunication services and assured that NCC is a ready and willing partner of Bayelsa State on telecoms and ICT.
While the Commission is willing to partner with state governments and other relevant institutions to ensure universal access and universal services, Danbatta said efforts shall be made collaboratively to ensure that relevant infrastructure needed to delivering ubiquitous telecom services to achieve Bayelsa’s socio-economic goal are prioritized.

Danbatta emphasized the Commission’s recognition of the importance of infrastructure expansion in achieving Federal Government’s vision on digital economy. Citing the Nigerian National Broadband Plan (NNBP) 2020-2025 as one of the initiatives of the Federal Government instituted to bolster infrastructure expansion, Danbatta stated that the implementation of the Plan is essentially driven by NCC. He promised that NCC will ensure that infrastructure gaps in the telecommunications sector are bridged to accomplish Government’s vision in the context of the National Digital Economy Policy and Strategy 2020-30.

Explicating further, Danbatta stated that, to accelerate broadband infrastructure deployment in the South-South geo-political zone where Bayelsa State is situated, the NCC had licensed Messrs Raeaana Limited, as one of the seven licensed Infrastructure Companies (InfraCos), authorised to cascade fibre to deepen the penetration of broadband services in all nooks and crannies of the country. “The InfraCo licensees have been given timelines to work in their respective zones of deployment to cascade fibre infrastructure to the rural communities, covering the 774 Local Government Areas (LGAs) to enhance robust telecom service provisioning in the country”, the EVC stated.

Meanwhile, Danbatta has urged the Bayelsa State Government to revisit the Right of Way (RoW) charges imposed by the State and other issues capable of encumbering faster deployment of infrastructure in the State. “This will boost digital infrastructure rollout in towns and communities in Bayelsa State and environs for effective economic diversification. The digital economy rides on broadband and ICT infrastructure and one of the factors inhibiting access to telecommunication infrastructure is RoW administration by States and other state actors” he said.

Danbatta also emphasised the importance of comprehensive training for the youth in Bayelsa State and equipping them with ICT tools to enable them to thrive in a digital economy. “On this, the NCC will collaborate with Bayelsa to provide training for the youth as long as the State Government provide necessary tools required to achieve objective outcomes of such capacity building initiatives”, he said.

March 19, 2022
NCC, LBS mull collaboration on capacity building

The Nigerian Communications Commission (NCC) and the Lagos Business School of Pan-Atlantic University are considering forging a partnership that will result in developing customised capacity building interventions and overhauling of existing training courses offered by the LBS to address critical areas of needs of the Commission’s human capital development.

The Executive Vice Chairman (EVC) of the NCC, Prof. Umar Danbatta, emphasized the imperative of such collaboration during a visit of an LBS delegation led by the School’s Director, Executive Education, Victor Banji, to the Commission’s Head Office in Abuja recently.

The EVC spoke through NCC’s Executive Commissioner, Stakeholder Management, Adeleke Adewolu, who received the LBS delegation (alongside other senior management staff of the Commission) on behalf of the EVC.

Addressing the visiting team, Adewolu said NCC constantly engages in staff training as part its strategy to build managerial and technical skills required to manage the ever-dynamic telecoms regulatory environment in Nigeria.

Adewolu said while LBS, has been a training partner of NCC over the years and currently provides some classes of capacity building to staff of the Commission, it has become necessary to expand the training scope by ensuring that other customized programmes that target specific needs of Commission’s human capital are designed by the School in collaboration with NCC team to meet strategic objectives and enhance the relationship of the two organisations.

Among the areas of interest to the Commission are courses on performance appraisal management, policy formulation and execution, risk management, technical report writing, telecoms-related training, tariff and competition management, as well as basic training on policy formulation and implementation, social media training, audio-visual editing, among others.

“I thank the LBS for its collaboration with NCC over the years in the area of human capital development. However, we expect that LBS will work with NCC to see how we can collectively overhaul the existing courses and bring new course to NCC’s attention which we would, in turn, subject to our training need analysis (TNA). This may result in a review of ur existing Memorandum of Understanding (MoU) towards making our relationship much stronger and more mutually beneficial,” Adewolu said.

The Executive Commissioner also explained that though NCC is a regulatory agency, it has seen the need for indigenous digital skills development in Nigeria, and that explained the creation creation of the Digital Bridge Institute (DBI), by the Commission to meet the human capital needs of the burgeoning telecom, and broadly, the ICT sector.

