Tag: Tax

  • Niger bans taxation of hawkers, petty traders

    Niger bans taxation of hawkers, petty traders

    The Niger State Government has banned the taxation of hawkers and other petty traders across the state.

    This was contained in a statement issued by the Chief Press Secretary (CPS) to the Governor of Niger State, Mohammed Bago, Mr Bologi Ibrahim, on Tuesday in Minna.

    The CPS stated that the governor made the announcement while addressing journalists at the Government House in Minna.

    Bago, who noted that petty traders were being unfairly taxed, urged Local Government Council Chairmen and councillors to take note of the directive and desist from such practices with immediate effect.

    He explained that the state already operates a centralised tax system, which exempts all hawkers and petty traders from taxation.

    “We have observed with dismay how petty traders and hawkers are being exploited with multiple taxes. As a government, we have resolved that henceforth, no trader, no petty trader, should be taxed.

    “Hawkers and petty traders are tax-free in Niger. Therefore, anybody found taxing them will be dealt with decisively for extortion”.

  • Governors meet over tax reform, others

    Governors meet over tax reform, others

    The 36 state governors, under the aegis of the Nigeria Governors’ Forum (NGF), are meeting in Abuja to discuss tax reform and other national issues.

    The meeting is chaired by the forum’s chairman, Gov. AbdulRahman AbdulRazaq of Kwara.

    Governors from Oyo, Anambra, Bauchi, Jigawa, Lagos, Ogun, Abia, Ebonyi, Bayelsa, and Akwa Ibom are in attendance.

    Also present are the deputy governors of Kaduna and Zamfara.

    Speakers of State Houses of Assembly are also attending the meeting.

    At its Jan. 17 meeting with the Presidential Committee on Fiscal and Tax Reforms, the NGF endorsed a revised Value Added Tax (VAT) sharing formula.

    The proposed formula allocates 50 per cent based on equality, 30 per cent on derivation, and 20 per cent on population.

    On Wednesday, the Federal Government inaugurated 50 newly appointed Tax Appeal Commissioners to strengthen economic reforms and revenue generation.

    The Minister of Finance and Coordinating Minister of the Economy, Mr Wale Edun, underscored the commissioners’ vital role in enhancing revenue collection.

    He highlighted the importance of the Tax Appeal Tribunal (TAT) in ensuring fair tax dispute resolution, fostering investment, and promoting a business-friendly environment.

  • Rep raises concerns over tax reform bill

    Rep raises concerns over tax reform bill

    Rep. Ahmed Jaha (APC–Borno) has raised concerns about certain provisions in the Tax Reform Bill that need to be addressed before it becomes law.

    Jaha voiced his concerns on Wednesday during an interview after the House of Representatives passed the bill for a second reading in Abuja.

    He criticised a clause granting the Chief Executive Officer of the Nigerian Revenue Service (NRS) the powers of the Board Chairman, calling it questionable.

    According to Jaha, this clause gives the CEO absolute authority, making the officer both judge and jury in their own case.

    “The provision allowing the NRS CEO to also serve as Board Chairman is unfair and improper. As the saying goes, absolute power corrupts absolutely.

    “You cannot be both CEO and Board Chairman. Essentially, you cannot act as judge in your own case whenever the need arises,” he added.

    He stated that lawmakers agreed to allow the second reading to extract a commitment from the House Leader that VAT would not increase in the next two or three years.

    “There is no plan to raise VAT. Instead, we all support reforms that will enhance collection efficiency, which is crucial,” Jaha said.

    He argued that the bill contradicts the Constitution, emphasising that the Constitution remains the supreme law of the Federation.

    Jaha criticised Section 141, which grants the bill supremacy when enacted, effectively placing it above the Constitution.

    He also opposed the proposed inheritance tax, stating that it contradicts Islamic, Christian, and other religious teachings.

    According to him, Islam explicitly governs inheritance matters and does not permit interference with a deceased person’s estate.

    He insisted that taxing inherited assets violates Islamic and other religious principles, and the status quo should be maintained.

    Jaha urged lawmakers to address issues like inheritance tax and absolute powers to ensure smooth implementation when the bill becomes law.

