Tag: NIS

  • [TNG Exclusive] NIN: How NIS, NIMC officials extort passport applicants [Part 1]

    [TNG Exclusive] NIN: How NIS, NIMC officials extort passport applicants [Part 1]

    Since the Federal Government (FG) last year mandated the use of the National Identification Number (NIN) for all transactions in the country, some private and public sector officials have resorted to exploring the bureaucracy surrounding its process to exploit Nigerians.

    TheNewsGuru.com (TNG) in the first series of this special report carried out by its undercover reporter beamed its searchlight on activities of the National Identity Management Commission (NIMC) and the Nigeria Immigration Service (NIS), uncovering how officials of the agencies engage in massive extortion of innocent passport applicants in their offices.

    The NIS headquarters, located along the ever busy Umaru Musa Yar’ Adua expressway in Abuja, is one full of activities anytime, anyday; such that a first time visitor might easily be frustrated.

    Arriving at the NIS headquarters, it does not seem as though the rotten practices going on can ever happen there. There are two gates, being two layers of security, and there are immigration officers stationed at the gates, who profile people before they are allowed access into the NIS headquarters premises.

    Immediately after the second layer of security, by the right is a building housing the data centre of the NIS. The data centre, on a good day, is more of a beehive, filled with people, not to mention there are no air conditioners, and the place is usually stuffy. Meanwhile, there is a waiting area, but the experience is generally frustrating.

    When a person applies for a Nigerian passport, usually done online, they, thereafter, go to the data centre of the NIS to have their biometrics captured. To be captured, the bio data on applicant’s NIN must be verified against data the applicant filled while applying for the passport online. When there is a mismatch, the data have to be corrected.

    TNG findings reveal that most often, the mismatch is usually with the data on the NIN. When this is the case, the passport application returns NIN verification failed.

    As a matter of fact, NIMC already has a presence at the NIS headquarter in Abuja to make passport and NIN application easy and simultaneous. This means passport applicants make use of the NIMC office inside the NIS headquarters premises in droves to have their data corrected.

    However, the experience at the data capture centre of the NIS headquarter was not any different from the NIMC when a TNG reporter visited both in the course of gathering facts for this report.

    The visit notwithstanding the exhaustiveness afforded our reporter the opportunity of discovering first hand (with evidence) how officials of both agencies are extorting money from persons applying for Nigerian passport.

    TNG reports the NIMC, under the purview of the Minister of Commission and Digital Economy, Dr Isa Ali Pantami, especially might be the culprit in abetting the extortion of passport applicants through what is known at NIS offices as “your NIN never drop” or “your NIN is yet to drop”.

    Mandatory requirements for NIN data modification

    Meanwhile, to have data on NIN corrected, the NIMC has listed the mandatory requirements for the modification of NIN data to include the presentation of the original copy of the NIN slip issued after the first registration and printout of the Remita Retrieval Reference (RRR) Number given at the bank after payment or a printout stating the payment details if the payment was made online.

    Other mandatory requirements for the modification of NIN data are an application letter duly signed by the applicant for change in the data fields he/she wishes to modify stating the reason, and the supporting document to back the proposed changes to be submitted accordingly.

    After meeting the mandatory requirements above, the supporting documents for data modification applicants are expected to provide in the case of change of name are sworn affidavit, newspaper extract or marriage certificate (in cases of marriage).

    In the case an applicant is applying for change of address, they are expected to present a utility bill, tenancy agreement, bank statement or community leader attestation.

    For change of phone number due to loss or mechanical damage, change of level of education and change of occupation, applicants are required to present a police report, certificate obtained and employment offer letter respectively.

    TNG gathered that for every data field to be modified, a service fee of N500 per field is expected to be remitted by the applicant, except for change of date of birth, which attracts a service fee of fifteen thousand Naira (N15,000.00) only.

    However, TNG findings reveal that NIMC officials do not comply with the mandatory requirements for modification of NIN data, as officials of the Commission cut corners and flagrantly flout the laid down procedures for the modification of NIN data.

