Tag: NCC

  • Mr President, a Board for NCC – By Okoh Aihe

    Mr President, a Board for NCC – By Okoh Aihe

    On this very day, I want to acknowledge with utmost respect that there could be so many items on President Tinubu’s plate, so I do not, by any means, want to add anything to that mix which could give even an elephant a headache. Uneasy lies the head that wears a crown, they say. Looking around the nation daily, the President will have enough worries to last a lifetime, any addition could fall below acceptable standards of patriotism, albeit outright wickedness.

    My self-appointed mission this Wednesday is to help alleviate the President’s headache by pointing to a task that needs to be sorted urgently in order to help realise his administration’s growth projections, just like actually adding to the items on the plate, with a caveat: the newest item needs accelerated treatment.

    If words haven’t reached the President yet, I have taken it upon myself to notify him that the Nigerian Communications Commission (NCC) needs his accelerated attention in order to save the entire telecommunications industry, not only the regulator this time, from looming disaster. The regulator is in dire straits and needs urgent constitution of its Board so as to steer it back to the path of reason and performance.

    The Nigerian Communications Act 2003 credits the President with the responsibility to appoint a Board for the NCC. This is stated in Section 5 of the Act which says that all the 9 Commissioners shall be appointed by the President of the Federal Republic of Nigeria. The Board shall consist of a Chairman, a chief executive who shall also be the Executive Vice Chairman, 2 Executive Commissioners, and 5 non-executive Commissioners.

    The Act further states that Notwithstanding any other provision of this Act, the President shall ensure at all times that there is a duly constituted Board of Commissioners and that there are a minimum of 6 serving Commissioners on the Board at any and all times, made up of – the Chief Executive; 2 Executive Commissioners; and 3 non-executive Commissioners.

    In addition, the Commissioners shall be persons of recognised standing, qualification and experience in one or more of the following fields – finance or accounting; law;  consumer affairs, telecommunications engineering; information technology, engineering generally; economics; and public administration. They shall be drawn from the 6 geo-political zones subject to the confirmation by the Senate.

    Flowing from the foregoing, it is safe to observe that the NCC has not had a Board for over a year even though the Act says that “the Board shall have capacity to make standing orders for the regulator of its proceedings and meetings however, and acts of the Board shall be deemed to be acts of the Commission.”

    The Board gives the general direction for the Commission and provides it with a buffer or safety net from the predatory capacity of higher authorities. Unfortunately and quite ironically, the absence of the Board denies the Commission of the variegated experiences of industry elders, scuppers its capacity for high-wired relationships and even the capacity to perform its basic functions. This has not placed the NCC in a good position, leading to aggravated hopelessness and tension within the system. For a regulator, this is almost a death call and gives reason for serious worry.

    So, for the NCC, the Board is everything. Under Engr Ernest Ndukwe who initiated the rhythm for telecommunications growth in Nigeria, the Board was headed by former civil servant and compact genie, Alhaji Ahmed Joda. He could walk in any time to see President Olusegun Obasanjo in the Villa and make his demands. In the days of Dr Eugene Juwah, who answered the final call in October 2021, the Board was headed by Mr Peter Egbe Igho, a former Permanent Secretary, demure but also had his ways. During the time of Prof. Umar Garba Danbatta, the Board was headed by Chief Olabiyi Durojaiye, venerated lawyer and former Central Bank Director, a pro-democracy activist and a Senator of the Federal Republic of Nigeria. At his age, he was enthusiastic about the Commission but was harassed out of office in contravention with the provisions of the Act by former Minister of Communications and Digital Economy, Dr Isa Pantami, and his collaborators, who immediately activated his gameplan to appoint his lackey, Prof Adeolu Akande, who was NITDA Chairman at the time Pantami was Director General.

    Immediately, the NCC suffered jeopardy. The Board adorned the costumes of a puppet and couldn’t even take simple decisions without the imprimatur of the Minister. Even staff promotions that was the prerogative of the Board was remotely superintended. All the gains made in over two decades were ruined by the ignorance and presumptions of a Board that failed to reconcile its activities with the provisions of the Act and the aspirations of the workforce. It was an apocalypse for the NCC which has not been able to fight its way out of such misbegotten fate.

    A Director, who didn’t want to be named, summarised the situation as follows: “The last Board was more of procurement officers, no experience. Their meetings were about contracts. The only good Board under the last administration ended with the sacking of Senator Durojaiye.”