  • Enugu govt expands tax net to capture all tax payers

    Enugu govt expands tax net to capture all tax payers

    Governor Peter Mbah of Enugu State says his administration is working to expand its tax net to include residents who have not been paying taxes.

    Mbah, represented by his Deputy, Mr Ifeanyi Ossai, stated this at the 51st Annual General Meeting of the Enugu Chamber of Commerce, Industry, Mine and Agriculture (ECCIMA) on Thursday in Enugu.

    While acknowledging marginal increase of tax by the state government, the governor said, “Part of what we are trying to do is to expand the tax net so that those who have not been paying can start paying something.

    “Why we are trying to expand the tax net is to enable everyone to contribute, no matter how little, to create a system that is structured and put everybody in same platform so that investors and investments can come into the state.

    “I agree there has been a marginal increase of tax but part of the people we have are those that have benefited from the system when we have lapses.”

    Mbah explained that what his administration did was simply to block the loopholes and leakages from those people who had benefitted from the process that had some lacuna.

    He added that from what they did, payment of taxes were now seamless and technology driven whereby multiple taxation were eliminated.

    The governor said that it had removed those who had no business with revenue collection from taking advantage of the system.

    According to him, part of the indices that form decision of the multilateral institutions and businesses to invest in a state is about their tax system.

    “So a state where most of the people are not making contributions as tax, showed that their economy is not structured.

    “With what we did, partners and investment are now coming in to invest in places like Nike Lake Hotel, palm oil, the president coming to inaugurate some of our projects and we have interested parties in almost all the sectors.

    “I sympathize with those who complain about our tax system and as a government, we are willing to listen to those complaints,” he said.

    He urged the ECCIMA President, Mr Odeiga Jideonwo, to dialogue with the state government not just about taxation but about all things affecting businesses in the state.

    “We need a lot of advice from them to sharpen and having input in our policies and administration efforts to make Enugu a better place for investment and expand their own opportunities to grow and thrive”.

    He explained that as business people faced challenges due to subsidy removal that resulted in hike in pump price, government also faced same but prioritised theirs by investing in critical infrastructure to make Enugu business friendly.

    Earlier, the ECCIMA President, Jideonwo, praised the consolidated efforts of Enugu State Government to improve the state business environment.

    He commended the tax policy of the state government that had brought more people into the tax net of the government, appealing that effort should be made to launch a one stop shop, unified tax payment system for the state.

    This, he said, would prevent multiple payment of same tax to the state and Local government at the same time.

    He urged Mbah to facilitate the opening of the new International Terminal building at the Akanu Ibiam International Airport, Enugu, stressing that the 36th Enugu International Trade Fair would hold on April 4.

    The ECCIMA Board of Trustee member, Mr Rob Anwatu, decried increase in taxes by the state government, and appealed to it to spread its tax net to accommodate those who had not been paying taxes than overburden those paying theirs.

    “Last year, daily E-ticket per truck was N1,700 but this year, it has increased to N4,000. I want government to involve us in certain decisions,” he appealed.

  • Tax reform bill -TUC wants VAT rate at 7.5%

    Tax reform bill -TUC wants VAT rate at 7.5%

    The Trade Union Congress has advocated that the Value Added Tax rate remains at 7.5 per cent as any increase will place additional financial burden on Nigerians.

    Mr Festus Osifo, TUC President said this in a statement on Tuesday in Abuja.

    According to him, many Nigerians are already struggling with economic challenges, allowing the Value VAT rate to remain at 7.5 per cent is in the best interest of the nation.

    “Increasing VAT would place an additional financial burden on Nigerians, many of whom are already struggling with economic challenges.

    ”At a time when inflation, unemployment, and the cost of living are rising, imposing higher taxes would further strain households and businesses,”he said.

    Osifo, however, said that the congress welcome the inclusion of derivation component in the Value Added Tax distribution amongst the three tiers of government.

    He said that when passed into law and properly implemented, it would encourage productivity at the sub-national level.