    While some fields in the data are non-updatable and cannot be modified, the NIMC listed updatable fields as names; date of birth; addresses; phone number; place of birth – State; place of birth – LGA; place of birth – country (if different from Nigeria); place of origin – State; place of origin – town, village, and place of origin – LGA.

    Other updatable fields are father’s NIN; father’s town, village of origin; father’s State of origin; father’s LGA of origin; mother’s NIN; mother’s town, village of origin; mother’s State of origin, and mother’s LGA of origin.

    TNG reports the non-updatable fields are gender, NIN, State of registration, LGA of registration, registration centre, ward, polling unit, date of death, date of death type, tracking number, date of registration; originating centre; loading centre, ID card number, applicant’s fingerprint, applicant’s fingerprint reason and applicant’s signature

    TNG reporter’s experience

    Findings by this medium when its reporter visited the NIS headquarters revealed that NIMC officials coerce applicants who want to modify their NIN data, fraudulently collect money from them, and jump the mandatory requirements to modify the NIN data for them.

    “To change your name you have to present an affidavit, newspaper extract and pay N500 to NIMC through Remita for us to do it. But, if you give us N5,000, we will get it done for you immediately,” an immigration officer [names withheld] who serves as a partner in crime to an NIMC official [names withheld], told a TNG reporter who presented himself as an applicant at the NIMC office inside the NIS headquarters in Abuja, the federal capital territory (FCT).

    However, despite making the requested payment, the modification of the reporter’s names was yet to reflect at NIS weeks after. When the reporter approached the NIS official, he was told to make another payment of N5,000 before the NIN could drop. He specifically dropped account details with which to receive the payment.

    Meanwhile, several other passport applicants, some at the NIS headquarters have narrated similar or even worse ordeals to TNG. TNG observed based on applicants’ accounts that the practice, which began almost immediately when the FG made NIN mandatory last year, has now turned to norm.

    Checks by TNG on the official Facebook page of NIMC show the page is replete with similar complaints. However, the Commission never responds to the complaints nor gets the complaints addressed. Calls pulled through to the telephone number shared via the Facebook page were never answered. Text messages are never replied to.

    A probe by TNG revealed that when a modification is done on an NIN data field, the update does not immediately synchronize with the central database of NIMC. The modification is not automated with the central database of the NIMC and usually takes weeks to months, providing the loophole for NIS and NIMC officials to collude with themselves in extorting money from passport applicants in their numbers.

    Several efforts to reach NIS Public Relations Officer, Mr Amos Okpu, an Assistant Comptroller, and Director of Corporate Communications of NIMC, Kayode Adegoke to address the matter proved abortive.

  • Nigerian Consulate in New York to enrol nationals for NIN

    Nigerian Consulate in New York to enrol nationals for NIN

    The Consulate-General of Nigeria in New York says it is making arrangement to enrol Nigerians within its jurisdiction for the National Identification Number (NIN) in line with the directive from the Federal Government.

    The Consul-General, Amb. Lot Egopija, stated at a hybrid Town Hall meeting held at Nigeria House in New York for Nigerian nationals within the jurisdiction.

    Egopija said the Consulate had received a directive from the headquarters (Federal Ministry of Foreign Affairs) to enrol its nationals.

    The Nigerian envoy said the Consulate would soon conclude arrangements with the National Identity Management Commission (NIMC).

    Egopija recalled that when he assumed office few months ago, he pledged to be having regular interactive sessions with Nigerians to get their feedback and to update them with developments at the Consulate.

    He said that the Consulate had improved services in the areas of passport delivery, passport issuance and also in the processing of passport and visa documents.

    “We have been able to reduce the waiting hours and we have removed our nationals from the street. Before now, we used to have our nationals loitering around the building.

    “But we have created a holding room to accommodate our nationals and give them a new lease of life whereby they feel they belong to Nigeria House.

    “We have also improved our consular services in the area of dissemination of information through upgrading our website and making it more friendly.

    “Also, we have opened a WhatsApp platform to disseminate information to all the members of associations registered with the Consulate to ensure timely communication,’’ he said.

