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Tag: UBA

  • Again, UBA Group emerges African Bank of the Year

    Chief Executive Officer of United Bank for Africa (UBA) Plc, Mr Victor Osadolor, has said the ongoing transformation strategies put in place by the board and management of the lender were already yielding meaningful results.

    Mr Osadolor made this disclosure at an award ceremony organised by the Banker Magazine over the weekend in London, where UBA carted home with seven awards.

    For the second time, UBA was announced as the African Bank of the Year 2019, having been named Best African Bank of 2017 by The Banker magazine. This year, UBA also won best bank category in 6 of its subsidiaries: UBA Benin, UBA Tchad, UBA Gabon, UBA Congo, UBA Cote D’Ivoire and UBA Sierra Leone.

    The unprecedented win marks the first time ever in the history of the banker awards, that any one bank will be given as many as six wins including the grand regional award.

    While receiving the awards on behalf of the bank, Mr Osadolor said, “UBA group will continue to innovate and lead in all our business segments, whilst delivering top-notch operational efficiencies and best-in-class customer service. We are beginning to realise early gains from our ongoing transformation programme and I am excited about the days ahead.”

    Also commenting on the feats, UBA’s Group Managing Director/CEO, Mr Kennedy Uzoka, expressed delight over the recognition from The Banker stating that, “The recognitions come as a reassurance that we are on track in consolidating our leadership position in Africa, as we continue to create superior value for all our stakeholders.”

    “UBA must be doing something right, and for us, these awards mark another milestone for the Group. It is a testament of the diligent execution of the bank’s strategic initiatives geared towards customer service.

    “Being recognised as Africa’s best bank complements positive feedback from customers and is a recognition of our improving efficiencies, service quality and innovation. I therefore dedicate it to our growing loyal corporate and retail customers, who are our essence,” he added.

    Mr Uzoka dedicated the awards to the UBA’s customers, “whose loyalty, support and patronage have remained the source of the group’s growth and competitive edge in all the markets we operate.”

    In his remarks, Middle East and Africa Editor for The Banker, Mr John Everington, stated that the aim of the award “is to highlight industry wide excellence within the global banking community. The winner is selected from participating banks in each of the countries from which entries are received for the competition.”

    The Banker Magazine is a publication of the Financial Times, a leading global finance news publication which has been in existence since 1888. The Banker magazine is the definitive reference in international banking for high level decision makers globally.

    The Bank of the Year Awards are widely regarded as the Oscars of the Banking Industry. For over 90 years, The Banker has been the world’s leading monthly journal for the banking industry.

  • UBA Celebrates Staff, Customers at Customer Service Week

    UBA Celebrates Staff, Customers at Customer Service Week

    Pan African Financial services institution, United Bank for Africa is joining the rest of the world to celebrate the 2019 Customer Service Week, themed, “Magic Happens Here”, with recognitions for staff who have excelled in excellent service delivery.

    The event which is commemorated all over the world, recognises the importance of customer service and seeks to show appreciation to the staff who serve and support customers with the highest degree of care and professionalism.

    The theme for this year’s celebrations embodies all that the bank represents as encompassed in its Core Values – the 3EEEs: Excellence, Enterprise and Execution.

    Already, all branches of the bank are engaged in various activities which will make the week-long celebration exciting and memorable. Branches have been colourfully decorated, and customers are being treated to different exciting gifts and activities.

    UBA’s Group Managing Director/Chief Executive Officer, Mr. Kennedy Uzoka, who spoke on the significance of continuous excellent service delivery to customers, appreciated the staff who have worked tirelessly to satisfy customers, and urged them not to rest on their oars.

    He said, “Over three years ago, we resolved to address the persistent customer service challenges in the Bank by launching the Customer First (C1st) Philosophy. The primary objective of which was to transform the Bank into an undisputed customer-focused institution delivering excellent financial services from the customers’ standpoint.

    “As we celebrate this year’s Customer Service Week, I would like to express my gratitude to you all for the journey so far. It is my belief that, with our collective strength and commitment to the Bank’s corporate goals, the on-going crusade on Customer-First Philosophy, anchored on our core values; Enterprise, Excellence and Execution (3EEEs), the C1st drive will permeate the system and become our most treasured initiative group wide,” he noted.

    Explaining the theme, he urged staff to do all they can to go the extra mile and promote great satisfaction for customers, adding, “Let’s strive to put the magical touch in everything we do to create a symbolic service experience for our ‘Employer’ – the Customer!”