    Mr President, the NCC needs a Board. Urgently. Somebody around you could say, you appointed two Executive Commissioners in February this year, in the persons of Engr Abraham Oshadami, Technical Services and Rimini Makama for Stakeholder Management. Without revisiting the incongruity of the appointment of the latter, let me point out that the appointment of two Executive Commissioners with the Executive Vice Chairman (EVC), Dr Aminu Maida, only provides an Executive Management and not a Board.

    The Board always reserved a place for experience and institutional knowledge or memory, which are in deficit at the moment. Only Oshadami offers that capacity and the other two were appointed from ancillary industries sans core experience in telecoms operations.

    In this column this writer wrote on February 28, “Maska, who yielded grounds for Oshadami to step in, was homegrown, just like his successor. They epitomise the lore of the regulatory institution which often provides the compass for the regulator to steer the industry. After a troubling period of regulatory capture under the Muhammadu Buhari administration, the regulator needs a genuine reload for the challenges and excitement ahead.”

    At the moment, there is no reload at NCC. Instead, the stories we hear from that place are intemperate languages,  scheduling of appointments to see a coworker in the form of an executive commissioner, or even a general disdain for the tradition of the institution which thrived on love and great interpersonal relationships. All the good memories at the institution have nearly been wiped by some level of cockiness and uncouth behaviours that make the office environment toxic.

    The President must act fast to stem the drift at the NCC which at the moment is not in a good place. Apart from the internal rancour and apprehension, this writer gathered that the regulator has lost so much steam and respect that some operators are resorting to higher authorities to meet their regulatory needs. This never happened at NCC and doesn’t portend good for the Commission. It doesn’t also portend good for a nation that once produced one of the best regulatory agencies in the world.

    Apart from the most recent Board which nearly damaged the Commission, previous Boards were resolute in tackling the challenges of the regulator. The times demand that the President constitutes a Board peopled with men and women of sterner stuffs, people cast in the similitude of Joda and Duroaiye (both of them have returned to their Maker with good reports) who could look at the President in the face and make demands that can reposition the telecommunications industry or argue about funds that must be retained by the regulator. Joda did that always.

    And there are so many things the Board should be talking about. For instance, this writer is aware that there is a lot of disgruntlement about the 50 percent which the Government  collects from the Annual Operating Levy (AOL) which operators pay to the Commission. From the balance, the Commission, a source informed, will still have to fund the Universal Service Provision Fund (USPF), Nigeria Data Protection Commission (NDPC) and even some of its own activities. This development has left the NCC in rags and in tatters and has rendered the agency incapable of carrying out even some key functions like monitoring – to ensure operators are not carving out little empires for themselves outside the law.

    Mr President, the NCC needs a strong Board to tackle its internal crisis and manage other stakeholder expectations, and also be able to confront you with challenges of the industry where exigent interventions are required of your esteemed office.

    The importance of the industry rests on the evaluation of one Director who reasoned that “Telecom is the platform on which other organisations run. Nobody wants to watch that industry die.”

  • NCC commences pre-enforcement action on Starlink over tariff hike

    NCC commences pre-enforcement action on Starlink over tariff hike

    The Nigerian Communications Commission (NCC) says it has commenced pre-enforcement action on Starlink for unilaterally reviewing subscription packages upwards without regulatory approval.

    NCC said the action of Starlink is in contravention of Sections 108 and 111 of the Nigerian Communications Act (NCA), 2003, and Starlink’s Licence Conditions regarding tariffs.

    TheNewsGuru.com (TNG) reports NCC made this known in a statement released on Tuesdya by its Director of Public Affairs, Reuben Muoka.

    “The decision by Starlink to unilaterally review its subscription packages upwards did not receive the approval of the Nigerian Communications Commission (NCC).

    “The action of the company is in contravention of Sections 108 and 111 of the Nigerian Communications Act (NCA), 2003, and Starlink’s Licence Conditions regarding tariffs.

    “The Commission commenced pre-enforcement action on the licensee on the 3rd of October, 2024,” the statement reads.

    Recall Starlink recently announced a significant price increase for its services in Nigeria, raising monthly subscription fees by as much as 97%. The standard service subscription has increased from NGN 38,000 (USD 22.8) to NGN 75,000 (USD 50) monthly.

    Additionally, the mobile regional (roam unlimited) plan, which allows customers to use Starlink kits beyond their home or office within Nigeria, increased from NGN 49,000 (USD 29.4) to NGN 167,000 (USD 100) monthly.