    Egopija said the Consulate was working with Nigeria Immigration Services (NIS) to get sufficient passport booklets to meet the need of Nigerians within New York jurisdiction.

    He said that the office had improved on its mailing services and was working with a telephone company to reconfigure a direct phone line in a way that any Nigerian could call and be answered immediately.

    The Nigerian envoy explained that the Consulate would embark on cultural diplomacy aimed at promoting Nigeria’s image by organising cultural shows, saying “we need to export our culture”.

    On trade and investment, Egopija said he was in talks with the New York Chamber of Commerce and would be extending it to other Chambers of Commerce in the U.S. to boost trade relations between Nigeria and the host country.

    “Nigerians deserve the best from us and we will give Nigerians the best always,’’ he said.

    The Permanent Representative of Nigeria to the UN, Prof. Tijjani Muhammad-Bande, said it was important to interact with the compatriots to better inform them on efforts being made to serve them better and to get feedback from them.

    “Anytime any agency deliberately sets out to improve its services, it should be commended and I’m happy to participate in this interactive session,” he said.

    Similarly, a Nigerian community leader, Mr Francis James, commended the Consul-General for his achievements in just three months in office especially the transformation he had carried out to effect positive changes.

    “When we see opportunities for change, we must work together and give who wants to truly make this change happen an opportunity to deliver.

    “I have seen tremendous improvements over the last three months much more than we have seen over the last five years. Ambassador Lot is a man of his words.

    “He realised that in order to serve better, he needed to engage with relevant stakeholders and he started by engaging some representatives of Nigerian communities led by the Organisation for the Advancement of Nigerians,’’ the official said.

    James also commended the Consul-General for fixing the problems of Nigerians loitering around in Nigeria House.

    “I’m not taking these achievements for granted because Egopija can stay for five years and not do anything. I’m happy to tell Nigerians we have the opportunity to turn things around.

    “We want what is happening in New York to be replicated in our other missions globally.

    “Dialogue produces better and lasting solutions than protests,’’ he said.

  • NIS reopens passport application portal

    NIS reopens passport application portal

    The Nigeria Immigration Service (NIS) has announced the reopening of its passport application and payment portal.

    This is contained in a statement by NIS Spokesman, Mr Amos Okpu, in Abuja on Tuesday.

    The Comptroller-General of the service, Mr Muhammad Babandede, said the portal became effective from 12 midnight on Tuesday.

    Babandede said the portal would allow eligible applicants to apply and make payments for the various categories of passports of their choice.

    The passport portal was closed on May 17, following a directive by the Minister of Interior, Rauf Aregbesola.

    The minister had directed the closure of the portal to enable the service to clear the backlog of applications in issuing centres across the country in the past few months.

    Babandede further explained that with the reopening of the portal, a new passport application and payment regime had begun.

    He said: “Applications and payments for passport services shall be made through the service website, www.immigration.gov.ng.

    “Applicants are expected to visit the portal to apply and upload their support documents for vetting and processing.

    “A chat room facility to guide applicants through the application and payment process has been provided on the portal.

    “Upon successful applications, applicants shall make their online booking interview/enrollment appointment on any day, time and location they consider convenient.

    “The new timeline for passport production and issuance after a successful enrollment at the selected issuing centre shall be six weeks for fresh applications and three weeks for re-issue (renewal applications).”

    According to him, no applicant who has yet to make online application and payment shall be allowed into any of the issuing centres for passport processing.

    The comptroller-general added that pplicants would be contacted through the email addresses and phone numbers they provided during application when their passports were ready.

    He, however, cautioned Nigerians to avoid patronising touts as the entire process had been made seamless for effective and efficient service delivery.

    Babandede warned passport racketeers to desist from acts capable of undermining the NIS reform efforts to avoid very strict sanctions.

  • Passport: NIS sets deadline to clear all existing application backlogs

    Passport: NIS sets deadline to clear all existing application backlogs

    The Nigeria Immigration Service (NIS) has said all existing passport application backlogs across all issuing centres would have been cleared by May 2021.