    The GMD seized the opportunity to explain that UBA is on the right trajectory to entrenching herself as the preferred bank in the hearts of customers, adding “Our primary objective is to imbibe and demonstrate C1st philosophy as a ‘way of life’ in all our engagements with customers. This is truly our core essence and how we wish to be primarily recognised always.”

    Also commenting on the special week, the Group Executive, Customer Fulfilment Centre, UBA Group, Mr Anant Rao said that UBA in the last 3 years has deliberately focused on its Customer 1st philosophy leveraging on a three prong lever of People, Process and Technology, saying that large scale transformations have been engendered with clear focus on serving the needs of the customers while laying emphasis on creating a holistic end to end Customer journey and with our ecosystem revolving around our Customers.

    “The singular mission of our consistent and superior customer experience has been imbibed into the DNA of each and every staff of the bank. In this way, there is no gainsaying that Service has been institutionalized at UBA. The mantra of our Customers being our employers has been ingrained into the psyche of each and every staff,” Rao noted.

  • UBA Delivers 21% Growth in Profit, 21.7% Return on Average Equity; Declares N0.20 Interim Dividend

    Africa’s leading financial institution, United Bank for Africa Plc has announced its audited half year financial results for the period ended June 2019, showing impressive growth across key performance indices as well as a significant contribution from its African subsidiaries.

    In spite of the increasingly unpredictable environment witnessed in some of its countries of operations, the pan African financial institution delivered double digit growth in its profit before tax as it rose by 21 per cent to N70.3bn for the half year to June 2019, up from N58.1bn recorded in the similar period of 2018, just as the Profit after Tax also improved to N56.7 billion, a 29.6 percent growth compared to N43.8 billion achieved in the corresponding period of 2018. The profit for the first half of the year, translated to an annualised return on average equity of 21.7 per cent.

    According to its results filed with the Nigerian Stock Exchange, UBA recorded a 14 percent year-on-year rise in top-line, with gross earnings of N293.7 billion, compared to N257.9 billion recorded in the corresponding period of 2018. Analysts say that this result emphasises the capacity of the Group to deliver a strong performance through economic cycles in spite of the overall challenging business environment.

    As at 30 June 2019, the Bank’s Total Assets grew by 4.8% crossing the N5 trillion mark to N5.10 trillion. Customer Deposits also rose by 4.8 per cent to N3.51 trillion, compared to N3.35 trillion as at December 2018. This growth trajectory underscores UBA’s market share gain, as it increasingly wins customers through its revitalized customer service culture coupled with innovative digital banking offerings. The bank’s Shareholders’ Funds remained strong at N542.5 billion, reflecting its strong capacity for internal capital generation.

    In line with its culture of paying both interim and final cash dividend, the Board of Directors of UBA Plc declared an interim dividend of N0.20 per share for every ordinary share of N0.50 each held by its shareholders.

    Commenting on the results, the Group Managing Director/CEO, United Bank for Africa Plc (UBA), Mr. Kennedy Uzoka said: “I am pleased with the half performance of the Group, having delivered 14% growth in gross earnings and 21% growth in profit before tax. Despite the subdued yield environment in some of our large markets, we achieved a 9% growth in interest income and defended the net interest margin. We also achieved a 39% growth in our electronic banking revenues, as we broaden and deepened our digital banking play across Africa. Revenues from our remittance and funds transfer businesses grew 69% and 53% respectively. All these factors attest to the efficacy of our strategies and the resilience of our business model.”

    He further stated “I am very optimistic that the ongoing Group-wide transformation program, will in the quarters ahead, enable the Bank deliver substantial operational efficiencies and best-in-class customer service, which will ultimately boost earnings. We sustained our asset quality with the NPL ratio down to 5.62%, from 6.45% as at 2018FY. We will continue to adopt best practice standards to grow and manage the portfolio in the quarters ahead.”

    Also speaking on UBA’s results, the Group CFO, Ugo Nwaghodoh said; “We had a strong start in the year given the prevailing macroeconomic environment across our various markets. There is better diversification in profit contribution as our banking subsidiaries across Africa contributed 38% of the profit before tax, whilst our recently repositioned UK business contributed 4%. We expect this dispersion to continue, as the subsidiaries consolidate on their share of the various markets.”