    In contrast, the mobile global roaming service is now priced at NGN 717,000 (USD 429.5) monthly. New Starlink kits have also experienced a price hike of 34%, rising from NGN 440,000 (USD 263.6) to NGN 590,000 (USD 353.4).

    Existing customers will begin paying these new rates starting October 31st, while new subscribers are immediately subject to the revised pricing.

    In its communication with customers, Starlink cited excessive inflation in Nigeria as the primary driver behind price increases.

    The development had stirred controversy as the NCC was accused of double standard after maintaining and unyielding stance when local telecom operators have been clamouring for an increase in tariffs for over two years.

  • Can WiFi 6 ignite a new industry story? – By Okoh Aihe

    Can WiFi 6 ignite a new industry story? – By Okoh Aihe

    The Stakeholders Consultative Forum on Emerging Technologies which held in Lagos on September 19, 2024, as a precursor to the coming of WIFI 6, has animated industry discussions on the beautiful shape of things to come. It is a new world out there and the Nigerian Communications Commission (NCC) with necessary approvals from the International Telecommunications Union (ITU), has planned to formally introduce the technology to the nation but not before following its long laid down procedure of public consultation.

    The forum was themed, “The Use of GHz (5925-7125)MHz for WiFi 6 and IMT applications in Nigeria”.

    Engr Abraham Oshadami, Executive Commissioner, Technical Services (ECTS), who stood in for Dr Aminu Maida, Executive Vice Chairman (EVC) of the NCC, called the gathering a tradition which provides a platform for the regulator to consult with operators, investors, customers and other relevant stakeholders to examine, share and constructively exchange ideas to ensure optimal utilisation of the benefits of the Spectrum to achieve regulatory excellence and operational efficiency.

    There was so much to talk about, especially the significance of deploying WiFi 6 in the lower band 6GHz Spectrum Band, specifically between the range 5925 and 6425 MHz. WiFi 6 represents a quantum leap in wireless technology as it offers the opportunity to support more devices with faster speed and greater reliability.

    The regulator told its audience that the development is “particularly very strategic in a world increasingly dominated by the Internet of Things (IoT), where everything, from smart homes to advanced industrial systems, depends on robust wireless connectivity. The deployment in the lower 6GHz is not just about faster Internet, it’s about enabling the next generation of technological innovation and economic growth.”

    What the regulator was putting on offer was like a trophy torch from WRC-23. The continent, in taking a long view at future technologies, prepared hard for the one-month long conference and was rewarded even beyond measures. There was literally a battle between WiFi and IMT with the earlier enjoying a clear victory which also meant victory for the continent to introduce WiFi 6 for extensive use.

    “Prior to the 2023 World Radiocommunications Conference, African Telecommunications Union (ATU) had already concluded its decision on the 6GHz Spectrum Band and recommended that administrations in Africa adopt the lower 6GHz for WIFi-6 applications . This decision was taken to WRC-23 and at the end of the day, Africa came out victorious,” Oshadami said.

    This writer was told that the 6GHz band is for unlicensed use, meaning that users don’t have to obtain licences from, or pay any licence fee to the regulator, except to follow the laid down regulations just to ensure discipline in operations and avoid chaos and arbitrariness. It’s  introduction is expected to excite the industry and activate greater connectivity.

    Nigeria is not alone in this journey or let me say the Africa Region has only tried to secure something that has facilitated wider connectivity in other parts of the world. For instance, the United States Federal Communications Commission (FCC) approved the opening of the 6-GHz band for unlicensed use in the United States in April 2020.

    The move demands that the FCC frees1200 MHz bandwidth for use by WiFi 6E devices, which feature an extra radio that lets them communicate in the 6-GHz band. The 6-GHz offers more than twice as much WiFi bandwidth as the 5-GHz band. It was the FCC’s plan to encourage wireless innovation and support smart homes and offices and expand the Internet of Things (IoT).

    Other countries and regulatory bodies already delivering 6GHz unlicensed spectrum to their residents, according to a CISCO report, include: Chile, the European Union, Japan, Mexico, South Korea, Taiwan, the United Arab Emirates and the United Kingdom.

    Without doubt, this is a good company to keep. And I am sure the stakeholders who gathered in Lagos will already be looking forward to how they can deploy WiFi 6 spectrum to change the story of their world and play in the WiFi elite group. I will not try to compare the rate and level of connectivity in any of the countries listed above. However, NCC seems pumped up to want to change the level of connectivity, and even quality of networks with its latest move.