    He also said that the threshold for tax exemptions should be increased from the current ₦800,000 per annum, as proposed in the bill, to ₦2,500,000 per annum.

    He added that this would provide relief to struggling Nigerians within the income bracket, easing the excruciating economic challenges they face by increasing their disposable income.

    Osifo also explained that the proposed bill assigning royalty collection to the Nigeria Revenue Service (NRS) appeared beneficial on the surface but would most likely result in significant revenue losses for the government.

    He said royalty determination and reconciliation required specialised technical expertise in oil and gas operations which NUPRC possessed but NRS lacks, potentially leading to inaccurate assessments and enforcement issues.

    ”Additionally, this shift would create regulatory burdens, increase compliance costs for industry players, and reduce investor confidence due to overlapping functions and inefficiencies between NUPRC and NRS,” he said.

    Osifo, however, said that the union had a shared responsibility to promote policies that would improve the lives of Nigerians amongst whom are workers.

    “We believe that proactive measures, when implemented, are for the maximum good of the citizens and evidences of great and sincere leadership.

    “As the conversations around the Tax Reform Bill continue, it is our expectations that the focus would be on equitable economic growth and improved living conditions for all Nigerians,” he said.

  • How Trump’s new tax service will affect Nigeria – Tinubu’s reforms expert

    How Trump’s new tax service will affect Nigeria – Tinubu’s reforms expert

    Taiwo Oyedele, Chairman of the Presidential Committee set up by President Bola Tinubu on Fiscal Policy and Tax Reforms has expressed concern on plans by President Donald Trump to establish an external revenue service.

    TheNewsGuru.com (TNG) reports President Trump revealed plans to establish the external revenue service on Monday during his swearing in as the 47th President of the United States (POTUS).

    “Instead of taxing our citizens to enrich other countries, we will tariff and tax other countries to enrich our citizens.

    “For this purpose, we are establishing the external revenue service to collect all tariffs, duties and revenue.

    “It will be massive the amount of money pouring into our treasury, coming in from foreign sources,” President Trump said in his inaugural speech.

    Reacting, Oyedele noted that the move by Trump could disrupt international trade and further complicate the already complex global tax system.

    He stressed that the move highlights the importance of the ongoing tax reforms and that by revamping Nigeria’s tax system, the country can better navigate potential challenges and seize any opportunities this development may present.

    Oyedele wrote: “Today, the 47th President of the United States, Donald J. Trump announced plans to establish an External Revenue Service to impose tariffs and taxes on other countries.

    “This move could disrupt international trade and further complicate the already complex global tax system, highlighting the importance of our ongoing tax reforms.

    “By revamping our tax system, we can better navigate potential challenges and seize any opportunities this development may present”.

  • Kwara revenue service goes all out against tax defaulters

    Kwara revenue service goes all out against tax defaulters

    Kwara State Internal Revenue Service (KW-IRS) on Wednesday reiterated the importance of tax to economic and infrastructural development, warning that defaulters could no longer hide in the state.

    The agency’s Head of Department, Corporate Planning, Mr Muhammed Audu, in a sensitisation programme held in Ilorin on Wednesday, also enlightened the citizens on new tax reforms.

    The programme is tagged “Enhancing Tax Compliance through Stakeholders’ Sensitization and Engagement”.

    Audu, while delivering a paper on the implication of non-compliance, said the programme was to reawaken citizens’ responsibility to tax payment compliance and enlighten stakeholders on new tax reforms.

    Audu said the failure to pay tax, underreporting income, non-filling annual returns, overstating deductions and not remitting within record time attract penalties.

    “The penalties are N50,000 for individuals and N500,000 for corporate organisations or six months imprisonment.

    “Non-compliance causes risks to the government in the form of putting pressure on the government, loss of revenue and increase in debt,” he said.

    Warning that tax defaulters no longer have a hiding place in the state, he urged the public to be self-compliant to avoid incurring more expenses.

    “No hiding place for tax defaulters again in Kwara. We have your records. We have the power to ask banks for your bank statements, but we respect you so much and that’s why we ask you to bring your bank statements.

    “There is punishment for tax defaulters or declaration of false statements. Please, always provide us with the true situation of your income to avoid punishment.