    “I am particularly delighted that the key ratios are trending in the right direction. The net interest margin is trending upwards and will continue to improve as we responsibly grow the risk asset portfolio and realign the funding mix to lower our cost of funds. The cost-to-income ratio trended down to 60% with our focus on balance sheet and operational efficiencies which should enable us deliver our medium term CIR target. Capital adequacy ratio increased to 28% from 23.6% in December 2018, providing a very strong buffer for asset growth,” he stated.

  • UBA’s REDTV to Light Up #UBAmarketplace 2019 With Creative Panel Sessions, Fashion Shows, Cinema, Concert

    Youths and adults alike are in for a great time at the #UBAMarketplace2019 as UBA’s award winning online network, REDTV has lined up a number of exciting acts to keep visitors and participants entertained during the two-day event which will take place on July 26th and 27th 2019.

    The UBAMarketplace2019 will be held on the sidelines of the Tony Elumelu Entrepreneurship Forum – the largest gathering of the entrepreneurship ecosystem in Africa.

    The over 20,000 expected guests will be treated to a lot of entertainment, panel sessions, fashion, fun, comedy, relaxation and will have the unique opportunity to meet with some of their favourite stars and celebrities.

    Africa’s star boy Wizkid will sit with UBA’s GMD, Kennedy Uzoka, in a fireside chat with the theme ‘Stars & Suits: Afropop meets High Finance’ as Richard Mofe Damijo, the top Nollywood icon, will sit in a movie panel session with Cynthia Nassardine, Cote D’ivoire’s darling; top Movie producer/director, Tunde Kelani to discuss the theme ‘The Big Picture: Business of film making’ and how entrepreneurs from Africa can benefit from the enterprise. The panel will be moderated by REDTV’s Executive Producer and Group Director for Communciations at UBA,, Bola Atta.

    The music industry will not be left out at the UBA marketplace as Dj Cuppy, Dj Neptune and Pheelz the Producer will discuss on the theme ‘Booth to Bank: How the beat becomes the profit’.

    Uzoka who spoke about the event, stated ‘UBA has always been at the forefront of entrepreneurship across Africa, undertaking many projects aimed at contributing to and supporting Africa’s growth and economic integration. The birth of the UBA marketplace and this entrepreneurial fair is a testament to our commitment to African SMEs’

    Uzoka added that with the fair, UBA seeks to touch base with small business owners and to continue to positively affect the lives of entrepreneurs doing business in its countries of operations and beyond’. “I think everyone realises that we need to prioritise the private sector. We need to encourage entrepreneurship and the youths. This is the driving factor and the major reason why we are organising an event of this magnitude’ he said.

    Other side attractions at the Redzone will be the screening of the Lion King Movie and Bling Lagosians; fashion shows; treasure hunts, Kiddies corner as well as a Founder’s Day pitch event, where beneficiaries of the Tony Elumelu Foundation will be presented a platform to pitch their businesses with a grand prize of a grant, courtesy of UBA.

    REDTV is UBA’s dynamic online lifestyle channel that puts the spotlight on Africa with a distinct global appeal. Its award winning series, The Men’s Club Season 2, is currently airing on YouTube.

  • UBA’s capital buffer strong to support growth – Uzoka assures shareholders, customers

    Group Managing Director of United Bank for Africa (UBA) Plc, Mr Kennedy Uzoka, has assured shareholders of the company that the lender was strong enough to weather any storm.

    According to him, the present state of the bank’s financial status can support the growth target set by the management.

    He said UBA remains liquid and well capitalised with a capital adequacy ratio (CAR) ratio of 24 percent, which is well above the minimum level set by the Central Bank of Nigeria (CBN).

    Statutorily, the apex bank requires banks with international subsidiaries to maintain CAR of 15 percent, while banks without international subsidiaries are expected to maintain CAR of 10 percent, but the minimum requirement for the systemically important banks is 16 percent.

    CAR is a measurement of a bank’s available capital expressed as a percentage of its risk-weighted credit exposures.

    Speaking at the Annual General Meeting (AGM) of UBA in Lagos yesterday, Mr Uzoka said even under a BASEL III scenario, the capital buffer of the financial institution remains strong to support growth.

    He said politics will continue to shape the business environment in Nigeria and other African countries but however maintained that the company remains optimistic and will continue to deepen its play in target growth sectors that are benefactors of the government’s reforms and policies whilst banking new opportunities.

    Also speaking at the event, Chairman of UBA, Mr Tony Elumelu, said the company was on a stronger footing to gain market share in Nigeria and other 19 African countries where it operates.