    An industry source explained that there will be more Internet connectivity which may even profit the mobile operators. When there is congestion on the network, the source explained, the operators will simply off load on the WiFi. Besides, there will be wider availability of Internet for the ordinary folks, even as it will be much easier for people to deploy WiFi in parks and other public places.

    Making a compelling case for WiFi in an article, Connecting to the Future with 6GHz WiFi, published in September, 2023, Alex Roytblat, Vice President, Worldwide Regulatory Affairs, WiFi Alliance wrote: “The significance of Wi‑Fi will only increase with the next generation of wireless connectivity, as future use cases will require computational resources and connectivity that are hundreds, if not thousands, times faster than current International Mobile Telecommunications (IMT) applications.

    “Next-generation connectivity will command immersive experiences such as virtual, augmented, and extended-reality (VR/AR/XR), wearable tech, artificial intelligence (AI), telehealth, industrial automation, the Internet of Things (IoT), and 3D‑video,” he said.

    While Roytblat submitted that the 6GHz WiFi was already delivering real socio-economic benefits in many countries, he also observed that the diverse and growing product ecosystem for 6GHz Wi‑Fi fits perfectly with broadband objectives in developed and developing countries — and without disrupting incumbent operations. The NCC obviously will enjoy this point of view.

    WiFi connectivity has more to do with speed, reliability and cost; the regulator has said that this will come at no cost but just regulations to enable responsible behaviour from users.

    For the industry people who are used to paying for nearly everything they get from the regulator, including services, this may sound like strange music. Engr Gbenga Adebayo, the ALTON President, told this writer within the week, that WiFi 6 is a positive development for the industry. It presents a win-win situation where everybody benefits as it will impact easy deployment, availability and cost, even as more and more devices get connected. It is obviously a good turn for the industry, he observed.

    The taste of the pudding, they say, is in the eating. So, NCC, when is WiFi 6 coming on stream? Our much maligned younger generation will be interested in the answer. Or will this be another story of Waiting for Godot?

  • NCC moves to enhance internet services in Nigeria

    NCC moves to enhance internet services in Nigeria

    The Nigerian Communications Commission (NCC) is set to harness the 6GHz spectrum’s potential for enhanced Wi-Fi 6 to address Nigeria’s growing broadband needs and enhance internet services in the country.

    TheNewsGuru.com (TNG) reports Aminu Maida, the Executive Vice Chairman of NCC disclosed this during a Stakeholders’ Consultative Forum on Emerging Technologies in Lagos State on Thursday, stressing that the Commission has made a significant progress in that direction.

    Maida, who was represented by the Executive Commissioner, Technical Services at NCC, Abraham Oshadami, said the move would address growing demand for high-speed internet. He said that the current 5GHz and 2.4GHz bands are facing capacity constraints.

    Maida said that Nigeria would be joining the league of countries already utilising part of the 6GHz band for Wi-Fi -6 applications.

    “The 6GHz band, spanning from 5925 MHz to 7125 MHz, offers a substantial increase in available spectrum, which is crucial for supporting the growing demand for high-speed internet and advanced applications.

    “Wi-Fi plays a crucial role in the distribution of fixed broadband connectivity in homes, offices, and various other environments. The vast majority of home internet traffic is connected to the end-user through Wi-Fi.

    “In enterprise settings, Wi-Fi is essential for handling large amounts of data and simultaneously connecting large numbers of devices with improved reliability, higher data throughput and lower latencies,” Maida said.

    Similarly, the Head, Spectrum Administration, NCC, Atiku Lawal, said that the overcrowded airwaves were currently limiting the potential of Wi-Fi in the 2.4GHz and 5GHz. Lawal said that it was not a surprise that more than seventy countries had already acted, or were considering acting on opening the 6GHz band for unlicensed Wi-Fi use.

    “Depending upon the country’s implementation plan, this decision will provide two to three times the quantum of spectrum available today. It will result in the ability to implement 80MHz and 160 MHz channels being available for the new Wi-Fi 6 standard ideal to support digital transformation efforts and use cases like high definition video and X Reality (XR).

    “The commission’s decision to open the 6GHz frequency band for unlicensed Wi-Fi use is poised to revolutionise broadband connectivity in Nigeria. This move will significantly enhance internet services, providing faster and more reliable connections.