    “We want to reduce the level of non-compliance, thus the need to discuss with taxpayers. We don’t want to be tyrannical, and that’s why you have been invited for discussion.

    “Tax compliance is still low in Kwara State as some taxable adults and businesses still try to evade tax payments,” he said.

    Earlier, KW-IRS Chairman, Mrs Shade Omoniyi, said the programme became necessary because of the lack of adequate information and knowledge on the part of taxpayers.

    This, she said, had been hindering the agency’s performance, just as she described taxation as the lifeblood of any economy.

    She said the government could only provide critical infrastructure, quality education, healthcare and other essential public services through faithful payment of taxes.

    “However, tax compliance remains a significant hurdle, and addressing this challenge requires deliberate strategies, collaboration, and continuous stakeholder dialogue.

    “Today’s programme has been thoughtfully designed to address some of the pressing issues surrounding tax compliance and to provide practical insights for all stakeholders,” she said.

    One of the participants, Mohammed Abdullahi, told NAN that the event was an eye-opener.

    Abdullahi urged business owners to be honest and shun tax evasion, saying that the state’s desired economic and infrastructural development rested on tax compliance.

  • FCT-IRS announces deadline for tax returns

    FCT-IRS announces deadline for tax returns

    The Federal Capital Territory Internal Revenue Service (FCT-IRS) has urged private companies, government’s Ministries, Departments and Agencies (MDAs) and other employers of labour in the territory to file their employee annual tax returns for 2024.

    The acting Executive Chairman, Mr Michael Ango, who made the call in a statement in Abuja on Sunday, said that the employers have up to Jan. 31 to comply.

    In the statement, signed by the service’s Head of Corporate Communications, Mr Mustapha Sumaila, the FCT-IRS boss said that the returns should be filed using the prescribed forms provided by the service.

    This, he said, was in compliance with Section 81 of the Personal Income Tax Act (PITA) 2011 (as amended) and the Pay As You Earn  (PAYE) Regulations.

    He explained that the PITA Act mandates all employers of labour in the FCT to file annual returns of all emoluments paid to their employees and the total taxes of the preceding year, not later than Jan. 31 of every year.

    Ango had during the 2025  stakeholder’s engagement, emphasised that filing of employee annual returns by all employees was mandatory as provided by law.

    He added that failure to file the returns would attract penalties and other sanctions, which the FCT-IRS would not hesitate to impose on any defaulters.

    According to him, the best form of compliance is voluntary, which the FCT-IRS expects from all taxpayers in the FCT.

    “I, therefore, enjoined all private organisations, MDAs, government owned enterprises, including sole proprietorships who are employers of labour in the FCT to comply with their tax obligations to avoid sanctions.

    “More importantly, the support will contribute to the development of the FCT and the efforts of the Minister of FCT, Mr Nyesom Wike, to transform the territory into a modern city,” he said.

  • NLC told to sensitise members on tax reform bill

    NLC told to sensitise members on tax reform bill

    A Professor of Accounting and Financial Development, Prof. Godwin Oyedokun, has urged the Nigeria Labour Congress (NLC) to ensure its members understand the basics of the Tax Reform Bill.

    Oyedokun, who lectures at Lead City University, Ibadan, gave the advice at a Dialogue on the “Tax Reform Bill” organised by NLC on Saturday.

    He said that being knowledgeable would aid effective advocacy and robust discussion on issues surrounding the bill.

    “They should peruse the bill so that when they want to talk to the government, they will talk from the position of knowledge that they are known for.

    “Certain provisions of this have been construed out there; and if you have better information about it, you will change your perspective and position at times.

    “Take for example, I can say that today about 95 per cent of people that are commenting on these tax bills have never opened one page of the bill.

    “What people rely on is the kinds of social media messages that people are sending here and there,” he said.

    The professor said that certain parts of the bill were meant to improve the lives of workers, urging NLC to set up a team that would investigate the personal income tax rates.

    According to him, the rate being proposed in the bill is better than what is currently being used.

    “So, I charge NLC to go back to their drawing board, put the correct team together to check this as it affects workers,” he said.