According to Adewolu, other areas of focus in meeting educational needs of the sector, include indigenous digital skills development, sponsoring of hackathon, provision of research grants to the academia, endowment of professorial chairs in universities, and the acceleration of digital infrastructure deployment across the country to boost digital literacy and skills for Nigeria’s socio-economic development.

Speaking earlier on the purpose of the visit to the Commission, Banji of LBS, said the business school wishes to serve as a strategic capacity development partner to NCC for its teaming staff; revisit LBS’s existing MoU for necessary enhancements; as well as offer corporate governance, board leadership and management development programmes to enhance corporate effectiveness.

Banji also commended the NCC for its role in ensuring effective digital transformation in Nigeria. “As the Commission responsible for creating an enabling environment for telecom operators and allied stakeholders in the industry, as well as ensuring the provision of qualitative and efficient telecommunications services throughout the country, NCC has earned a reputation as a foremost Telecom regulatory agency in Africa,” Banji said.

In addition, the LBS Executive stated that while his organisation will continue to play a prominent and leading role in building leaders with integrity for Nigeria, Africa, and the world, it also believes that with effective directors and leaders in the public sector organisation such as the NCC, Nigeria will be managed more efficiently for greater value and sustainable growth.

“Our conviction at LBS is that telecommunications penetration is one of the critical developments required to transform poverty into prosperity. Our thesis is simple: the access to and use of mobile telephony contributes to the health of the population and efficiency of the economy. It is equally a lever for poverty reduction as contained in Goal One of the Sustainable Development Goals (SDGs), Banji declared to emphasize the centrality of telecoms as an enabler of development.

March 18, 2022
NCC upgrades emergency communications centres

In continuation with its vision and strategy to ensure promptness, effectiveness and efficiency in the handling of emergency call services through the Emergency Communication Centres (ECC), the Nigerian Communications Commission (NCC) has embarked on the deployment of Computer Aided Dispatch (CAD) solution.

This bolstering of the capacity of emergency response agencies is coming on the heels of the Commission’s recent activation of the Taraba State ECC, thus bringing the total number of operational ECCs across the country to 25.

The Taraba ECC joins the existing operational ECCs in 23 states of the Federation and the Federal Capital Territory (FCT). These ECCs are located in the FCT, Adamawa, Imo, Enugu, Ondo, Oyo, Kwara, Plateau, Ogun, Kano, Katsina, Ekiti, Cross River and Edo. Others are Kaduna, Akwa Ibom, Anambra, Benue, Kogi, Bauchi, Osun, Zamfara, Kebbi and Gombe States.

To further modernize the centres, the NCC initiated the deployment of CAD for the response agencies. The Commission has deployed the CAD system to the commands of six response agencies including the Nigerian Police Force (NPF), Federal Road Safety Corps (FRSC), Nigeria Security and Civil Defence Corps (NSCDC), States Emergency Management Agency (SEMA), as well as in Ambulance and Fire Service operations in seven states.

The seven states that have benefitted from the deployment of the CAD equipment to transform and upgrade their ECCs into an Internet protocol-based facility are Ogun, Cross River, Enugu, Kwara, Kano, Adamawa and FCT. The Commission plans to upgrade the remaining operational ECCs soon.

On March 9, 2022, the Commission carried out the successful trial calls to test the effective implementation of the supply, installation and integration of the CAD system for Ambulance Service in Abuja, FCT for the recently-launched National Emergency Medical Services & Ambulance Systems (NEMSAS) of the Federal Ministry of Health.

In a remark on the CAD deployment, the Executive Vice Chairman (EVC) of NCC, Prof. Umar Garba Danbatta, said the Commission will continue to modernize the ECCs from time to time to keep it effective and to respond appropriately to the dynamics of emergency cases, in keeping with its objective of enhancing security of lives and property in the country.

“Over the years, the Centres have been transforming lives and helping many citizens to survive emergencies and other life-threatening circumstances through instant dispatch of emergency calls received to Emergency Response Agencies (ERA). This intervention has had very positive impact on the lives of Nigerians,” Danbatta said.

The CAD is an automated dispatch software solution deployed for the seamless transmission of calls from the ECC to the relevant ERAs via the click of a button on the Call Agent’s System.

The Nigerian Communications Commission established the EEC project in 2005 in deference to Federal Executive Council directive. The Commission has also taken the establishment and effective operations of the Centres across the country as a matter of priority in keeping with Sections 107 (3) A and B, of the Nigerian Communications Commission (NCA) 2003.