    “With the advent of Wi-Fi 6, users can expect higher data rates and increased capacity, making it ideal for high-demand environments such as stadiums, airports and offices. By offloading devices from cellular networks to Wi-Fi 6, the NCC aims at improving overall quality of service, alleviating capacity constraints and boosting broadband penetration in Nigeria,” Lawal said.

    While commending the NCC, the Chairman, Association of Licensed Telecoms Operators of Nigeria (ALTON), Gbenga Adebayo, pleaded with the Federal Government to assist operators in upgrading to the new spectrum. He said the appeal was coming because  operators were struggling to expand their networks.

    Adebayo, who was represented by the Executive Secretary, ALTON, Gbolahan Awonuga, said: “The ICT industry has done a lot for the country and I believe the sector should not be neglected.

    “We are not isolated from the harsh financial ecosystem. We need money to upgrade our infrastructure and import equipment, so as for us to benefit from the 6GHz. Our members are struggling to expand their infrastructure. We appeal to the federal government to come to our aid,” Adebayo said.

  • BREAKING: NCC announces final deadline for NIN-SIM linkage

    BREAKING: NCC announces final deadline for NIN-SIM linkage

    The Nigerian Communications Commission (NCC) has given a final deadline for telecoms customers to link their Subscriber Identification Modules (SIMs) to their National Identity Numbers (NINs). This is contained in a statement released on Wednesday by NCC’s Director of Public Affairs, Reuben Muoka.

    According to the statement, effective September 15, 2024, the Commission expects that no SIM card operating in Nigeria will be without a valid NIN, adding that “the complete linkage of all SIM cards to NINs is essential for enhancing the trust and security of our digital economy”.

    NCC in the statement disclosed that over 153 million SIM cards have been successfully linked to NINs and that to ensure full compliance with the NIN-SIM linkage policy, all Mobile Network Operators (MNOs) have been directed to complete the mandatory verification and linkage of SIMs to NINs by September 14, 2024.

    The statement reads: “The Nigerian Communications Commission (NCC) is pleased to announce significant progress in the Federal Government’s 2020 policy to link all Subscriber Identification Modules (SIMs) to National Identity Numbers (NINs). To date, over 153 million SIMs have been successfully linked to a NIN, reflecting an impressive compliance rate of 96 per cent, a substantial increase from 69.7 per cent in January 2024.

    “As we approach the final phase of this critical process, the NCC seeks the continued cooperation of all Nigerians to achieve 100 per cent compliance. The complete linkage of all SIM cards to NINs is essential for enhancing the trust and security of our digital economy. By verifying all mobile users, this policy strengthens confidence in digital transactions, reduces the risk of fraud and cybercrime, and supports greater participation in e-commerce, digital banking, and mobile money services. This, in turn, promotes financial inclusion and drives economic growth.

    “Through collaboration with the Office of the National Security Adviser (ONSA) and the National Identity Management Commission (NIMC), the NCC has uncovered alarming cases where individuals possessed an unusually high number of SIM cards—some exceeding 100,000. The Commission also remains committed to working with security agencies and other stakeholders to crack down on the sale of pre-registered SIMs, thereby safeguarding national security and ensuring the integrity of mobile numbers in Nigeria.

    “To ensure full compliance with the NIN-SIM linkage policy, the NCC has directed all Mobile Network Operators (MNOs) to complete the mandatory verification and linkage of SIMs to NINs by September 14, 2024.

    “Effective September 15, 2024, the Commission expects that no SIM operating in Nigeria will be without a valid NIN.

    “We urge all members of the public who have not yet completed their NIN-SIM linkage, or who have faced issues due to verification mismatches, to visit their service providers promptly to update their details before the deadline. Alternatively, the approved self-service portals are available for this purpose.

    “The NCC also reminds the public that the sale and purchase of pre-registered SIMs are criminal offences punishable by imprisonment and fines. We encourage citizens to report any such activities to the Commission via our toll-free line (622) or through our social media platforms.

    “The Commission thanks the general public for its continued cooperation as we work together to strengthen Nigeria’s digital ecosystem”.

  • A hunter’s tale and a troubled telecoms sector – By Okoh Aihe

    A hunter’s tale and a troubled telecoms sector – By Okoh Aihe

    A couple of months ago, I had an interesting conversation with a friend who, after reading one of my articles, had quickly called to ask if I was, by any means, suggesting an increase in telecoms tariffs. Yes was my quick-fire response without waiting for him to land. Even you too will pay more for your transactions, he reminded me.