    Oyedokun advised NLC to ensure activism for their demand was peaceful and didn’t delay the passage of the bill.

    Earlier, NLC President Joe Ajaero urged the government to dialogue with the union on the tax reform bill, to enable his members to make their inputs.

    Ajaero said that some aspects of the tax reform bill needed clarifications from the government for better understanding.

    “I will implore everybody to read and understand what is embedded in the tax reform bill, I think it is all over the internet now on Google and social media.

    “As a matter of fact, the government did not include NLC in the dialogue of the bill,” he said.

    Ajaero also appealed to the public to go through the tax reform bill to prevent misinterpretation which could trigger misinformation.

  • Banks’ excess profits tax: Cause-related marketing to the rescue? – By Magnus Onyibe

    Banks’ excess profits tax: Cause-related marketing to the rescue? – By Magnus Onyibe

    In response to the Central Bank of Nigeria’s (CBN) proposal for a 70% tax on the excessive profits banks made from naira devaluation in 2023—profits which increased by at least 51% due to President Bola Tinubu’s economic reforms—there has been a noticeable rise in banks’ philanthropic activities.

    The proposed excess profits tax, or windfall tax on foreign exchange gains, floated four months ago, appears to be part of the government’s strategy to address its declining revenue base. This is critical as the cost of governance continues to outpace income. For instance, Nigeria’s 2025 budget, totaling ₦49.7 trillion, relies on borrowing ₦13.08 trillion, while ₦15.33 trillion will be used to service the country’s enormous debt, which stands at an estimated ₦134.3 trillion. Only ₦34.82 trillion of the budget is expected to come from royalties and taxes.

    To reduce the country’s dependence on borrowing, President Tinubu brought in Taiwo Oyedele, a former PwC West Africa tax head, to overhaul Nigeria’s outdated tax administration system, which the president has described as a relic of colonial times. Oyedele’s assignment, aimed at strengthening the system and generating more revenue, aligns with the government’s goal of improving infrastructure and services through increased fiscal resources has been welcome by most Nigerians who are looking forward to a better country with more robust infratructure which only more revenue can faciliate.
    But there is a snag which is that some Nigerians are worried about the implications for the income accruing to their states from the federation account which they suspect will be reduced.

    The excess profits tax proposal seems to have been seen by the president’s tax reform committee, which includes private-sector experts, as a readily available source of additional revenue. Many of these experts, familiar with banks’ financial records through previous auditing roles, likely identified the windfall profits as an easy target.

    While banks initially resisted the proposal, they were cautious not to do so too publicly. Prominent figures like Olisa Agbakoba, a former Nigerian Bar Association president, and Mustafa Chike-Obi, chairman of the Bank Directors Association of Nigeria (BIDAN), voiced criticism. However, the Chartered Institute of Taxation of Nigeria (CITN), led by its president Chief Segun Agbeluyi, supported the move.

    Subsequently, United Bank for Africa (UBA) chairman Tony Elumelu and First City Monument Bank (FCMB) CEO Ladi Balogun engaged with the presidency in consultations. Their temperate and conciliatory approach during interviews, following the initial announcement of the tax, helped ease tensions between banks and their regulator, the CBN, shifting the debate away from public confrontation.

    The issue of the proposed excess profits tax was eventually moved from public discussion to private negotiations in boardrooms. This stands in sharp contrast to the uproar triggered by the four tax reform bills introduced by the Taiwo Oyedele-led committee, which are currently being debated in the National Assembly (NASS). These bills propose significant reforms to Nigeria’s colonial-era tax system, as highlighted by President Tinubu in his first media address since assuming office on May 29, 2023.

    Before the lawmakers went on their annual recess, the bills had sparked intense controversy, particularly among northern lawmakers who felt the proposed changes, especially to Value Added Tax (VAT), would disproportionately benefit the south. This contentious debate deepened the longstanding ethnic, religious, and regional divides between northern and southern legislators, overshadowing traditional party lines and amplifying non-partisan tensions.