March 17, 2022
WCRD 2022: NCC assures of robust digital infrastructure for improved financial services

The Nigerian Communications Commission (NCC) has reaffirmed its commitment to accelerate deployment of robust broadband infrastructure accessible to all Nigerians. This is to enhance their access to the required resources to carry out seamless digital financial services, irrespective of their locations and circumstances.

The Commission gave the assurance at a programme organised to commemorate Year 2022 World Consumer Rights Day (WCRD). At the programme which took place at the Commission’s Head Office in Abuja on Tuesday, March 15, 2022, and implemented in the context of the global theme: ‘Fair Digital Finance’, the Management of NCC announced the establishment of a dedicate desk, tagged: “TELCARE” to be operated across the country to enhance telecoms consumer protection.

Attendance and participation at the event, operated in-person and virtually, was overwhelming. Board members, senior management and staff of the Commission, collaborating agencies and other critical industry stakeholders were among the participants. The event also ran concurrently with a roadshow carried out in Abuja and other NCC zonal offices in different parts of the country, to enlighten telecom consumers on the significance of the WCRD and to engage them on the NCC’s unwavering commitment to consumer protection.

Speaking at the event, the Chairman, Board of Commissioners of NCC, Prof. Adeolu Akande, said in line with NCC’s mandates, the Board and Management have been upbeat in implementing regulatory initiatives aimed at building a robust digital ecosystem to drive the frontier of digital economy with positive impacts on all other sectors in the nation’s economy.

Alluding to the theme of the WCRD 2022, Akande said considering the increasing number of telecom consumers who are also users of digital finance services, the Commission is working assiduously to ensure that all consumers, including the most vulnerable, are provided with access to manage their finances, and protected from scams, fraud, and phishing to safeguard their data.

Earlier in his keynote address, the Executive Vice Chairman of NCC, Prof. Umar Danbatta, said the theme of this year’s WCRD aligns with the emerging realities of the regulatory goals of the Commission. He informed the audience that the Commission is aware of the dynamic changes in the telecom industry, even as the Commission consolidated the growth in the telecommunication sector since the sector’s liberalisation in 2001.

Danbatta stated that the growth in the telecom industry has led to convergence in different sectors, especially between telecoms and financial service sector. According to him, there is no greater demonstration of this than the fact that financial transactions that were once conducted in-person at banking halls are now undertaken on consumers’ mobile devices. “Financial and commercial activities have been digitised, and the most common of this is the Unstructured Supplementary Service Data (USSD), which has brought ease to financial transactions,” he said.

Danbatta declared that NCC embarked on various initiatives including the licensing of Infrastructure Companies (InfraCos), effective utilization of spectrum, industry collaboration to address operators’ challenges, increased collaborations with relevant government agencies such as the Central Bank of Nigeria. A central objective of these initiatives is to ensure availability, accessibility and affordability of ubiquitous broadband services to drive growth in all sectors, including financial services sector.

The EVC explained further that the Commission has been working hard to ensure that broadband penetration gets to every part of the country. He asserted that the number of active mobile subscriptions reached 195.4 million while Internet subscription has exceeded 141 million, because there has been increasing broadband penetration which stood at 40.88 per cent as at December 2021.

“Despite some of the challenges confronting the sector, telecommunications remained an enablers of growth in the Nigerian economy, in the year 2021. The Information and Communications sector contributed over N17 trillion to the nominal Gross Domestic Product (GDP), according to data from the National Bureau of Statistics,” Danbatta said to put the contribution of telecom and ICT in context that the audience could relate with.

Also, consistent with NCC’s focus to ensure that consumers get satisfaction, Danbatta disclosed that the Commission had finalised arrangements to establish the Telecom Consumer Assistance, Resolution and Enquiries (TELCARE) Desk. The Desk, he said, will be strategically located in different parts of the county to serve as an additional platform to receive and facilitate the resolution of consumer complaints.

According to him, the Desk will also provide a means through which consumers and citizens can make inquiries on consumer issues; provide a platform for advocacy on any topical consumer issues and concerns, and further enhance awareness of the Commission’s activities. He said the Desk will complement other existing initiatives of the Commission aimed at protecting the interest, privileges and rights of the consumers.