    Yes, I told him I was prepared to pay more and have the service available instead of enduring the service uncertainties confronting us at the moment. From my little knowledge of the industry, I tried to explain to him that the way the industry was going, labouring under such a weight in a volatile economic environment, it would soon go down or witness such a wrench that everybody, at least those lucky enough to still be able to fund their phones, would feel it across the land.

    Enjoy the contradiction here. No customer wants to pay more for a product or service. But mine comes from a selfish point of view that many may not understand. With nearly all the economic pointers heading downwards, telecoms, which remains one of the very few products that one can hold onto, and maintain the bragging rights of being part of humanity, shouldn’t also be allowed to die just because we can’t fix our economic environment.

    Last week, the operators spoke up by saying that if something wasn’t done urgently, the industry would soon start load-shedding and serve their customers the way the power sector has served the nation since the day I was born. And that is not yesterday! Please, don’t say God forbid if you have not listened to their story.

    Financial Derivatives Company (FDC), a foremost analytics provider on the nation’s economy, provided a commodious conscourse for the operators to ventilate their fears. At a forum appropriately titled, Telecoms Industry 2.0: The Next Investment Frontier in Nigeria, experts and industry operators traced the trajectory of an industry that hit the tipping point in the early 2000, and has remained ever so buoyant and socio-economically relevant until in recent years (2022) when the weight of a failing economy became too heavy for it to bear.

    In spite of immediate uncertainties, the forum observed most hopefully, that Nigeria can become the third largest mobile market in the world in ten years with an annual investment of $1bn. The reason for such aspiration and market positioning is stated.

    Nigeria’s share of the global telecoms investment market is 0.6 percent while her share of the global population is 3 percent. Global telecoms investment is projected to hit $342bn by 2027.

    “If Nigeria can increase its share of the global telecoms investment to at least one percent, this could result in $3.5bn, boosting forex inflow into the country and productivity, which is suitable for employment, and overall economic growth. For Nigeria to regain its lost position as Africa’s largest economy, there is an urgent need to press the reset button and revive this sector. Time is not on the side of Nigeria,” FDC warned.

    Keynote speaker, Bolaji Balogun, Chief Executive Officer of Chapel Hill Denham, who should also be credited as a major proponent of the telecoms sector being a founding member of Econet Wireless at the time, now Airtel, submitted that the industry needs about $1bn yearly to improve service quality, increase universal coverage, smartphone penetration, broadband quality and reduce industry’s carbon footprints, among others, noting that “there are more grounds to cover for another 25 years.”

    “We cannot secure this nation without improving our digital infrastructure. Our digital infrastructure has the power to change Nigeria’s economy,” Bolaji declared as he referenced the pervasive security challenges facing the nation.

    Without a doubt, there are too many worrying concerns for the industry at the moment – staggering inflation defying logic, unstable forex market, making it impossible for operators to access forex for equipment and expansion, and even maintenance, resulting in depreciating quality of service, a populace daily plunged into hunger, multiplicity of charges and taxes by the Federal Government, States and even social groups, among others.

    The unfortunate result is that the industry is haemorrhaging. In the past 18 months, the two floated telcos have recorded a combined loss of N743bn. And there are fears for the worst.

    Engr Gbenga Adebayo, Chairman, Association of Licensed Telecoms Operators of Nigeria (ALTON), alerted that the industry has become a victim of its success, Karl Toriola, Chief Executive Officer of MTN warned that the industry cannot carry on much further, noting that in its present shape, nobody would be ready to make any investment in the sector.

    “Nobody is going to put in $1 with the expected return of 60 cents on the dollar,” he pointed out.

    Toriola therefore called for an urgent  tariff review to save the industry from collapse.

    “There’s no way under the surface of the earth, in the kind of inflationary environment and forex devaluation that we’ve seen, that an industry can maintain the same prices for 11 years.

    “Price increase has become imperative, it is now an absolute necessity because the sector is in an intensive care unit, ICU, and needs urgent rescue to avoid total collapse,” he said.

    Engr Adebayo has never been shy to speak about his industry, pointing out landmines on the way. The other day, he appealed to the government not to use telecommunications as an economic palliative to the people.