    This was announced at an NIS interactive media briefing on the current challenges in passport administration and issuance held at the Service Headquarters in Abuja.

    Meanwhile, the Minister of Interior, Mr Rauf Aregbesola also announced plans to deploy undercover agents to check touting, extortion and other sharp practices at passport offices nationwide and abroad.

    “I am declaring a zero-tolerance stance to all forms of touting. No applicant will be made to pay any illegitimate fees. We are going to embed security operatives, seen and unseen, in all our passport offices. They will wear body cameras.

    “They will detect and report any form of solicitations, inflation, improper communications, extortion, diversion, hoarding and other corrupt practices”, the Minister said.

  • We need funds; Nigerians abroad will continue to pay $100 charges – FG

    We need funds; Nigerians abroad will continue to pay $100 charges – FG

    The federal government (FG) has said the country is in need of funds, and therefore, Nigerians in diaspora will continue to pay charges and levies imposed at the foreign missions.

    The Minister of Foreign Affairs, Geoffrey Onyema; and Controller-General of the Nigeria Immigration Service (NIS), Muhammed Babandede elaborated this when they appeared before the House of Representatives’ Committee on Foreign Affairs in Abuja on Tuesday.

    They explained that the charges and levies were due to paucity of funds to run operations, while also explaining how they were addressing issues affecting Nigerians in other countries.

    At the two-day investigative hearing organised by the committee, which began on Tuesday, Onyema noted that the charges had been in existence and were only suspended.

    “The $100 they (Nigerians in the US) said has been added is voluntary; it is just for those who want to have their biometrics done without an appointment. If you wait for your appointment, you will g.t it (done) and not pay. But if you want it the same day, then pay $100,” the Minister said.

    Onyema also said his ministry planned to make Nigerians in diaspora have access to a 24/7 call centre in Nigeria which would take complaints from across the world.

    In his presentation, the CG of the NIS decried the shortage of passport booklets, which he described as the biggest challenge facing the service.

    “The passport is the biggest challenge. When we talk about passports, the challenges are ours; some of the challenges are with the Ministry of Foreign Affairs, and some are with Nigerians themselves. On our side, we have the huge challenge of scarcity of passport booklets,” Babandede said.

    He lamented that the NIS had only 47 offices across Nigeria despite the huge population of the country.

    The Chairman/Chief Executive of the Nigerians in Diaspora Commission, Abike Dabiri-Erewa, noted that the presentations by Babandede and Onyema “have shed a lot of light on happenings and innovations going on in immigration.

    “We are going to set up a NIDCOM app which can be downloaded by all Nigerians in diaspora to even bring in their complaints and all.

    “Also, the diaspora commission is very soon going to launch an Internet radio, where we are going to have communication all the time with our brothers and sisters in diaspora. So, the key thing is communication”.

  • Reps query Immigration boss for producing Nigerian passports abroad

    Reps query Immigration boss for producing Nigerian passports abroad

    The House of Representatives has said that it was abnormal to produce Nigerian passports outside the country in view of its security features.

    Rep Timehin Adelegbe, Vice Chairman, House Committee on Foreign Affairs, said this at the public hearing on incessant malpractices associated with diplomatic postings and deliberate draining of resources on Tuesday in Abuja.

    He said that the security features contained in the Nigerian passport should be guarded, adding that printing of Nigerian passport by a private firm outside the country was abnormal.

    He said that most Nigerians were not happy with the process and collection of passports, adding that it was high time the issue was taken seriously and addressed.

    In his reaction, the Comptroller General of the Nigeria Immigration Service (NIS), Mohammed Babandede, said it was his greatest desire to produce Nigerian passports within the country.

    “Our wish is to produce even a booklet of Nigerian passport in our compound,” he said.

    Speaking on the issue of nepotism in NIS foreign posting, Babandede said that officers often go the extra mile to lobby their way as they consider such posting the most lucrative.

    He, however, said that since he assumed office, he had embraced transparency on foreign posting as 50 per cent was reserved for officers who attended training school and 10 per cent for officers who had received award.

