Tag: Telecoms Consumer
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NCC urges telecoms operators to boost consumer experience
The Nigerian Communications Commission (NCC) has called on telecommunications operators to ensure that they boost consumer experience in the industry. The Executive Commissioner, Stakeholders Management, NCC, Mr Sunday Dare, made the call in Lagos, during the Industry Consumer Advisory Forum (ICAF) 4th Quarter Open Meeting. Represented by the Director, Consumer Affairs Bureau (CAB), NCC, Mrs…
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Nigerian Guild of Editors assures NCC amiable media pally
The Nigerian Guild of Editors (NGE) has assured the Nigerian Communications Commission (NCC) amiable media pally, stressing that the body is ready to collaborate the telecoms regulatory agency to bring progress to telecoms in Nigeria. The President of the NGE, Funke Egbemode, made the assurance at a Special Media Interaction organized by the NCC at…
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NCC orders telecoms operators to stop automatic renewal of services
The Nigerian Communications Commission (NCC) said it has advised telecoms operators to stop the automatic renewal of services Nigerian telecoms consumers subscribed to on their network. This the regulatory agency said is to forestall operators from arbitrarily charging telecoms subscribers. The NCC Director in charge of Consumer Affairs Bureau, Alhaji Abdullahi Maikano made this known…
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SIM swap: NCC plans new guidelines amidst process lapses
The Nigerian Communications Commission (NCC), the telecoms industry regulator, is set to come up with a new guideline that will harmonize the processes and procedures for Subscribers Identification Module (SIM) swaps across all networks. The decision followed various complaints by subscribers over unauthorized SIM swaps by service providers and fraudulent activities emanating from such exercise,…