    At the FDC forum, he noted that “the behaviour of those that superintend over government agencies is poor and antithetical to progress. Remember that when the operator signed agreement to provide telecom services in the country in 2001, the part the Nigerian government signed was to provide 18 hours of power supply to the operators. That part of the bargain has not been fulfilled since then. Yet, the greater part of our operating expenditure, OPEX, is on power.”

    Except some urgent measures were taken by the government, the industry could be plunged into the ignoble realm of load-shedding as it is done in the power sector where, for lack of capacity to provide services to the customers, the operators go into product rationing, which is also called load-shedding.

    “With all these, services will continue to be impaired. Today, we are heading to a situation where telecom services will be provided in parts because telcos may not be able to service all their sites at the same time,” Gbenga warned ominously.

    I have read responses about the regulator,  the Nigerian Communications Commission (NCC), saying it would not be arm-twisted by the operators’ threat. This for me, is esoteric hogwash, if not regulatory intransigence, to mistake the pains and fears of the operators for threats.

    In the past few years, service costs have been heading for the skies. The value of the Naira has crashed beyond understanding except for those skilled in money matters in a warped way, the epileptic power sector has been allowed to raise tariffs copiously, diesel cost has crippled industries, with telecoms carrying a troubling share, in fact there is general infrastructure failure which makes it difficult for the operators to render premium services. And the regulator is talking of threats!

    Have they never heard of the hunter’s tale? After a lone hunting expedition at night, the hunter returns home with a lot of games. But he refuses to share his experience, the things he saw; you know so many things happen at night. The hunter was witness to all of them but keeps mum in order not to set the village on fire with his revelations. He does not only carry the load, he feels the pains of his silence.

    FDC has done the country a lot of good by providing a platform for the telecom operators to speak up. Unlike the hunter, the operators who bear the pains of a challenged industry, have chosen to share their experiences and save the nation and the industry in particular a lot of headache. Lots of facts have been laid out, a lot of data have been put on the table to help the regulator and government take informed decisions instead of pretending that all is well. Will anybody ever  deny that a failed telecom sector could take down every other sector of the economy?

    The FDC forum has put a lot of information in the public domain, all pointing to the obvious that the telecoms industry is not in a good place. The NCC should work with the information and, on behalf of the Nigerian Government, think of agile regulatory measures that can remedy some of the immediate problems while encouraging the government to quickly fix the bigger ones.

    So many sectors of the economy need a lot of fixing. The NCC can point the way by straightening out the telecoms industry for good measure.

  • NCC mum amid load shedding threat by Telcos

    NCC mum amid load shedding threat by Telcos

    Nigeria’s telecommunications sector faces potential disruptions as leading operators threaten to implement load shedding measures due to the Nigerian Communications Commission’s (NCC) reluctance to address their demands for a tariff hike.

    Operators cite rising costs, including diesel prices, infrastructure maintenance, and a depreciating naira, and warn that without a tariff increase, they may struggle to maintain service quality, sustain infrastructure, invest in new technologies, or remain financially viable.

    The NCC has yet to respond to the operators’ demands or the looming threat of service disruptions.

    Industry experts suggest that the NCC must balance the needs of the telecom sector with the economic realities faced by Nigerian consumers.

    Meanwhile, the Nigerian Communications Satellite (NIGCOMSAT) Limited seeks to partner with operators to ease the burden of securing infrastructure and is exploring local production of equipment through its Accelerator program.

  • NCC sends important message to telcos over tariff plans

    NCC sends important message to telcos over tariff plans

    The Nigerian Communications Commission (NCC) has directed telecommunications operators to simplify their tariff plans, bundles, and promotional activities.

    The NCC gave the directive in a statement by its Director of Public Affairs,  Dr Reuben Muoka,  on Monday in Abuja.

    Muoka said that the move was aimed at providing clear, easy-to-understand, and accurate information about the cost of voice, Short Messaging Service (SMS) and data services to subscribers.

    “It mandates Mobile Network Operators (MNOs) to publish a comprehensive table showing the features of their tariff plans and bundle offers.

    “The table should contain all necessary information for subscribers to make informed decisions.

    “It should provide details on add-ons, their prices, how consumers can opt-in or out, terms and conditions for renewal, and rollover policies,” he said.

    He said that the guideline was the outcome of consultations with industry stakeholders, including MNOs and Consumer Focus Groups, as well as extensive data analysis on consumer preferences and expectations.

    According to Muoka, the objectives of the simplification guidelines are to reduce the complexity of tariff plans and bundles, and ensure transparency and fairness of promotional elements of tariff plans.