    He said that Nigeria had 47 diplomatic missions across the world, adding that officers are only saddled with issuing visas and handling traveling documents.

    Babandede added that fees realized from these were usually remitted to the Federal Government, adding that contrary to the $40 million generated in 2019, in 2020 it generated $20 million due to COVID-19 pandemic.

    He said that the extra charges being collected by Nigeria’s foreign missions would soon be addressed, adding that it had been a big issue.

    He urged Nigerians abroad to be orderly and responsible in their quest to obtain passports and other documents, adding that there was need to respect Nigeria’s mission abroad.

    Rep Yusuf Buba Yakub, Committee Chairman, said the Ministry of Foreign Affairs remained the first mirror through which the entire world see Nigeria, hence, “whatever happens to it must be of concern to us.

    “We must, therefore, resolve to work together to achieve the Foreign Service of our fondest dreams; and the time to do this, for me, personally, is today.

    Rep Femi Gbajabiamila, the Speaker of the House of Representatives, stated that there was hardly a country he visited that there were no embarrassing stories in the country’s missions.

    ” I visited many, right from my time as Minority Leader to House Leader and I can recall such stories.

    “Be rest assured that it is not the intention of the House of Reps to act in a manner that singles out any one individual or group, neither is it our desire to take punitive action as a matter of politics.

    “We will conduct a thorough review of what is, by every standard, one of our nation’s premier institutions. And we will work with all who bear a responsibility to try to fix what needs fixing and rebuild what is broken,” he said.

    Mr Jeofrey Onyema, the Minister of Foreign Affairs, commended Babandede, adding that he remained one of the finest officers he had met.

    He blamed the social media on some of the reports about Nigeria’s foreign missions, adding that most of the story posted on social media were not true.

  • Insecurity: Buhari seeks help from international community

    Insecurity: Buhari seeks help from international community

    President Muhammadu Buhari has urged the Nigeria Immigration Service (NIS) to collaborate with international security organizations like the INTERPOL in safeguarding the nation’s borders.

    TheNewsGuru.com (TNG) reports President Buhari made this known in his speech at the virtual Commissioning Ceremony of the NIS Technology Building in Abuja on Thursday.

    He directed the NIS to improve surveillance and control around the nation’s borders, and “ensure that criminal elements don’t find Nigeria as a safe haven to hide and perpetrate their criminality.’’

    He also instructed all security agencies to raise their performance in protecting lives and property, with a mandate that the country’s Global Security Index must be improved.

    “It is imperative that our ranking in the Global Security Index improves and I am using this medium to call on all security agencies to step up their activities towards achieving this goal. I assure you that the administration will give the much needed support to you in your operations.

    “As a security agency, I charge you to be relentless in carrying out your statutory duties of keeping our borders safe while you ensure that criminal elements don’t find Nigeria as a safe haven to hide and perpetrate their criminality.

    “I urge you to actively collaborate with International Security Organizations like the INTERPOL, in safeguarding our borders. Remember that a safe border is a prerequisite for a safe Nation.

    “You must develop strong working relationships and ties with the international community and friendly nations as it relates to migration management; adopt and implement workable strategies from them while also sharing your best practices.

    “Frontline workers and operators should remember that they are our windows to the world. They must show the best face of Nigeria at all times,’’ Buhari said.

    The President commended the Minister of Interior, Ogbeni Rauf Aregbesola, for consistently pushing for the completion of the Technology Building, which will serve as the Command and Control Center of the NIS, as well as the repository of personal data of Nigerians and expatriates resident in Nigeria.

    “This is in line with the vision of our administration to formulate and implement policies that will protect and enhance the lives and standards of living for Nigerians.

    “This administration is relentless in its avowed desire to create an enabling business environment that will usher in economic boom for Nigerians and all those who do business with and in Nigeria,’’ he said.

    President Buhari also congratulated all officers and men of the NIS for their dedication and work towards changing into a World Class Migration Management Agency.

    In his remarks, the Minister of Interior assured that the security challenges facing the country were temporal and surmountable, pointing out that the “weakest link’’ had been the land borders and the Technology Building will play a pivotal role in control of illegal migration.