    As the situation edged toward a potential crisis, a truce was brokered at the Aso Rock Villa. Legislators were urged to set aside their disagreements and take more time to review the bills thoroughly, enabling them to suggest reasonable amendments. President Tinubu, in numerous public statements, expressed his willingness to incorporate these adjustments before the bills’ final passage.

    The vigorous debate surrounding these tax reform bills raises questions about how much more contentious the removal of petrol subsidies might have been had it been subjected to a similar public debate. If the tax reforms have ignited such a high level of scrutiny, one can only imagine the political turmoil that might have ensued over discussions on petrol subsidies or the unification of the dual naira-foreign exchange window.

    This is where a very thin line separates leaders from being democrats or monarchies. That is because if as democrats they allow extensive and unending debates on critical development issues, action will never be taken. But if they ram policies down the throats of legislators , such leaders would be adorned with the toga of dictatorship or as one who is monarchical.

    Therein lies the dilema and a justification for the aphorism “ uneasy lies the head that wears the crown”
    And it is at times like that, that  Executive Orders which are easier ways of making laws while bypassing the legislators are viable options. But they are restrictive and tenous as they lack wide coverage and the longevity that are inherent in laws passed via a due legislative process.

    However, President Tinubu appears to recognize the critical importance of timing in politics. With a limited four-year term, he seems determined to implement key reforms early to gain public confidence and lay the groundwork for potential re-election.

    Returning to the matter of banks and the excess profits tax, it seems likely that a compromise was reached between the CBN and the banking sector, possibly facilitated by the Bankers’ Committee—a coalition of bank managing directors. This may explain why the excess profits tax has not yet been enforced, appearing instead to have been put on hold.

    One of the driving forces behind the foreign exchange gains tax is the urgent need to generate revenue to sustain governance amidst soaring costs. This includes ₦15.81 trillion allocated to debt servicing, with the country’s debt estimated to have reached ₦77 trillion by the time the Tinubu administration assumed office. Expanding the tax base has thus become a necessity.

    In this context, banks, under pressure to meet new capital base requirements of ₦500 billion for international operations and ₦200 billion for regional operations, may have directed the government’s tax authorities to explore the potential of taxing electronic transactions. This includes levying charges whenever Nigerians transfer or receive funds electronically in their bank accounts.

    The recently introduced Electronic Money Transfer Levy (EMTL) requires banks to deduct ₦50 on electronic transfers or receipts of ₦10,000 or more. With 231.1 million bank accounts in Nigeria as of July last year, the Nigeria Inter-Bank Settlement System (NIBSS) estimates that this levy could generate as much as ₦484 billion over three years. While this has the potential to be a significant revenue source for the government, it raises the question: will it come at the expense of already overburdened Nigerians?

    Because the charges are relatively small—a minor percentage of the transaction amount—most bank account holders seem not to feel the pinch yet. This contrasts sharply with the public uproar that followed the removal of the petrol subsidy on May 29, 2023, which sent shockwaves through the economy. While the dust from the subsidy removal is gradually settling, the EMTL could create another source of tension between the government, banks, and the public. The question remains: is such friction unavoidable?

    It appears banks are aware of the backlash before the tax that is currently in abeyance was imposed and the potential backlash of the EMTL when the banking public become conscious of it. In what seems to be an attempt to improve their public image and foster goodwill among customers, they have embarked on large-scale Cause Related Marketing (CRM) campaigns in past four (4) months or so. These efforts aim to balance corporate interests with public good, blending their business strategies with socially beneficial initiatives.

    This is not the first time banks have faced criticism. When the Central Bank of Nigeria (CBN) proposed the excess profits tax on foreign exchange gains, I authored an article titled “Banks FX Gains Tax: How CSR Could Have Averted It”, published on August 13 last year. In the piece, I reflected on how proactive Corporate Social Responsibility (CSR) measures might have softened the blow of public disapproval. For instance, banks had previously undertaken commendable initiatives, such as renovating the National Arts Theatre and contributing to the CACOVID initiative, which provided medical and economic relief during the pandemic.