    According to him, despite the relatively slow recovery of the economy, UBA’s retail deposit grew by 42 percent, a testament to its improved service channels and enhanced customer service.

    “Overall, the group recorded a profit before tax (PBT) of N106.8 billion. Our interest income also rose by 11 percent on the back of increased asset base and African operations contributed 40 percent of these earnings, reinforcing the positive outlook on our Group’s profitability over the medium to long term,” he said.

    During the meeting, shareholders approved the total dividend payment of 65 kobo per share, bringing the total dividend for the year 2018 to 85 kobo.

    They commended the board and management for the dividend in spite of unfriendly operating environment, noting that with the financial results, UBA has shown that it can make Africa proud being the biggest bank.

  • UBA Earnings Hits N494bn, Records Significant Asset Growth, Driven by Market Share Gains Across Africa

    UBA Earnings Hits N494bn, Records Significant Asset Growth, Driven by Market Share Gains Across Africa

    …Records Profit of N106.8 billion

    The Pan-African financial institution, United Bank for Africa Plc has announced its Audited 2018 Financial Results with impressive growths achieved across major financial lines.

    According to the 2018 financials filed at the Nigerian Stock Exchange on Tuesday, the Africa’s global bank’s gross earnings grew by 7.0 percent to N494.0 billion, compared to N461.6 billion recorded in the corresponding period of 2017. The Bank’s total assets also grew significantly by 19.7 percent to an unprecedented N4.9 trillion for the year under review.

    These results, according to financial analysts largely demonstrates the benefits of the Group’s Pan-African footprints with continued growth in market share in key countries of operation across Africa. The contributions of ex-Nigeria subsidiaries at 40 percent, again confirms the strong footing of the Group’s franchise in Africa.

    Despite the challenging business environments in Nigeria and across key markets in Africa, the Bank’s Profit Before Tax was quite impressive at N106.8 billion, a 2.4 percent growth, compared to N104.2 billion in 2017 financial year. In same vein, the Profit After Tax rose by 1.4 percent to N78.6 billion, compared to N77.5 billion recorded in 2017. Due to lower foreign exchange trading income, Operating Expenses grew by 4.1 percent to N197.3 billion, compared to N189.7 billion in 2017

    Reflecting the modest appetite of the Bank in the year under review as well as impact of IFRS 9 implementation, net loans recorded a prudent 3.9 percent growth to N1.72 trillion while Customer Deposits increased by a remarkable 22.5 percent to N3.3 trillion, compared to N2.7 trillion recorded in the corresponding period of 2017, reflecting increased customer confidence and enhanced service channels. Furthermore, Shareholders’ Funds decreased marginally by 4.8 percent to N502.6 billion, reflecting the impact of International Financial Reporting Standards 9 (IFRS 9) implementation.

    Commenting on the result, the Group Managing Director/CEO, Kennedy Uzoka noted that the year 2018 was important for the Group, as it gained further market share in many countries of operation. More so, the CEO was excited at strategic achievements made in the year, including the start of wholesale banking operations in London, as it seeks to leverage the Group’s unique network across Africa. UBA also opened its 20th African operation.

    “Defying the relatively weak economic growth in Africa, earnings were positive and we grew our balance sheet by 20 percent, driven by the 23 percent growth in our deposit funding. In a period of economic uncertainty, we have focused on retail deposit mobilization, with exciting results. We recorded a 48 percent year-on-year growth in retail deposits and improved our CASA ratio to 77 percent, optimizing our funding mix, which will enhance our net interest margin (NIM), over the medium term,” Uzoka said.

    Uzoka remained confident that the Bank’s performance would be even stronger in the years ahead and shareholders would enjoy even greater dividends, as the Group is well positioned to take advantage of imminent fiscal reforms across many economies in Africa, a positive outlook which should stimulate new opportunities in infrastructure, manufacturing, agriculture and resource sectors.

    He continued: “Our operations in the United Kingdom now offer end-to-end trade, treasury, structured finance, wholesale deposit taking and ancillary services. With this development, we are better positioned to fulfill our aspiration of deepening trade and capital flows between Europe and Africa. We are also pleased with the market acceptance of our new operation in Mali”.

    “Having said this, I am excited by the profitability of our ex-Nigeria subsidiaries, which now contributes an impressive 40 percent earnings to the Group. At the moment, our Nigerian business is benefiting from our product and operational focus, gaining market share – most importantly, the increasing penetration of our retail offerings is reassuring, as this fundamental progress aligns with our strategy of focusing on sustainable growth”.