    Aregbesola noted that the Visa-on-Arrival policy of the Federal Government gets proper documentation of all entrants and sharing with international security structures to ensure tight surveillance and compliance, while announcing a review period of stay from 90 days to 30 days.

    He said 50 percent of all immigration personnel will now work at the borders of the country.

    The Comptroller General of NIS, Muhammed Babandede said the Technology Building remains the best project the service had ever initiated and completed since it was established in 1958.

    He said the deployment of technology from the Control Room will optimize intelligence, ensure that no passport lost, stolen or re-issued can be presented in any part of the world, and enhance synchronization and virtual sharing of information with other security outfits, both local and international.

    The Minister and Immigration boss thanked President Buhari for approving the project in 2018 and following up with the completion of all phases of the Technology Building.

  • Taraba Immigration Comptroller is dead

    Taraba Immigration Comptroller is dead

    The Taraba State Comptroller of the Nigeria Immigration Service, Theman Doris, is dead.

    According to a press statement issued on Tuesday by the Taraba Deputy Comptroller of the service, H.K. Usman, the former Comptroller died on February 13.

    Before her posting to Taraba, she was the Comptroller ICT and worked with the Investigation Unit of the service, Lagos State Command.

    She reported to the Taraba State Command as the Comptroller of the service on March 10, 2020.

    She will be laid to rest on Friday at the Baptist Church, Garki Area II, Abuja.

  • Appointment into Immigration not for rich kids only – CG

    Appointment into Immigration not for rich kids only – CG

    The Comptroller General of the Nigeria Immigration Service ( NIS), Mr Muhammad Babandede, has said that appointment into the Service is neither for sale nor for the children of the rich.

    Babandede said on Saturday in Yola that the appointment was basically for those that are fit and qualified.

    The Immigration Boss was in Adamawa on a two-day official visit, during which he inaugurated a Sick Bay Centre and a Forward Operation Base (FOB) at Gurin and Belel in Fufore and Maiha Local Government Areas respectively.

    He said that when he assumed office in 2016, he ensured that no vacant position was sold to the children of the rich, adding that the poor should be treated equal with the rich without any discrimination.

    He said that recently, 370,000 people applied for the 4,900 available vacant positions from across the country for the 2020/2021 recruitment.

    “ After an intensive screening, we invited 70,000 applicants for examination and 50,000 appeared and sat for the examination.

    “We shortlisted 6,000 candidates for final physical screening and only those that are fit and qualified will be recruited as officers of the Service in the next two weeks.

    “We will make sure we do justice and the appointments will be shared equally among all the 774 local government areas of the country,’’ Babandede said.

    He said that the children of the poor have the right to apply for the job alongside the so-called children of the rich.

    He recalled that in 1985, he got recruited into the Service without knowing anybody or any top government official.

    According to him, we will make sure we restore the lost glory of the Service for the betterment of our future generation.

    In his remark, Alhaji Idi Amin, the Chairman of Maiha Local Government Area, appreciated the Federal Government for establishing the base.

    Amin said that the local government got the support of both the Federal and the state government to organise a meeting with the border communities between Nigeria and Cameroon .

    He said that during the meeting, a significant security issue bordering, especially, on border banditry was discussed and the communities agreed to work together to end criminal activities in their respective communities.

  • BREAKING: Fire razes NIS headquarters in Abuja

    BREAKING: Fire razes NIS headquarters in Abuja

    The Nigeria Immigration Service (NIS) headquarters in Abuja, the federal capital territory has been razed by fire in the early hours of Sunday.

    The Service which disclosed this in a statement on its official Twitter handle said the fire affected some of the offices in the headquarters.

    The fire, whose cause is still being investigated, has been put out by firefighters.

    “A fire incident occurred in our Service Headquarters this Morning. It affected some of our Offices.

    “The fire has been put out by our Federal Fire Station&support from other agencies around the Airport.

    “The cause of the fire is being investigated. We assure the public that the incident will not in any way affect the discharge of our services,” NIS tweeted.