    He said that it would also protect consumers’ interests by providing clear and understandable tariff information to help them make informed decisions and promote fair competition among licensees by standardising tariff structures.

    “Service providers are required to display all relevant information about their tariffs, such as the name of the plan and price.

    “They should also display information about validity period, price-per-second for on or off-network and international calls, expected data speeds, and fair usage policies.

    “Operators can maintain existing bonus-led tariff plans till Dec. 31, within which period they are expected to educate and migrate all subscribers to the simplified tariff plans,” he said.

    “Operators must offer stand-alone data bundles at fair prices to avoid tying consumers with products that  they do not need,” he said.

    The director said that bonuses on promotions must be stated in actual value; access fees and asymmetric fee structures must be eliminated.

    He emphasised that while complying with the guidelines, operators must also meet also the Key Performance Indicators (KPIs) standards set out in the Quality of Service (QoS) Regulations.

  • Relief for Telecom Users: NCC orders reactivation of lines blocked by NIN-SIM policy

    Relief for Telecom Users: NCC orders reactivation of lines blocked by NIN-SIM policy

    The Nigerian Communications Commission (NCC) has instructed all telecom service providers to immediately reactivate lines that were barred due to the NIN-SIM linkage requirement. This reactivation will be available for a limited time.

     

    In a press release, Reuben Muoka, Director of Public Affairs, stated that over the weekend, many telecom subscribers could not access their phone lines because they had not verified their National Identification Numbers (NINs) with their Subscriber Identification Modules (SIMs). As a result, these numbers were blocked by the telecom companies in compliance with the NIN-SIM linkage regulations.

     

    The mandatory linkage of NINs with SIMs began in December 2020, when the government instructed telecommunication companies to block unregistered SIM cards and those not linked to a NIN. The NCC has extended the deadline multiple times, with the final deadline set for April 15, 2024, for subscribers with four or fewer SIMs that had unverified NIN details. This was later extended to July 31, 2024, to give consumers additional time to verify their NIN details. Despite these extensions, many phone lines remain unlinked to verified NINs.

     

    The Federal Government of Nigeria aims to enhance national security and ensure the accuracy of the national SIM ownership database through this exercise. The NIN-SIM linkage policy helps verify and protect users’ identities while supporting the infrastructure necessary for a strong digital economy.

     

    The NCC prioritizes consumer needs and, considering the inconvenience caused by the blockages, has directed all operators to reactivate lines disconnected over the weekend. This reactivation is temporary, allowing consumers more time to link their NINs to their SIMs properly. The public is urged to complete the verification process as soon as possible to maintain access to their lines.

  • Planned protest: Telcos trying to restrict internet access — Adegboruwa alleges

    Planned protest: Telcos trying to restrict internet access — Adegboruwa alleges

    Human rights lawyer Ebun-Olu Adegboruwa has asked the Nigerian Communications Commission (NCC) to probe telecommunication operators’ alleged disconnection of subscribers ahead of the planned#EndBadGovernance nationwide protest.

    In a statement on Sunday, the Senior Advocate of Nigeria warned that telcos should not attempt to sabotage the forthcoming protest against economic hardship in Nigeria by restricting internet access among displeased citizens.

    “For the past few days, some telecom companies have been disconnecting their subscribers for flimsy and untenable reasons. Some allege lack of NIN registration or linking while some didn’t give any reason at all,” Adegboruwa said.

    “This action is coming on the heels of the proposed struggle of the people against hunger, poverty, suffering and the suffocating economic policies of the Tinubu administration.

    “From all indications, it would seem that the underlying target of the telecom companies is to limit the reach of their customers in order to restrict access and thus frustrate the protests.”

    The senior lawyer said the contract between telecom companies and their subscribers remains sacrosanct and should not be tampered with arbitrarily.

    “Sufficient information and opportunity should be given for subscribers to remedy any alleged breach or error.

    “So many telephone users deploy their numbers for their businesses and other lawful engagements, not to talk to those who may have medical and health-related emergencies.

    “The NCC is urged to look into this and come to the rescue of the subscribers.”

    The senior lawyer had written security agencies, requesting protection for protesters under the umbrella of the Take It Back Movement come next month.

    The protest against economic hardship, which is gaining traction on social media, has been scheduled to be held across all states of the Federation as well as the Federal Capital Territory (FCT), Abuja, in August. The organisers of the protest have been faceless.