    “With great optimism, we look forward to a more rewarding 2019 for our shareholders, as we further sweat our resources and optimize productivity towards delivering superior returns,” he concluded.

    Also speaking on the performance, the Group CFO, Ugo Nwaghodoh said that the improving mix of the Bank’s funding base and asset pricing, reinforce a positive outlook on Net Interest Margin(NIM) and broader balance sheet efficiency.

    “Whilst considerable investment in people, digital transformation and channel enhancement masked cost efficiency gains within the year, with cost-to-income ratio at 64 percent, we are convinced that our diligent execution of new initiatives will ensure the reduction of Cost to Income Ratio(CIR) towards our medium-term target. Our balance sheet is being positioned to take full advantage of market swings and our strong 25 percent capital adequacy ratio provides headroom for growth, even under a BASEL III scenario. As it stands, UBA has started the year on a good note and should sustain the momentum, as we work towards improving our Return on Average Equity (RoAE),” Nwaghodoh said.

  • Tony Elumelu, Wizkid hang out in a photo

    Nigerian singer and songwriter, Ayodeji Balogun a.k.a Wizkid was spotted in a photo hanging out with Tony Elumelu, the Founder of Tony Elumelu Foundation.

    Wizkid was ranked 5th on Forbes and Channel O’s 2013 list of the Top 10 Richest/Bankable African Artists.

    In February 2014, Wizkid became the first ever Nigerian musician to have over 1 million followers on Twitter.

    He became the first Afrobeats artist to appear in the 2018 Guinness World Records for his contribution to Drake’s hit song “One Dance”.

    Also, Elumelu is a Nigerian economist, entrepreneur and a philanthropist and Chairman of Heirs Holdings.

    The duo were spotted in a photo hanging out together and it has been the most talked about photo on social media.

    In the photo, the two were seen hanging out together and all relaxed probably sharing a joke as they look at their phones.

    Wizkid took to his Instagram page @wizkidayo where he posted the photo and captioned it with a message which sounded like good news.

    “UBA X Starboy 2019!! Thank u @tonyoelumelu! #AfricasGlobalBank! ??#DoneDeal!” he wrote.

    It was not clear what this means for Wizkid’s future and that of UBA, but it looks like your favourite celebrity might have signed a deal.

  • UBA, Japan Trade Office Collaborate to Promote MSMEs in Africa

    UBA, Japan Trade Office Collaborate to Promote MSMEs in Africa

    United Bank for Africa (UBA) Plc has indicated its readiness to support the Japanese government in its drive to promote Small and Medium Scale Enterprises across Africa.

    The Chairman, UBA Group, Mr. Tony Elumelu, indicated this on Monday, when the members of the Japan External Trade Organisation (JETRO), led by its CEO, Mr. Hiroyuki Ishige, were hosted at a cocktail at the UBA House, in Lagos, Nigeria.

    Elumelu who welcomed the guests, noted that the deliberations had earlier begun in Davos, Switzerland, adding that like UBA, JETRO shared the passion for transforming lives and helping to build businesses and trade across the world.

    According to Elumelu, “When global leaders visit a country, they bring global attention. These investors who came from Davos have seen Nigeria as a business destination and have come to the country for the first time to visit us and see how things work here. The fact is that we all share the same passion to help transform lives and businesses around the world’.

    Continuing, Elumelu said to the Japanese delegation, “We are aware of the various investments you have made recently to develop Africa and African businesses and this is what we also stand for at UBA, developing enterprises across the African continent. We believe that this visit will mark significant milestones and progress as we work towards empowering the youths and small and medium scale businesses.”

    Elumelu stated that collaborations and partnerships such as these will help towards employment creation, poverty alleviation and building sustainable businesses that contribute towards economic growth.

    Ishige who was full of praises for the bank’s management, noted that he found Nigeria very interesting with many wonderful opportunities for investment.

    He remarked that JETRO aims to contribute to further development of Japan’s economy and society through promoting trade and investment as well as research in developing countries. “We like what we have seen here and we want to seize this opportunity to invite UBA to our oncoming Afro Japanese Summit which will be taking place in Yokohoma, Japan this August.

    “I am convinced it will be a great opportunity for both countries to showcase themselves and come together towards the common aim of building and supporting small and medium scale businesses,” the Japan Trade boss said.