The EVC’s submissions were underscored by the Commission’s Executive Commissioner Stakeholder Management, Adeleke Adewolu, who declared that the theme of the WCRD is a reminder that “we all have the responsibility to protect the consumer from market abuses, exploitation, and injustices that erode the consumer’s rights, especially with respect to using digital financial services.”

Representatives of the Office of the National Security Adviser (ONSA), CBN, Association of Licensed Telecom Operators (ALTON), the Industry Consumer Advisory Forum (ICAF), National Disability Empowerment Forum (NDEF), telecom operators, among other stakeholders, commended the Commission for all its consumer-centric initiatives and assured of their continuing collaboration towards creating a safer cyber space for digital service users in Nigeria.

Earlier, as part of the activities slated for this year’s commemoration of the WCRD, the NCC had, on Monday, March 14, 2022, organised a debate for secondary school students in Abuja. The debate focused on how the students use mobile devices to enhance their academic performances. The Commission seized the opportunity of the debate to enlighten the students on their rights and privileges, and to discuss other activities of the Commission.

March 16, 2022
E-fraud threatening digital finance in Nigeria – NCC

The Nigerian Communications Commission (NCC) has identified e-fraud as the biggest risk in the digital finance sector of Nigeria, which the Commission said has widely affected electronic payment solutions in the country.

TheNewsGuru.com (TNG) reports NCC’s Director of Consumer Affairs Bureau, Mr Efosa Idehen made this known at a Secondary Schools’ debate put together by the Commission in commemoration of the World Consumer Rights Day on Monday in Abuja.

Speaking at the 2022 World Consumer Rights Day event with the theme: “Fair Digital Finance”, Mr Idehen revealed that in tackling the threat, it will partner the Central Bank of Nigeria (CBN) to rout e-fraud.

Idehen said the event would create awareness and save consumers from e-fraud and educate the young ones in the proper use of e-channels for financial services.

He quoted the CBN as saying, “e-fraud is costing the Nigerian financial sector whopping sums of money.

“As technology evolves, there is a growing concern over the rising trend fraud perpetuated on telecom platforms across key sectors of the Nigerian economy known as e-fraud.

“This menace, which follows wide acceptance of new methods of mobile banking and other payment systems has been discovered to cost the country whopping sums of money.

The CBN rate e-fraud as the biggest risk in the sector which has widely affected electronic payment solutions.

He gave such solutions as Automated Teller Machines (ATMs), Nigeria Inter-Bank Settlement System (NIBBS) Instant Payment and mobile banking.

The Director also said that attackers now targeted telecom networks with intentions to disrupt service delivery and infiltrate their data bank.

He, however, said that the commission actively collaborated with critical stakeholders and other relevant bodies to fight against e-banking fraudsters.

“To address this menace, the commission actively collaborates with critical stakeholders such as CBN, The Nigerian Police (NPF), the Economic and Financial Crimes Commission (EFCC).

“Others are Independent Corrupt Practices Commission (ICPC) and other relevant bodies in the fight against e-banking fraudsters.

“ICT has played a central role in young people’s rise to prominence on a global scale and has given them voice where there was none before.

“It has brought them together in response to social concerns and has connected them across vast geo-political barriers. ICT has also provided the youth access to digital financial services.

“For young people, access to information means better access to capital, markets and training needed to pursue career or studies.

He called on stakeholders to do more in bridging the gap in digital finance whilst protecting consumers and keeping them informed on safe financial services.

The Country Director of Save the Consumer, Mr Aliyu Ilias, said the initiative had enjoyed six years partnership with the NCC.

“Save the Consumer will continue to work with the Commission to save the consumer.

“For the past six years that we have been in this partnership the relationship has been very cordial,” he said.

The Director Digital Economy Department, NCC, Mr Augustine Nwaulune, educated the students on digital finance and how it had made buying and selling easier.

Nwaunule promised to get in touch with all the students who came for the debate.

TNG reports a total of nine Junior Secondary Schools (JSS) participated in the debate.

The schools include: JSS Kayada, JSS Wuse zone 3, JSS Gwarinpa Estate, JSS Gwagwala Haj Camp, JSS Kwali, JSS Area 10, JSS Jabi, JSS Bwari Central, and JSS Garki.

JSS Kayada emerged the overall winner, JSS Area 10 emerging first runner up while JSS Wuse zone 3 emerged second runner up respectively.

NCC chose its theme for the debate as “Should Secondary School Students Use Mobile Phones To Enhance Education”.

March 15, 2022