Tag: Telecoms Operators
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NCC warns telecoms operators on compliance
Mr Ismail Adedigba, Deputy Director, Consumer Affairs Bureau (CAB) of the Nigerian Communications Commission (NCC), has charged telecommunications operators to comply with the commission’s directives. Adedigba gave the charge on Thursday during the 45th Consumer Town Hall Meeting (CTM) in Ijebu-Ode, Ogun State. He said the commission gave directives to the operators due to numerous…
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Nigeria’s value added service market to reach $500 million in 2021
Nigerian Communications Commission (NCC) has said that Nigeria’s Value Added Service (VAS) market is presently valued at N79 billion ($220 million), estimating the market to grow to about $500 million in 2021. The commission’s Director of Compliance Monitoring and Enforcement, Mr Efosa Idehen, made this known during the 2nd Value Added Service (VAS) Stakeholders Forum…
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Operators are world’s biggest spammers
After releasing its first report last year, Truecaller, taking a deeper look into the rising problem of spam calls, has found operators are the biggest spammers across the world. TheNewsGuru (TNG) reports Truecaller Insights report released on Tuesday revealed this finding. The report also revealed that telemarketing calls from financial services, debt collectors and insurance…
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NCC threatens to sanction erring telecom service providers
The Nigeria Communication Commission (NCC), on Thursday, said it would sanction service providers who fail to abide by the regulations of the commission in dealing with their consumers. This is coming as the commission reaffirmed its commitment in protecting telecom consumers from unwholesome practices from their network providers. The NCC’s Director of Consumers Affairs Bureau,…
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NCC urges telecoms operators to boost consumer experience
The Nigerian Communications Commission (NCC) has called on telecommunications operators to ensure that they boost consumer experience in the industry. The Executive Commissioner, Stakeholders Management, NCC, Mr Sunday Dare, made the call in Lagos, during the Industry Consumer Advisory Forum (ICAF) 4th Quarter Open Meeting. Represented by the Director, Consumer Affairs Bureau (CAB), NCC, Mrs…
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House of Reps directs NCC to probe telecoms operators
The House of Representatives has directed the Nigerian Communications Commission (NCC) to immediately carry out financial forensics on all telecoms operators in the country. The directive came yesterday as telecoms operators in the country once seen as flourishing are today battling to survive. The situation has forced some telcos to rationalize staff; some have moved…
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NCC orders telecoms operators to stop automatic renewal of services
The Nigerian Communications Commission (NCC) said it has advised telecoms operators to stop the automatic renewal of services Nigerian telecoms consumers subscribed to on their network. This the regulatory agency said is to forestall operators from arbitrarily charging telecoms subscribers. The NCC Director in charge of Consumer Affairs Bureau, Alhaji Abdullahi Maikano made this known…