    He explained that JETRO through its domestic and oversea networks supports small and medium enterprises, adding that the organisation cooperates with relevant organizations, local governments, etc. to provide services that match the needs of the company.

    As a company, the Japan Trade organisation fully utilizes domestic and overseas networks consisting of about 50 domestic bases, promotes investment, agriculture, forestry and fishery products.

    “We will actively and efficiently work on exporting food products and on supporting overseas expansion of small and medium-sized enterprises, and contribute to Japanese corporate activities as well as trade policies through surveys and research,” Ishige said.

     

  • UBA Customers Win N30m in Wise Savers Promo, N90m Still Up for Grabs

    UBA Customers Win N30m in Wise Savers Promo, N90m Still Up for Grabs

    Pan-African financial institution, United Bank for Africa (UBA) Plc has rewarded 20 loyal customers with N1,500,000 each, in the first edition of its quarterly draw for the ongoing UBA Wise Savers Promo, which was held at the bank’s headquarters in Lagos on Tuesday.

    At the event, a total of N30,000,000 was won by 20 lucky customers who were selected following a draw that was witnessed by key regulatory officials including representatives of the National Lottery Regulatory Commission, (NLRC); Lagos State Lottery, Board, (LSLB) Consumer Protection Council (CPC) as well as members of the media.

    To qualify for the draws, new and existing customers of the bank are expected to save at least N10,000 each month for three consecutive months, or N30,000 for 90 days in the promo, which will run for the rest of the year. Apart from the N30 million won by 20 customers on Tuesday, another N90 million is still expected to be won by 60 more loyal customers in the remaining three quarters of the year.

    The winners, who cut across all regions of the country, are: Nnadumije, Ebube Dawn; Onwochei Christiana Okwukwe; Eze Mathias Nnaji; Christian N Orie; Uka, Okwudiri; Okata Stephen Uche; Okafor Onyinye Esther; Nwanekezi Chimezie Jude; Ayomide V Yahaya and Olanegan, Oyetunde Keji.

    Others are Emmanuel Onu Chidozie; Mohammed Fatima; Aminu, Mustapha; James Nanre; Pahinti Albert; Emmanuel O Adeniji; Jaki Movihinze Mercy; Saminu Muritala Mohammed; Ezeh Raphael Uballa; Uchenna Iheji.

    When contacted on the phone, one of the 20 lucky winners; Nnadumije, Ebube Dawn, excitedly expressed gratitude to the bank and said he was happy to be a customer of the bank. He thanked the bank, and said the move was thoughtful and will help to enrich customers especially during these trying economic times.

    The Group Executive, Digital and Consumer Banking, Mr. Anant Rao, who addressed participants at the event, said the promo was launched as part of the bank’s initiatives towards prioritising customers. He added that customers who save consistently would be rewarded in order to promote the financial inclusion initiatives of the bank. ‘We believe it is time we rewarded our customers who have been very loyal over the years. Without them, we would not have made the giant strides attained thus far’ .

    According to Rao, “Because our customers are invaluable to all that we do, we listen and give them nothing short of the best that they deserve’

    “We remain committed to consistently improving customer service and rewarding our loyal customers. The Wise Savers Promo seeks to compliment current initiatives aimed at growing savings,” he noted.

  • UBA appreciates customers, promises enhanced service delivery in 2019

    The United Bank for Africa (UBA) Plc has promised its customers that it will continually strive through innovative ways to enhance its service delivery.

    The Group Managing Director/Chief Executive Officer of the bank, Mr. Kennedy Uzoka, said this in a new year message to customers of the bank yesterday.

    Uzoka said: “It is another year and a new year always brings new opportunities for us to show how much we appreciate you for being a part of the UBA family.

    “On behalf of the Executive Management and over 15,000 staff of the United Bank for Africa Group in all our 23 countries of operations, I’d like to thank you for giving us the opportunity to serve you throughout the years and 2018 in particular.”

    The bank chief executive added: “Your patronage and support have been the reason for our Bank’s progress and success. We are honoured that you have selected us to be your financial partner over the period.

    “It is our desire to always meet your needs with our services and products which are developed from your standpoint as a valued customer, indeed, Our Employer. We promise to continually strive to make our products available to you, 24/7 and to seek innovative ways to enhance our service delivery in a manner that will always surpass your expectations.

    “We look forward to our continued partnership in 2019 and beyond, as we position ourselves to serve you even better. We wish you a happy and prosperous 2019.”