    During the public launch of my book, “Leading From The Streets: Media Interventions By A Public Intellectual 1999–2019”, three months ago, I highlighted the stark contrast between the significant profits banks were declaring and the struggles of other sectors and ordinary Nigerians. I suggested that banks could demonstrate their commitment to the greater good by waiving certain fees, such as charges for SMS alerts and printed statements. Such small gestures could go a long way in fostering goodwill and mitigating criticism.

    “Corporate Nigeria demonstrated admirable resilience during the COVID-19 pandemic. Under the guidance of the Central Bank of Nigeria (CBN), banks and major corporations, through the CACOVID initiative, provided essential support to Nigerians. This effort earned them public praise and bolstered confidence in their commitment to societal well-being.”

    I shared this perspective on May 8, several months before the proposal to amend the 2023 Finance Act on July 17, which the Senate approved on July 23. Had bank executives heeded earlier advice to ease the financial burden on their customers, the FX gains tax—now a significant source of concern for them—might never have been introduced. It seems this realization prompted banks to intensify their Cause Related Marketing (CRM) efforts, aligning their brands with various social issues affecting vulnerable communities, whether they are customers or not.

    Historically, Nigerian banks have been active in philanthropic initiatives. Available data shows that they have invested significantly in education, healthcare, economic empowerment, and environmental sustainability. For example:

    •Education: First Bank of Nigeria established the First Bank Education Endowment Scheme to provide scholarships for undergraduates. Similarly, Zenith Bank launched the Zenith Bank Scholarship Scheme, and GTBank set up its own scholarship initiative to support university students.

    •Healthcare: Access Bank initiated the Maternal Health Services Support (MHS) program to improve maternal healthcare, while the UBA Foundation created the UBA Health Initiative to deliver medical aid and health education to communities.

    •Economic Empowerment: Stanbic IBTC introduced the Business Incubator Program to foster entrepreneurship and small business development. Fidelity Bank also rolled out the SME Financing Scheme to provide financial support to small and medium-sized enterprises.

    •Environmental Sustainability: Ecobank developed the Forests for Life program to promote sustainable forest management and conservation.

    Despite these longstanding Corporate Social Responsibility (CSR) efforts, public perception of banks remains largely negative. This is partly because banks continue to generate massive profits during periods of widespread economic hardship, like in 2024, when firms were shutting down and individuals struggled due to the impact of socio-economic reforms.

    Banks have increasingly realized that CSR alone is not enough to earn public trust. It’s not just about supporting communities but also about visibly engaging with them—a principle that CRM embodies. Unlike CSR, which encompasses broader goals like philanthropy, sustainability, and ethical practices, CRM is a targeted marketing strategy. It seeks to foster an emotional connection between the public and a brand by aligning with specific societal causes.

    In light of the proposed tax, banks have shifted their focus from merely advertising their products to associating their brands with public causes. For example:

    •UBA has expanded its educational support to include training for the visually impaired in the use of Braille, showcased through televised campaigns.

    •Access Bank and Fidelity Bank have also reoriented their advertising strategies over the past four months to highlight their support for social causes rather than solely promoting products and services.
    Hitherto the sponsoring of Fashion Week by Gtbank, Tech Week by Zenithbank and Marathan Race by Access bank annually in Lagos had been the most immersive experience of CSR involving those tier -1 banks with their publics.

    But banks have learnt that by embedding their brands into social goodwill, they aim to improve their image and strengthen their relationship with the Nigerian public. However, time will tell if this goodwill can endure. The recently introduced Electronic Money Transfer Levy (EMTL), though currently unnoticed by many due to its modest charge of ₦50 per transaction, could soon spark public dissatisfaction. If this happens, banks might once again find themselves at odds with their customers, as was the case with the unpopular fees for SMS alerts.

    As the conventional wisdom goes: ‘a stitch in time saves nine’

     

    Magnus Onyibe, a public policy analyst, author, democracy advocate, development strategist, alumnus of the Fletcher School of Law and Diplomacy, Tufts University, Massachusetts, USA, and a former commissioner in the Delta State government, (2003-2007)  sent this piece from Lagos, Nigeria.  
    To continue with this conversation and more, please visit www.magnum.ng.